Windows Update Failure after SP3 install

I'm getting a failure on subsequent updates, with an error code of 0x80004002
in the update log file. I've tried the suggestion of registering wuapi.dll,
wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll but this did not help.
This is on a fresh install of XP Pro, following installation of SP3 and then
one more set of updates. Last update was for KB951698. Also in that update
batch was updates for KB951376 and KB950762. There have been no problems
installing applications, but the Office 2007 updates are also failing. Any
help would be greatly appreciated.

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Scott J wrote:
> I'm getting a failure on subsequent updates, with an error code of
> 0x80004002 in the update log file. I've tried the suggestion of
> registering wuapi.dll, wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll
> but this did not help. This is on a fresh install of XP Pro, following
> installation of SP3 and then one more set of updates. Last update was for
> KB951698. Also in that update batch was updates for KB951376 and
> KB950762.
> There have been no problems installing applications, but the Office 2007
> updates are also failing. Any help would be greatly appreciated.

Thanks! That did fix the problem.


"PA Bear [MS MVP]" wrote:

> CrystalBall© sez...
>
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you repair a Windows XP
> installation:
> http://support.microsoft.com/kb/943144
>
> NB: Also applies to clean installs, upgrade installs, and Recovery installs.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Scott J wrote:
> > I'm getting a failure on subsequent updates, with an error code of
> > 0x80004002 in the update log file. I've tried the suggestion of
> > registering wuapi.dll, wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll
> > but this did not help. This is on a fresh install of XP Pro, following
> > installation of SP3 and then one more set of updates. Last update was for
> > KB951698. Also in that update batch was updates for KB951376 and
> > KB950762.
> > There have been no problems installing applications, but the Office 2007
> > updates are also failing. Any help would be greatly appreciated.
>
>

You're welcome & thanks for your feedback.

Scott J wrote:
> Thanks! That did fix the problem.
>
>
> "PA Bear [MS MVP]" wrote:
>
>> CrystalBall© sez...
>>
>> Updates are not installed successfully from Windows Update, from
>> Microsoft
>> Update, or by using Automatic Updates after you repair a Windows XP
>> installation:
>> http://support.microsoft.com/kb/943144
>>
>> NB: Also applies to clean installs, upgrade installs, and Recovery
>> installs. --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Scott J wrote:
>>> I'm getting a failure on subsequent updates, with an error code of
>>> 0x80004002 in the update log file. I've tried the suggestion of
>>> registering wuapi.dll, wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll
>>> but this did not help. This is on a fresh install of XP Pro, following
>>> installation of SP3 and then one more set of updates. Last update was
>>> for
>>> KB951698. Also in that update batch was updates for KB951376 and
>>> KB950762.
>>> There have been no problems installing applications, but the Office 2007
>>> updates are also failing. Any help would be greatly appreciated.

Hero is PA Bear! Thanks you PA Bear! I missed one of your replies to another
post showing the solution to this problem found here:
http://support.microsoft.com/kb/943144

GREATLY appreciated!

"PA Bear [MS MVP]" wrote:

> CrystalBall© sez...
>
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you repair a Windows XP
> installation:
> http://support.microsoft.com/kb/943144
>
> NB: Also applies to clean installs, upgrade installs, and Recovery installs.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Scott J wrote:
> > I'm getting a failure on subsequent updates, with an error code of
> > 0x80004002 in the update log file. I've tried the suggestion of
> > registering wuapi.dll, wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll
> > but this did not help. This is on a fresh install of XP Pro, following
> > installation of SP3 and then one more set of updates. Last update was for
> > KB951698. Also in that update batch was updates for KB951376 and
> > KB950762.
> > There have been no problems installing applications, but the Office 2007
> > updates are also failing. Any help would be greatly appreciated.
>
>

YW2

AWA wrote:
> Hero is PA Bear! Thanks you PA Bear! I missed one of your replies to
> another
> post showing the solution to this problem found here:
> http://support.microsoft.com/kb/943144
>
> GREATLY appreciated!
>
> "PA Bear [MS MVP]" wrote:
>
>> CrystalBall© sez...
>>
>> Updates are not installed successfully from Windows Update, from
>> Microsoft
>> Update, or by using Automatic Updates after you repair a Windows XP
>> installation:
>> http://support.microsoft.com/kb/943144
>>
>> NB: Also applies to clean installs, upgrade installs, and Recovery
>> installs. --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Scott J wrote:
>>> I'm getting a failure on subsequent updates, with an error code of
>>> 0x80004002 in the update log file. I've tried the suggestion of
>>> registering wuapi.dll, wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll
>>> but this did not help. This is on a fresh install of XP Pro, following
>>> installation of SP3 and then one more set of updates. Last update was
>>> for
>>> KB951698. Also in that update batch was updates for KB951376 and
>>> KB950762.
>>> There have been no problems installing applications, but the Office 2007
>>> updates are also failing. Any help would be greatly appreciated.

FYI... I had the same problem on a brand new Dell computer after installing
SP3 and some other updates after just opening the new computer. PA Bear's
suggestion fixed it perfectly! Thanks so much for the help!!!!

"PA Bear [MS MVP]" wrote:

> CrystalBall© sez...
>
> Updates are not installed successfully from Windows Update, from Microsoft
> Update, or by using Automatic Updates after you repair a Windows XP
> installation:
> http://support.microsoft.com/kb/943144
>
> NB: Also applies to clean installs, upgrade installs, and Recovery installs.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Scott J wrote:
> > I'm getting a failure on subsequent updates, with an error code of
> > 0x80004002 in the update log file. I've tried the suggestion of
> > registering wuapi.dll, wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll
> > but this did not help. This is on a fresh install of XP Pro, following
> > installation of SP3 and then one more set of updates. Last update was for
> > KB951698. Also in that update batch was updates for KB951376 and
> > KB950762.
> > There have been no problems installing applications, but the Office 2007
> > updates are also failing. Any help would be greatly appreciated.
>
>

You're welcome, too.

daneSblogS wrote:
> FYI... I had the same problem on a brand new Dell computer after
> installing
> SP3 and some other updates after just opening the new computer. PA Bear's
> suggestion fixed it perfectly! Thanks so much for the help!!!!
>
> "PA Bear [MS MVP]" wrote:
>
>> CrystalBall© sez...
>>
>> Updates are not installed successfully from Windows Update, from
>> Microsoft
>> Update, or by using Automatic Updates after you repair a Windows XP
>> installation:
>> http://support.microsoft.com/kb/943144
>>
>> NB: Also applies to clean installs, upgrade installs, and Recovery
>> installs. --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Scott J wrote:
>>> I'm getting a failure on subsequent updates, with an error code of
>>> 0x80004002 in the update log file. I've tried the suggestion of
>>> registering wuapi.dll, wups.dll, wusueng.dll, wucltui.dll and MSXML3.dll
>>> but this did not help. This is on a fresh install of XP Pro, following
>>> installation of SP3 and then one more set of updates. Last update was
>>> for
>>> KB951698. Also in that update batch was updates for KB951376 and
>>> KB950762.
>>> There have been no problems installing applications, but the Office 2007
>>> updates are also failing. Any help would be greatly appreciated.