Windows Update files won't install

On a W2K-Pro SP4 machine - logged in as administrator - when I try to
make Windows Update work, Windows Update appears to scan my machine
correctly and seems to download the necessary updates. All of the
updates then fail to install.

I can print a list of all of the updates that I seem to have downloaded
but don't know what else to look for and don't know what needs to be
fixed (some security setting ?) so the updates will install.

Any and all suggestions and help will be most welcome.

"henriJ" wrote:

> On a W2K-Pro SP4 machine - logged in as administrator - when I try to
> make Windows Update work, Windows Update appears to scan my machine
> correctly and seems to download the necessary updates. All of the
> updates then fail to install.
>
> I can print a list of all of the updates that I seem to have downloaded
> but don't know what else to look for and don't know what needs to be
> fixed (some security setting ?) so the updates will install.
>
> Any and all suggestions and help will be most welcome.



I have the same problem as you but don't know how to fix it,, can you help me
>

Go to Start > Run > type in or copy&paste the below into the Open: line
and then click OK or press Enter

%windir%\windowsupdate.log

Scroll all the way to the bottom of the now open WindowsUpdate.log.
Copy and paste the last 50 or so lines of the log into your reply, please.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



henriJ wrote:

> On a W2K-Pro SP4 machine - logged in as administrator - when I try to
> make Windows Update work, Windows Update appears to scan my machine
> correctly and seems to download the necessary updates. All of the
> updates then fail to install.
>
> I can print a list of all of the updates that I seem to have downloaded
> but don't know what else to look for and don't know what needs to be
> fixed (some security setting ?) so the updates will install.
>
> Any and all suggestions and help will be most welcome.

MowGreen [MVP] wrote:
> Go to Start > Run > type in or copy&paste the below into the Open: line
> and then click OK or press Enter
>
> %windir%\windowsupdate.log
>
> Scroll all the way to the bottom of the now open WindowsUpdate.log.
> Copy and paste the last 50 or so lines of the log into your reply, please.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> henriJ wrote:
>
>> On a W2K-Pro SP4 machine - logged in as administrator - when I try to
>> make Windows Update work, Windows Update appears to scan my machine
>> correctly and seems to download the necessary updates. All of the
>> updates then fail to install.
>>
>> I can print a list of all of the updates that I seem to have
>> downloaded but don't know what else to look for and don't know what
>> needs to be fixed (some security setting ?) so the updates will install.
>>
>> Any and all suggestions and help will be most welcome.

Here is a bit more than you asked for but I think it covers what you are
looking for. Many thanks, in advance, for the assistance.

2008-08-21 12:24:06:767 1140 114 COMAPI -------------
2008-08-21 12:24:06:767 1140 114 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:06:767 1140 114 COMAPI ---------
2008-08-21 12:24:06:777 688 4c8 Agent *************
2008-08-21 12:24:06:777 1140 114 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:06:798 688 4c8 Agent ** START ** Agent: Finding
updates [CallerId = WindowsUpdate]
2008-08-21 12:24:06:798 688 4c8 Agent *********
2008-08-21 12:24:06:798 688 4c8 Agent * Online = Yes; Ignore download
priority = No
2008-08-21 12:24:06:798 688 4c8 Agent * Criteria = "IsInstalled=0 and
IsHidden=1"
2008-08-21 12:24:06:798 688 4c8 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-21 12:24:08:550 688 4c8 Misc Validating signature for
E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-21 12:24:08:560 688 4c8 Misc Microsoft signed: Yes
2008-08-21 12:24:08:660 688 4c8 Misc Validating signature for
E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-21 12:24:08:670 688 4c8 Misc Microsoft signed: Yes
2008-08-21 12:24:08:670 688 4c8 PT +++++++++++ PT: Synchronizing
server updates +++++++++++
2008-08-21 12:24:08:670 688 4c8 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2008-08-21 12:24:13:036 688 4c8 Misc Validating signature for
E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-21 12:24:13:036 688 4c8 Misc Microsoft signed: Yes
2008-08-21 12:24:13:117 688 4c8 Misc Validating signature for
E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-08-21 12:24:13:117 688 4c8 Misc Microsoft signed: Yes
2008-08-21 12:24:13:127 688 4c8 PT +++++++++++ PT: Synchronizing
extended update info +++++++++++
2008-08-21 12:24:13:127 688 4c8 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2008-08-21 12:24:14:258 688 4c8 Agent * Found 0 updates and 13
categories in search; evaluated appl. rules of 754 out of 1140 deployed
entities
2008-08-21 12:24:14:258 688 4c8 Agent *********
2008-08-21 12:24:14:258 688 4c8 Agent ** END ** Agent: Finding
updates [CallerId = WindowsUpdate]
2008-08-21 12:24:14:258 688 4c8 Agent *************
2008-08-21 12:24:14:288 1140 4c4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:14:288 1140 4c4 COMAPI - Updates found = 0
2008-08-21 12:24:14:288 1140 4c4 COMAPI ---------
2008-08-21 12:24:14:288 1140 4c4 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:14:288 1140 4c4 COMAPI -------------
2008-08-21 12:24:14:328 1140 114 COMAPI -------------
2008-08-21 12:24:14:328 1140 114 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:14:328 1140 114 COMAPI ---------
2008-08-21 12:24:14:338 688 4c8 Agent *************
2008-08-21 12:24:14:338 688 4c8 Agent ** START ** Agent: Finding
updates [CallerId = WindowsUpdate]
2008-08-21 12:24:14:338 688 4c8 Agent *********
2008-08-21 12:24:14:338 1140 114 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:14:338 688 4c8 Agent * Online = No; Ignore download
priority = No
2008-08-21 12:24:14:338 688 4c8 Agent * Criteria = "IsInstalled = 0
and IsHidden = 0"
2008-08-21 12:24:14:338 688 4c8 Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-21 12:24:18:454 688 4c8 Agent Update
{C64A65AC-E1A7-4FF9-9074-D6D4694FB673}.100 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{79A6825D-BFE8-4713-8228-8A48AB11AC1C}.100 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{8D1F6795-726F-4870-B246-7AD5BA9AC8C8}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{9E76C27B-C53A-4D17-8E30-5D8B703F8778}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{25812E83-F63C-4900-A53C-BD9AF4805AA0}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{558197DD-C3F1-4BD3-AFC6-12A200A6441A}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{58313F8C-4976-48AA-9537-79E4C1BFEBE0}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{BCDD265F-E14C-4417-86F3-4077B932AC54}.104 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{0E540C94-4E77-4D30-A783-1557FB990B27}.106 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{EE1D1110-783E-42CA-B2FF-8C766A52B85A}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{8F89C616-EF32-4E16-9220-A54E3416FF48}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{3314F061-E82D-4746-8001-9D4F91C75DC9}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{5F01F927-F281-4336-92FC-EA29D8AC8292}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{C4D9ECA7-F8B4-4ECE-B584-8BBD789091A2}.101 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{E3B9BB99-31BE-4910-8B3D-8CB9C82E2206}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{903A103C-2A69-4F4C-AB99-E1C42D55FB19}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{4F848FFD-4E63-435E-9108-69183074157C}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{A949DFF3-49AD-44C1-882D-A93643BCD67D}.101 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{02CC2D03-89C4-4860-A5B1-5B59A36C0AC4}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{D1B4FCCB-384D-489E-A709-845116887F36}.100 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{5EE699F8-70FA-4125-96DA-D04877BD9674}.100 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{2EB5E46E-A527-452C-A97E-9D17EF9090B0}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{0D7B5DDD-245D-409D-8985-2A8A46DEE7EE}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{B4F12DD8-ECBE-4C87-87CB-CA3BAB947839}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{B7093394-BA61-4CAB-A3C9-2F79C1D45E78}.101 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{521A2758-68C5-4439-B93C-15E5067B0B5E}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{0FD3A02E-D9D4-43B9-B0FB-3887CB3EF60B}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{035AFD75-959F-4582-B8F3-E99ED61B871A}.108 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{1BC7A519-6ADE-4939-8224-FD37C9470267}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{D45EABF7-763D-411D-9DD0-CD9542A7DD88}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{ED8312B8-E3E8-407D-9E17-324BEA5DE45B}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{EA7B133A-B0A1-426D-98EB-C1CBF39B6334}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{480DA958-608C-4897-8657-FFBC55A198BC}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{970D22F7-4BE2-437C-8810-8D9627741BD6}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{B8CD36A3-289A-4396-ABD0-2B47DA2C9617}.107 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{3F1EDB63-55BC-4C29-846F-295C7E115307}.103 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{C4BC1F1B-9577-4194-A70F-524DE3FD3C67}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{44B14DC7-94A7-4738-90D4-D89ADC543883}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{C56ACCA0-363F-4B71-B157-D00809DB60E3}.101 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{4B3B1EA7-9EBE-453F-B70C-A9D99BA555C0}.100 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{62E0C692-E8D3-4E9B-8EDE-CC7E46C8949D}.101 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{A41A7AA1-DA66-4FBA-8D55-5F6BE65FBA44}.101 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{BCDF5C17-18B0-49D1-A7AB-085BE403140B}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{019118C7-C706-4DF8-B8AA-A25F5F4F37F3}.100 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{9FA84699-F763-490A-AD88-A9680DE9FF74}.100 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{DE81A2F7-F18F-4104-8F6F-2035ABB7534A}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{517F02CA-7584-48B0-897A-08AAF0DE0F4E}.104 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{C55AFC95-ADD2-40C8-8047-2D0047E61D67}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{80392EFB-F236-4B6F-A529-BE3383C91766}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{8D65EBF3-94A3-47AA-8367-1CECE5EE2392}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{1293EA74-E0BB-4D7F-B54A-54016EA283EE}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{63DFD89D-9509-4522-A996-5FC3AC50334E}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{70ABEBD2-F515-4BD4-8683-0796F949792F}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{4463D351-75FD-4CA8-A0C9-CB00D85D5A2E}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{53DC00A8-4921-436A-BCC2-1D3D7E804C92}.104 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{0DDD3CE2-DFEA-4AAA-B990-EC9AB6003C2B}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{5A51AD5C-DC1B-441E-925D-7C66D46FA403}.104 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{27370574-5765-487D-A847-0A21D9317F83}.103 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{0E6C66BA-FDA0-4083-B2CF-C17F5F5277FF}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{EABCFCAC-9661-4C81-8FEC-4AD98EAFF2C7}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{FC217A0A-D1C8-49D2-8893-34E9C19297B1}.105 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{E3CFED04-1210-45A3-A0A7-A61CB57A8B99}.101 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{AE8E4043-7E23-4FF7-BBE1-EEE9FFD1E739}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{82C8C5AA-37D8-4C57-A63D-77B12E4D845A}.101 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{4493B1BA-D15F-4ADD-A368-DA8EEA183A99}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{5EE82B86-86B3-45D2-BC03-642CF8C2BD85}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{79068AB8-FDFC-4C8F-93CA-3F82AB2C6D82}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{22E5D26E-40E6-4182-8BB8-FCEAC637A8C2}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{8DAEA590-5F7F-4930-994E-890C37A6BD11}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{63E3C070-30AA-4335-BDBA-8E0441A0B359}.102 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{41E806E3-DB8F-4C88-BD5D-4B2082C3A332}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{7754D742-04CA-408F-BAC8-98E43F12256C}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{2712D106-D80B-465C-AF38-8B1C4E9023DD}.100 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{7E5419EF-181F-406B-820B-5850629A0DE1}.100 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{2B788CF3-A6D7-4667-B18E-858117CB0447}.106 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent Update
{B793705A-2E2B-441B-BB1D-77F282B39ED5}.106 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{09A2C522-7E3B-4691-A2EA-60E36E1FDFF6}.107 to search result
2008-08-21 12:24:18:454 688 4c8 Agent Update
{428D44B8-FE17-4D6B-B0B6-C845EDF30E85}.100 is pruned out due to
potential supersedence
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{C07A79E6-D1F3-4462-9213-4A69015C7DF7}.110 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{4C811AB7-3E1C-4D53-A572-61E553D597C9}.100 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{8F7C96BB-428C-4481-BF23-D2D49B46A2D6}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{F03E0786-5146-4FA9-9BA7-18614E106CBD}.103 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{AA4A8633-E402-4646-A8F6-A14532EE985B}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{B35F305E-6B8B-44AB-93D4-15A7E4D99C2D}.104 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Added update
{60971688-C0F2-46F7-BAFE-8E66038677B8}.102 to search result
2008-08-21 12:24:18:454 688 4c8 Agent * Found 55 updates and 13
categories in search; evaluated appl. rules of 754 out of 1140 deployed
entities
2008-08-21 12:24:18:454 688 4c8 Agent *********
2008-08-21 12:24:18:454 688 4c8 Agent ** END ** Agent: Finding
updates [CallerId = WindowsUpdate]
2008-08-21 12:24:18:454 688 4c8 Agent *************
2008-08-21 12:24:18:484 1140 4c4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:18:594 1140 4c4 COMAPI - Updates found = 55
2008-08-21 12:24:18:594 1140 4c4 COMAPI ---------
2008-08-21 12:24:18:594 1140 4c4 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-08-21 12:24:18:594 1140 4c4 COMAPI -------------
2008-08-21 12:24:19:265 688 4c8 Report REPORT EVENT:
{7085EFE7-9B70-4508-825B-E910B9DE257F} 2008-08-21
12:24:14:258-0500 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
Software Synchronization Windows Update Client successfully detected 0
updates.
2008-08-21 12:24:40:015 1140 114 COMAPI -------------
2008-08-21 12:24:40:015 1140 114 COMAPI -- START -- COMAPI: Install
[ClientId = WindowsUpdate]
2008-08-21 12:24:40:015 1140 114 COMAPI ---------
2008-08-21 12:24:40:015 1140 114 COMAPI - Allow source prompts: Yes;
Forced: No; Force quiet: No
2008-08-21 12:24:40:015 1140 114 COMAPI - Updates in request: 1
2008-08-21 12:24:40:015 1140 114 COMAPI - ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-08-21 12:24:40:025 1140 114 COMAPI - Updates to install = 1
2008-08-21 12:24:40:025 1140 114 COMAPI <<-- SUBMITTED -- COMAPI:
Install [ClientId = WindowsUpdate]
2008-08-21 12:24:40:035 688 4f0 Agent *************
2008-08-21 12:24:40:035 688 4f0 Agent ** START ** Agent: Installing
updates [CallerId = WindowsUpdate]
2008-08-21 12:24:40:035 688 4f0 Agent *********
2008-08-21 12:24:40:035 688 4f0 Agent * Updates to install = 1
2008-08-21 12:24:40:035 688 4f0 Agent * Title = Security Update for
Windows 2000 (KB952954)
2008-08-21 12:24:40:035 688 4f0 Agent * UpdateId =
{60971688-C0F2-46F7-BAFE-8E66038677B8}.102
2008-08-21 12:24:40:035 688 4f0 Agent * Bundles 1 updates:
2008-08-21 12:24:40:035 688 4f0 Agent *
{0BC73A39-D2F1-4260-B206-F812E83B469C}.102
2008-08-21 12:24:42:038 688 4f0 Agent WARNING: LoadLibrary failed for
srclient.dll with hr:8007007e
2008-08-21 12:24:42:038 688 4f0 Service WARNING:
GetUserTokenFromSessionId failed with error 800706d3 for session 0
2008-08-21 12:24:42:038 688 4f0 Agent * WARNING: Exit code = 0x80240020
2008-08-21 12:24:42:038 688 4f0 Agent *********
2008-08-21 12:24:42:038 688 4f0 Agent ** END ** Agent: Installing
updates [CallerId = WindowsUpdate]
2008-08-21 12:24:42:038 688 4f0 Agent *************
2008-08-21 12:24:42:048 1140 258 COMAPI >>-- RESUMED -- COMAPI:
Install [ClientId = WindowsUpdate]
2008-08-21 12:24:42:048 1140 258 COMAPI - Install call failed
2008-08-21 12:24:42:048 1140 258 COMAPI - Reboot required = No
2008-08-21 12:24:42:048 1140 258 COMAPI - WARNING: Exit code =
0x80240FFF; Call error code = 0x80240020
2008-08-21 12:24:42:048 1140 258 COMAPI ---------
2008-08-21 12:24:42:048 1140 258 COMAPI -- END -- COMAPI: Install
[ClientId = WindowsUpdate]
2008-08-21 12:24:42:048 1140 258 COMAPI -------------
2008-08-21 12:24:42:048 688 4f0 Agent WARNING: WU client failed
installing updates with error 0x80240020
2008-08-21 12:24:42:809 1140 114 COMAPI WARNING: Operation failed due to
earlier error, hr=80240020
2008-08-21 13:03:03:127 688 2b4 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-08-21 13:03:03:137 688 2b4 Service *********
2008-08-21 13:03:03:137 688 2b4 Service ** END ** Service: Service
exit [Exit code = 0x240001]
2008-08-21 13:03:03:137 688 2b4 Service *************
2008-08-21 13:05:38:981 688 2b4 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-08-21 13:05:39:001 688 2b4 Misc = Process:
E:\WINNT\system32\svchost.exe
2008-08-21 13:05:39:001 688 2b4 Misc = Module:
E:\WINNT\system32\wuaueng.dll
2008-08-21 13:05:38:981 688 2b4 Service *************
2008-08-21 13:05:39:001 688 2b4 Service ** START ** Service: Service
startup
2008-08-21 13:05:39:001 688 2b4 Service *********
2008-08-21 13:05:39:722 688 2b4 Agent * WU client version 7.0.6000.381
2008-08-21 13:05:39:722 688 2b4 Agent * Base directory:
E:\WINNT\SoftwareDistribution
2008-08-21 13:05:39:752 688 2b4 Agent * Access type: No proxy
2008-08-21 13:05:39:812 688 2b4 Agent * Network state: Disconnected
2008-08-21 13:06:26:118 688 2b4 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-08-21 13:06:26:118 688 2b4 Agent *********** Agent: Initializing
global settings cache ***********
2008-08-21 13:06:26:118 688 2b4 Agent * WSUS server: <NULL>
2008-08-21 13:06:26:118 688 2b4 Agent * WSUS status server: <NULL>
2008-08-21 13:06:26:118 688 2b4 Agent * Target group: (Unassigned
Computers)
2008-08-21 13:06:26:118 688 2b4 Agent * Windows Update access
disabled: No
2008-08-21 13:06:28:482 688 2b4 DnldMgr Download manager restoring 0
downloads
2008-08-21 13:06:28:492 688 2b4 AU ########### AU: Initializing
Automatic Updates ###########
2008-08-21 13:06:28:492 688 2b4 AU # AU disabled through User preference
2008-08-21 13:06:28:492 688 2b4 AU AU finished delayed initialization
2008-08-21 13:06:28:502 688 2b4 Report *********** Report:
Initializing static reporting data ***********
2008-08-21 13:06:28:502 688 2b4 Report * OS Version = 5.0.2195.4.0.65536
2008-08-21 13:06:28:782 688 2b4 Report * Computer Brand = Dell
Computer Corporation
2008-08-21 13:06:28:782 688 2b4 Report * Computer Model = XPS-Z

2008-08-21 13:06:28:792 688 2b4 Report * Bios Revision = A11
2008-08-21 13:06:28:792 688 2b4 Report * Bios Name = Default System BIOS
2008-08-21 13:06:28:792 688 2b4 Report * Bios Release Date =
2002-06-11T00:00:00
2008-08-21 13:06:28:792 688 2b4 Report * Locale ID = 1033
2008-08-21 13:43:08:996 688 2b4 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-08-21 13:43:09:036 688 2b4 Service *********
2008-08-21 13:43:09:036 688 2b4 Service ** END ** Service: Service
exit [Exit code = 0x240001]
2008-08-21 13:43:09:036 688 2b4 Service *************
2008-08-21 16:30:24:111 692 2b8 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0500) ===========
2008-08-21 16:30:24:121 692 2b8 Misc = Process:
E:\WINNT\system32\svchost.exe
2008-08-21 16:30:24:131 692 2b8 Misc = Module:
E:\WINNT\system32\wuaueng.dll
2008-08-21 16:30:24:111 692 2b8 Service *************
2008-08-21 16:30:24:131 692 2b8 Service ** START ** Service: Service
startup
2008-08-21 16:30:24:131 692 2b8 Service *********
2008-08-21 16:30:24:872 692 2b8 Agent * WU client version 7.0.6000.381
2008-08-21 16:30:24:872 692 2b8 Agent * Base directory:
E:\WINNT\SoftwareDistribution
2008-08-21 16:30:24:902 692 2b8 Agent * Access type: No proxy
2008-08-21 16:30:24:962 692 2b8 Agent * Network state: Connected
2008-08-21 16:31:10:848 692 2b8 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-08-21 16:31:10:848 692 2b8 Agent *********** Agent: Initializing
global settings cache ***********
2008-08-21 16:31:10:848 692 2b8 Agent * WSUS server: <NULL>
2008-08-21 16:31:10:848 692 2b8 Agent * WSUS status server: <NULL>
2008-08-21 16:31:10:848 692 2b8 Agent * Target group: (Unassigned
Computers)
2008-08-21 16:31:10:848 692 2b8 Agent * Windows Update access
disabled: No
2008-08-21 16:31:13:942 692 2b8 DnldMgr Download manager restoring 0
downloads
2008-08-21 16:31:13:982 692 2b8 AU ########### AU: Initializing
Automatic Updates ###########
2008-08-21 16:31:13:982 692 2b8 AU # AU disabled through User preference
2008-08-21 16:31:13:982 692 2b8 AU AU finished delayed initialization
2008-08-21 16:31:13:982 692 2b8 Report *********** Report:
Initializing static reporting data ***********
2008-08-21 16:31:13:982 692 2b8 Report * OS Version = 5.0.2195.4.0.65536
2008-08-21 16:31:14:733 692 2b8 Report * Computer Brand = Dell
Computer Corporation
2008-08-21 16:31:14:733 692 2b8 Report * Computer Model = XPS-Z

2008-08-21 16:31:14:744 692 2b8 Report * Bios Revision = A11
2008-08-21 16:31:14:744 692 2b8 Report * Bios Name = Default System BIOS
2008-08-21 16:31:14:744 692 2b8 Report * Bios Release Date =
2002-06-11T00:00:00
2008-08-21 16:31:14:744 692 2b8 Report * Locale ID = 1033

You're mowst welcome, henri.

> 2008-08-21 16:31:13:982 692 2b8 AU # AU disabled through User preference

That entry shows that AU has been disabled. That's just a tipoff, not
the issue. This is actually where the issue originates:

> 2008-08-21 12:24:42:038 688 4f0 Agent WARNING: LoadLibrary failed for srclient.dll
> with hr:8007007e
> 2008-08-21 12:24:42:038 688 4f0 Service WARNING: GetUserTokenFromSessionId failed
> with error 800706d3 for session 0
> 2008-08-21 12:24:42:038 688 4f0 Agent * WARNING: Exit code = 0x80240020

srclient.dll is not found in W2K, it's in XP, Vista, etc. 8007007e signifies
the specified module could not be found.

800706d3 RPC_S_Unknown_Authn_Service
The authentication service is unknown.

The issue *may* be caused by the installed antivirus\security software.
Have you tried to install the updates with the above completely and
totally disabled ?

If you've already done that, see: Error messages that you may receive
when you try to download and install updates from the Windows Update Web
site, from the Microsoft Update Web site, or from a WSUS server:
"0x800704DD," "0x80240020," or both
http://support.microsoft.com/kb/910341

Check Section A: Windows 2000 and start with Step 5. If no joy, then go
back to Step1 and so forth.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


henriJ wrote:


>>
>>> On a W2K-Pro SP4 machine - logged in as administrator - when I try to
>>> make Windows Update work, Windows Update appears to scan my machine
>>> correctly and seems to download the necessary updates. All of the
>>> updates then fail to install.
>>>
>>> I can print a list of all of the updates that I seem to have
>>> downloaded but don't know what else to look for and don't know what
>>> needs to be fixed (some security setting ?) so the updates will install.
>>>
>>> Any and all suggestions and help will be most welcome.
>
>
> Here is a bit more than you asked for but I think it covers what you are
> looking for. Many thanks, in advance, for the assistance.
>
> 2008-08-21 12:24:06:767 1140 114 COMAPI -------------
> 2008-08-21 12:24:06:767 1140 114 COMAPI -- START --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:06:767 1140 114 COMAPI ---------
> 2008-08-21 12:24:06:777 688 4c8 Agent *************
> 2008-08-21 12:24:06:777 1140 114 COMAPI <<-- SUBMITTED --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:06:798 688 4c8 Agent ** START **
> Agent: Finding updates [CallerId = WindowsUpdate]
> 2008-08-21 12:24:06:798 688 4c8 Agent *********
> 2008-08-21 12:24:06:798 688 4c8 Agent * Online = Yes;
> Ignore download priority = No
> 2008-08-21 12:24:06:798 688 4c8 Agent * Criteria =
> "IsInstalled=0 and IsHidden=1"
> 2008-08-21 12:24:06:798 688 4c8 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-21 12:24:08:550 688 4c8 Misc Validating
> signature for
> E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>
> 2008-08-21 12:24:08:560 688 4c8 Misc Microsoft signed: Yes
> 2008-08-21 12:24:08:660 688 4c8 Misc Validating
> signature for
> E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>
> 2008-08-21 12:24:08:670 688 4c8 Misc Microsoft signed: Yes
> 2008-08-21 12:24:08:670 688 4c8 PT +++++++++++ PT:
> Synchronizing server updates +++++++++++
> 2008-08-21 12:24:08:670 688 4c8 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2008-08-21 12:24:13:036 688 4c8 Misc Validating
> signature for
> E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>
> 2008-08-21 12:24:13:036 688 4c8 Misc Microsoft signed: Yes
> 2008-08-21 12:24:13:117 688 4c8 Misc Validating
> signature for
> E:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
>
> 2008-08-21 12:24:13:117 688 4c8 Misc Microsoft signed: Yes
> 2008-08-21 12:24:13:127 688 4c8 PT +++++++++++ PT:
> Synchronizing extended update info +++++++++++
> 2008-08-21 12:24:13:127 688 4c8 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2008-08-21 12:24:14:258 688 4c8 Agent * Found 0
> updates and 13 categories in search; evaluated appl. rules of 754 out of
> 1140 deployed entities
> 2008-08-21 12:24:14:258 688 4c8 Agent *********
> 2008-08-21 12:24:14:258 688 4c8 Agent ** END **
> Agent: Finding updates [CallerId = WindowsUpdate]
> 2008-08-21 12:24:14:258 688 4c8 Agent *************
> 2008-08-21 12:24:14:288 1140 4c4 COMAPI >>-- RESUMED --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:14:288 1140 4c4 COMAPI - Updates found
> = 0
> 2008-08-21 12:24:14:288 1140 4c4 COMAPI ---------
> 2008-08-21 12:24:14:288 1140 4c4 COMAPI -- END --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:14:288 1140 4c4 COMAPI -------------
> 2008-08-21 12:24:14:328 1140 114 COMAPI -------------
> 2008-08-21 12:24:14:328 1140 114 COMAPI -- START --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:14:328 1140 114 COMAPI ---------
> 2008-08-21 12:24:14:338 688 4c8 Agent *************
> 2008-08-21 12:24:14:338 688 4c8 Agent ** START **
> Agent: Finding updates [CallerId = WindowsUpdate]
> 2008-08-21 12:24:14:338 688 4c8 Agent *********
> 2008-08-21 12:24:14:338 1140 114 COMAPI <<-- SUBMITTED --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:14:338 688 4c8 Agent * Online = No;
> Ignore download priority = No
> 2008-08-21 12:24:14:338 688 4c8 Agent * Criteria =
> "IsInstalled = 0 and IsHidden = 0"
> 2008-08-21 12:24:14:338 688 4c8 Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {C64A65AC-E1A7-4FF9-9074-D6D4694FB673}.100 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {79A6825D-BFE8-4713-8228-8A48AB11AC1C}.100 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {8D1F6795-726F-4870-B246-7AD5BA9AC8C8}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {9E76C27B-C53A-4D17-8E30-5D8B703F8778}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {25812E83-F63C-4900-A53C-BD9AF4805AA0}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {558197DD-C3F1-4BD3-AFC6-12A200A6441A}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {46A0B6F7-B283-45F8-9CCB-C8E3B4EC332C}.100 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {58313F8C-4976-48AA-9537-79E4C1BFEBE0}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {BCDD265F-E14C-4417-86F3-4077B932AC54}.104 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {0E540C94-4E77-4D30-A783-1557FB990B27}.106 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {EE1D1110-783E-42CA-B2FF-8C766A52B85A}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {8F89C616-EF32-4E16-9220-A54E3416FF48}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {3314F061-E82D-4746-8001-9D4F91C75DC9}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {5F01F927-F281-4336-92FC-EA29D8AC8292}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {C4D9ECA7-F8B4-4ECE-B584-8BBD789091A2}.101 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {E3B9BB99-31BE-4910-8B3D-8CB9C82E2206}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {903A103C-2A69-4F4C-AB99-E1C42D55FB19}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {4F848FFD-4E63-435E-9108-69183074157C}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {A949DFF3-49AD-44C1-882D-A93643BCD67D}.101 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {02CC2D03-89C4-4860-A5B1-5B59A36C0AC4}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {D1B4FCCB-384D-489E-A709-845116887F36}.100 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {5EE699F8-70FA-4125-96DA-D04877BD9674}.100 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {2EB5E46E-A527-452C-A97E-9D17EF9090B0}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {0D7B5DDD-245D-409D-8985-2A8A46DEE7EE}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {B4F12DD8-ECBE-4C87-87CB-CA3BAB947839}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {B7093394-BA61-4CAB-A3C9-2F79C1D45E78}.101 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {521A2758-68C5-4439-B93C-15E5067B0B5E}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {0FD3A02E-D9D4-43B9-B0FB-3887CB3EF60B}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {035AFD75-959F-4582-B8F3-E99ED61B871A}.108 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {1BC7A519-6ADE-4939-8224-FD37C9470267}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {D45EABF7-763D-411D-9DD0-CD9542A7DD88}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {ED8312B8-E3E8-407D-9E17-324BEA5DE45B}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {EA7B133A-B0A1-426D-98EB-C1CBF39B6334}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {480DA958-608C-4897-8657-FFBC55A198BC}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {970D22F7-4BE2-437C-8810-8D9627741BD6}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {B8CD36A3-289A-4396-ABD0-2B47DA2C9617}.107 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {3F1EDB63-55BC-4C29-846F-295C7E115307}.103 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {C4BC1F1B-9577-4194-A70F-524DE3FD3C67}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {44B14DC7-94A7-4738-90D4-D89ADC543883}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {C56ACCA0-363F-4B71-B157-D00809DB60E3}.101 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {4B3B1EA7-9EBE-453F-B70C-A9D99BA555C0}.100 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {62E0C692-E8D3-4E9B-8EDE-CC7E46C8949D}.101 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {A41A7AA1-DA66-4FBA-8D55-5F6BE65FBA44}.101 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {BCDF5C17-18B0-49D1-A7AB-085BE403140B}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {019118C7-C706-4DF8-B8AA-A25F5F4F37F3}.100 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {9FA84699-F763-490A-AD88-A9680DE9FF74}.100 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {DE81A2F7-F18F-4104-8F6F-2035ABB7534A}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {517F02CA-7584-48B0-897A-08AAF0DE0F4E}.104 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {C55AFC95-ADD2-40C8-8047-2D0047E61D67}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {80392EFB-F236-4B6F-A529-BE3383C91766}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {8D65EBF3-94A3-47AA-8367-1CECE5EE2392}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {1293EA74-E0BB-4D7F-B54A-54016EA283EE}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {63DFD89D-9509-4522-A996-5FC3AC50334E}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {70ABEBD2-F515-4BD4-8683-0796F949792F}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {4463D351-75FD-4CA8-A0C9-CB00D85D5A2E}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {53DC00A8-4921-436A-BCC2-1D3D7E804C92}.104 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {0DDD3CE2-DFEA-4AAA-B990-EC9AB6003C2B}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {5A51AD5C-DC1B-441E-925D-7C66D46FA403}.104 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {27370574-5765-487D-A847-0A21D9317F83}.103 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {0E6C66BA-FDA0-4083-B2CF-C17F5F5277FF}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {EABCFCAC-9661-4C81-8FEC-4AD98EAFF2C7}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {FC217A0A-D1C8-49D2-8893-34E9C19297B1}.105 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {E3CFED04-1210-45A3-A0A7-A61CB57A8B99}.101 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {AE8E4043-7E23-4FF7-BBE1-EEE9FFD1E739}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {82C8C5AA-37D8-4C57-A63D-77B12E4D845A}.101 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {4493B1BA-D15F-4ADD-A368-DA8EEA183A99}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {5EE82B86-86B3-45D2-BC03-642CF8C2BD85}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {79068AB8-FDFC-4C8F-93CA-3F82AB2C6D82}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {22E5D26E-40E6-4182-8BB8-FCEAC637A8C2}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {8DAEA590-5F7F-4930-994E-890C37A6BD11}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {63E3C070-30AA-4335-BDBA-8E0441A0B359}.102 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {41E806E3-DB8F-4C88-BD5D-4B2082C3A332}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {7754D742-04CA-408F-BAC8-98E43F12256C}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {2712D106-D80B-465C-AF38-8B1C4E9023DD}.100 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {7E5419EF-181F-406B-820B-5850629A0DE1}.100 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {2B788CF3-A6D7-4667-B18E-858117CB0447}.106 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {B793705A-2E2B-441B-BB1D-77F282B39ED5}.106 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {09A2C522-7E3B-4691-A2EA-60E36E1FDFF6}.107 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent Update
> {428D44B8-FE17-4D6B-B0B6-C845EDF30E85}.100 is pruned out due to
> potential supersedence
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {C07A79E6-D1F3-4462-9213-4A69015C7DF7}.110 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {4C811AB7-3E1C-4D53-A572-61E553D597C9}.100 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {8F7C96BB-428C-4481-BF23-D2D49B46A2D6}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {F03E0786-5146-4FA9-9BA7-18614E106CBD}.103 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {AA4A8633-E402-4646-A8F6-A14532EE985B}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {B35F305E-6B8B-44AB-93D4-15A7E4D99C2D}.104 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Added update
> {60971688-C0F2-46F7-BAFE-8E66038677B8}.102 to search result
> 2008-08-21 12:24:18:454 688 4c8 Agent * Found 55
> updates and 13 categories in search; evaluated appl. rules of 754 out of
> 1140 deployed entities
> 2008-08-21 12:24:18:454 688 4c8 Agent *********
> 2008-08-21 12:24:18:454 688 4c8 Agent ** END **
> Agent: Finding updates [CallerId = WindowsUpdate]
> 2008-08-21 12:24:18:454 688 4c8 Agent *************
> 2008-08-21 12:24:18:484 1140 4c4 COMAPI >>-- RESUMED --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:18:594 1140 4c4 COMAPI - Updates found
> = 55
> 2008-08-21 12:24:18:594 1140 4c4 COMAPI ---------
> 2008-08-21 12:24:18:594 1140 4c4 COMAPI -- END --
> COMAPI: Search [ClientId = WindowsUpdate]
> 2008-08-21 12:24:18:594 1140 4c4 COMAPI -------------
> 2008-08-21 12:24:19:265 688 4c8 Report REPORT EVENT:
> {7085EFE7-9B70-4508-825B-E910B9DE257F} 2008-08-21
> 12:24:14:258-0500 1 147 101
> {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate
> Success Software Synchronization Windows Update Client successfully
> detected 0 updates.
> 2008-08-21 12:24:40:015 1140 114 COMAPI -------------
> 2008-08-21 12:24:40:015 1140 114 COMAPI -- START --
> COMAPI: Install [ClientId = WindowsUpdate]
> 2008-08-21 12:24:40:015 1140 114 COMAPI ---------
> 2008-08-21 12:24:40:015 1140 114 COMAPI - Allow source
> prompts: Yes; Forced: No; Force quiet: No
> 2008-08-21 12:24:40:015 1140 114 COMAPI - Updates in
> request: 1
> 2008-08-21 12:24:40:015 1140 114 COMAPI - ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-08-21 12:24:40:025 1140 114 COMAPI - Updates to
> install = 1
> 2008-08-21 12:24:40:025 1140 114 COMAPI <<-- SUBMITTED --
> COMAPI: Install [ClientId = WindowsUpdate]
> 2008-08-21 12:24:40:035 688 4f0 Agent *************
> 2008-08-21 12:24:40:035 688 4f0 Agent ** START **
> Agent: Installing updates [CallerId = WindowsUpdate]
> 2008-08-21 12:24:40:035 688 4f0 Agent *********
> 2008-08-21 12:24:40:035 688 4f0 Agent * Updates to
> install = 1
> 2008-08-21 12:24:40:035 688 4f0 Agent * Title =
> Security Update for Windows 2000 (KB952954)
> 2008-08-21 12:24:40:035 688 4f0 Agent * UpdateId =
> {60971688-C0F2-46F7-BAFE-8E66038677B8}.102
> 2008-08-21 12:24:40:035 688 4f0 Agent * Bundles 1
> updates:
> 2008-08-21 12:24:40:035 688 4f0 Agent *
> {0BC73A39-D2F1-4260-B206-F812E83B469C}.102
> 2008-08-21 12:24:42:038 688 4f0 Agent WARNING:
> LoadLibrary failed for srclient.dll with hr:8007007e
> 2008-08-21 12:24:42:038 688 4f0 Service WARNING:
> GetUserTokenFromSessionId failed with error 800706d3 for session 0
> 2008-08-21 12:24:42:038 688 4f0 Agent * WARNING: Exit
> code = 0x80240020
> 2008-08-21 12:24:42:038 688 4f0 Agent *********
> 2008-08-21 12:24:42:038 688 4f0 Agent ** END **
> Agent: Installing updates [CallerId = WindowsUpdate]
> 2008-08-21 12:24:42:038 688 4f0 Agent *************
> 2008-08-21 12:24:42:048 1140 258 COMAPI >>-- RESUMED --
> COMAPI: Install [ClientId = WindowsUpdate]
> 2008-08-21 12:24:42:048 1140 258 COMAPI - Install call
> failed
> 2008-08-21 12:24:42:048 1140 258 COMAPI - Reboot
> required = No
> 2008-08-21 12:24:42:048 1140 258 COMAPI - WARNING: Exit
> code = 0x80240FFF; Call error code = 0x80240020
> 2008-08-21 12:24:42:048 1140 258 COMAPI ---------
> 2008-08-21 12:24:42:048 1140 258 COMAPI -- END --
> COMAPI: Install [ClientId = WindowsUpdate]
> 2008-08-21 12:24:42:048 1140 258 COMAPI -------------
> 2008-08-21 12:24:42:048 688 4f0 Agent WARNING: WU client
> failed installing updates with error 0x80240020
> 2008-08-21 12:24:42:809 1140 114 COMAPI WARNING:
> Operation failed due to earlier error, hr=80240020
> 2008-08-21 13:03:03:127 688 2b4 AU ########### AU:
> Uninitializing Automatic Updates ###########
> 2008-08-21 13:03:03:137 688 2b4 Service *********
> 2008-08-21 13:03:03:137 688 2b4 Service ** END **
> Service: Service exit [Exit code = 0x240001]
> 2008-08-21 13:03:03:137 688 2b4 Service *************
> 2008-08-21 13:05:38:981 688 2b4 Misc ===========
> Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
> 2008-08-21 13:05:39:001 688 2b4 Misc = Process:
> E:\WINNT\system32\svchost.exe
> 2008-08-21 13:05:39:001 688 2b4 Misc = Module:
> E:\WINNT\system32\wuaueng.dll
> 2008-08-21 13:05:38:981 688 2b4 Service *************
> 2008-08-21 13:05:39:001 688 2b4 Service ** START **
> Service: Service startup
> 2008-08-21 13:05:39:001 688 2b4 Service *********
> 2008-08-21 13:05:39:722 688 2b4 Agent * WU client
> version 7.0.6000.381
> 2008-08-21 13:05:39:722 688 2b4 Agent * Base
> directory: E:\WINNT\SoftwareDistribution
> 2008-08-21 13:05:39:752 688 2b4 Agent * Access type:
> No proxy
> 2008-08-21 13:05:39:812 688 2b4 Agent * Network state:
> Disconnected
> 2008-08-21 13:06:26:118 688 2b4 Agent ***********
> Agent: Initializing Windows Update Agent ***********
> 2008-08-21 13:06:26:118 688 2b4 Agent ***********
> Agent: Initializing global settings cache ***********
> 2008-08-21 13:06:26:118 688 2b4 Agent * WSUS server:
> <NULL>
> 2008-08-21 13:06:26:118 688 2b4 Agent * WSUS status
> server: <NULL>
> 2008-08-21 13:06:26:118 688 2b4 Agent * Target group:
> (Unassigned Computers)
> 2008-08-21 13:06:26:118 688 2b4 Agent * Windows Update
> access disabled: No
> 2008-08-21 13:06:28:482 688 2b4 DnldMgr Download manager
> restoring 0 downloads
> 2008-08-21 13:06:28:492 688 2b4 AU ########### AU:
> Initializing Automatic Updates ###########
> 2008-08-21 13:06:28:492 688 2b4 AU # AU disabled
> through User preference
> 2008-08-21 13:06:28:492 688 2b4 AU AU finished delayed
> initialization
> 2008-08-21 13:06:28:502 688 2b4 Report ***********
> Report: Initializing static reporting data ***********
> 2008-08-21 13:06:28:502 688 2b4 Report * OS Version =
> 5.0.2195.4.0.65536
> 2008-08-21 13:06:28:782 688 2b4 Report * Computer
> Brand = Dell Computer Corporation
> 2008-08-21 13:06:28:782 688 2b4 Report * Computer
> Model = XPS-Z
> 2008-08-21 13:06:28:792 688 2b4 Report * Bios Revision
> = A11
> 2008-08-21 13:06:28:792 688 2b4 Report * Bios Name =
> Default System BIOS
> 2008-08-21 13:06:28:792 688 2b4 Report * Bios Release
> Date = 2002-06-11T00:00:00
> 2008-08-21 13:06:28:792 688 2b4 Report * Locale ID = 1033
> 2008-08-21 13:43:08:996 688 2b4 AU ########### AU:
> Uninitializing Automatic Updates ###########
> 2008-08-21 13:43:09:036 688 2b4 Service *********
> 2008-08-21 13:43:09:036 688 2b4 Service ** END **
> Service: Service exit [Exit code = 0x240001]
> 2008-08-21 13:43:09:036 688 2b4 Service *************
> 2008-08-21 16:30:24:111 692 2b8 Misc ===========
> Logging initialized (build: 7.0.6000.381, tz: -0500) ===========
> 2008-08-21 16:30:24:121 692 2b8 Misc = Process:
> E:\WINNT\system32\svchost.exe
> 2008-08-21 16:30:24:131 692 2b8 Misc = Module:
> E:\WINNT\system32\wuaueng.dll
> 2008-08-21 16:30:24:111 692 2b8 Service *************
> 2008-08-21 16:30:24:131 692 2b8 Service ** START **
> Service: Service startup
> 2008-08-21 16:30:24:131 692 2b8 Service *********
> 2008-08-21 16:30:24:872 692 2b8 Agent * WU client
> version 7.0.6000.381
> 2008-08-21 16:30:24:872 692 2b8 Agent * Base
> directory: E:\WINNT\SoftwareDistribution
> 2008-08-21 16:30:24:902 692 2b8 Agent * Access type:
> No proxy
> 2008-08-21 16:30:24:962 692 2b8 Agent * Network state:
> Connected
> 2008-08-21 16:31:10:848 692 2b8 Agent ***********
> Agent: Initializing Windows Update Agent ***********
> 2008-08-21 16:31:10:848 692 2b8 Agent ***********
> Agent: Initializing global settings cache ***********
> 2008-08-21 16:31:10:848 692 2b8 Agent * WSUS server:
> <NULL>
> 2008-08-21 16:31:10:848 692 2b8 Agent * WSUS status
> server: <NULL>
> 2008-08-21 16:31:10:848 692 2b8 Agent * Target group:
> (Unassigned Computers)
> 2008-08-21 16:31:10:848 692 2b8 Agent * Windows Update
> access disabled: No
> 2008-08-21 16:31:13:942 692 2b8 DnldMgr Download manager
> restoring 0 downloads
> 2008-08-21 16:31:13:982 692 2b8 AU ########### AU:
> Initializing Automatic Updates ###########
> 2008-08-21 16:31:13:982 692 2b8 AU # AU disabled
> through User preference
> 2008-08-21 16:31:13:982 692 2b8 AU AU finished delayed
> initialization
> 2008-08-21 16:31:13:982 692 2b8 Report ***********
> Report: Initializing static reporting data ***********
> 2008-08-21 16:31:13:982 692 2b8 Report * OS Version =
> 5.0.2195.4.0.65536
> 2008-08-21 16:31:14:733 692 2b8 Report * Computer
> Brand = Dell Computer Corporation
> 2008-08-21 16:31:14:733 692 2b8 Report * Computer
> Model = XPS-Z
> 2008-08-21 16:31:14:744 692 2b8 Report * Bios Revision
> = A11
> 2008-08-21 16:31:14:744 692 2b8 Report * Bios Name =
> Default System BIOS
> 2008-08-21 16:31:14:744 692 2b8 Report * Bios Release
> Date = 2002-06-11T00:00:00
> 2008-08-21 16:31:14:744 692 2b8 Report * Locale ID = 1033

Had similar problem like HenriJ. Here's the log. Please help. Many thanks!

2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{70D41FF9-0796-4EB6-A699-61C04CB395FE}.100
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{D3B2128B-4FDE-4925-A86E-B59C353F5C58}.100
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
Windows XP (KB951698)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{27D0A4B7-77C3-48A9-90D3-F67368BB0E37}.107
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{EFACC904-0897-46C5-AAD9-E40D769BEAAF}.107
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Update for Windows XP
(KB951978)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{44F3BFC5-1C64-41E2-839D-A91407634BAB}.101
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{E3E55B65-F747-405D-A436-6A06BF5D993C}.101
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
Windows XP (KB951748)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{D5EADB3B-4FD7-4087-8B9D-4ACB2B41210E}.109
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{7F435586-D50F-439A-BDCA-2F16A4924CBE}.101
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Cumulative Security
Update for ActiveX Killbits for Windows XP (KB953839)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{4CCA8DEF-C5C7-4A19-B75A-2BE59BA0B710}.103
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{5F4D59DC-F66B-477E-A092-AA95045CDD7F}.101
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
Windows Media Player 10 for Windows XP (KB936782)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{48EABF03-4C20-499C-BA18-B7DE88096C40}.102
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{5B6FEE1E-33B6-4FF1-9098-4C6EDD6AD45A}.102
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Windows Malicious
Software Removal Tool - August 2008 (KB890830)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{4C811AB7-3E1C-4D53-A572-61E553D597C9}.100
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{50C05E91-600D-4DBE-9B10-D0B7E6856B70}.100
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
Outlook Express for Windows XP (KB951066)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{973E334F-2ABA-4DE2-B51B-EFB975992C1A}.104
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{073D027A-2183-49A6-B56F-7389AACA4F4B}.104
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
Windows XP (KB946648)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{83D1ADF5-779D-4016-8C31-549270F67B3F}.103
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{A17CBA4F-58E7-4F13-A1E0-712D6F478F2D}.103
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
Windows XP (KB952954)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{E7EC15F8-AF04-4745-99E1-2271E868F50C}.102
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{80A0DC2E-7281-48F0-9491-9D5DADE8C4A2}.102
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Cumulative Security
Update for Internet Explorer 6 for Windows XP (KB953838)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{063EA744-2D32-4BEC-8979-8AD1969A77FD}.102
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{24EBDE35-160F-4862-969D-31E03B43DF1C}.102
2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
Windows XP (KB950974)
2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
{6D930EBC-BB1C-4DC5-82F6-C15366AF904A}.102
2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:390 1328 f4 Agent *
{E26EBEC6-8155-455D-B691-4D17EE0AFA05}.101
2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Windows XP
(KB951072)
2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
{C549AD65-F3B3-42E6-B0D7-6FE55576F2BB}.102
2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:406 1328 f4 Agent *
{548F2EA3-6811-4585-8761-40696DE555FE}.102
2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Windows XP
(KB952287)
2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
{8079EF5C-B355-4C65-8888-8D708BEB2D87}.102
2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:406 1328 f4 Agent *
{1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.102
2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Microsoft
Office Outlook 2003 Junk Email Filter (KB955434)
2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
{7FB0A046-FEA7-4975-9EA5-2BB4E15D80B3}.101
2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
2008-08-22 19:40:09:406 1328 f4 Agent *
{127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101
2008-08-22 19:40:36:812 1328 f4 Handler Attempting to create remote handler
process as IBM-C73DE250D01\Clarence in session 0
2008-08-22 19:40:37:156 1840 c9c Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0800) ===========
2008-08-22 19:40:37:156 1840 c9c Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2008-08-22 19:40:37:156 1840 c9c AUClnt FATAL: Error: 0x80004002. wuauclt
handler: failed to spawn COM server
2008-08-22 19:40:37:171 1328 f4 Handler FATAL: 0x80004002: ERROR: Remote
update handler container process created (PID: 1840), but exited before
signaling event
2008-08-22 19:40:37:187 1328 f4 Agent * WARNING: Exit code = 0x80004002
2008-08-22 19:40:37:187 1328 f4 Agent *********
2008-08-22 19:40:37:187 1328 f4 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-08-22 19:40:37:187 1328 f4 Agent *************
2008-08-22 19:40:37:187 1328 f4 Agent WARNING: WU client failed installing
updates with error 0x80004002
2008-08-22 19:40:37:328 3000 f30 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-08-22 19:40:37:343 3000 f30 COMAPI - Install call failed
2008-08-22 19:40:37:343 3000 f30 COMAPI - Reboot required = No
2008-08-22 19:40:37:343 3000 f30 COMAPI - WARNING: Exit code = 0x80240FFF;
Call error code = 0x80004002
2008-08-22 19:40:37:343 3000 f30 COMAPI ---------
2008-08-22 19:40:37:343 3000 f30 COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-08-22 19:40:37:343 3000 f30 COMAPI -------------
2008-08-22 19:40:38:093 3000 760 COMAPI WARNING: Operation failed due to
earlier error, hr=80004002


"MowGreen [MVP]" wrote:

> Go to Start > Run > type in or copy&paste the below into the Open: line
> and then click OK or press Enter
>
> %windir%\windowsupdate.log
>
> Scroll all the way to the bottom of the now open WindowsUpdate.log.
> Copy and paste the last 50 or so lines of the log into your reply, please.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> henriJ wrote:
>
> > On a W2K-Pro SP4 machine - logged in as administrator - when I try to
> > make Windows Update work, Windows Update appears to scan my machine
> > correctly and seems to download the necessary updates. All of the
> > updates then fail to install.
> >
> > I can print a list of all of the updates that I seem to have downloaded
> > but don't know what else to look for and don't know what needs to be
> > fixed (some security setting ?) so the updates will install.
> >
> > Any and all suggestions and help will be most welcome.
>

First, try registering this .dll from
Start > Run > type in or copy&paste the below into the Open: line and
then click OK or press Enter

regsvr32 wups2.dll

If the updates still do not install, then suggest you download and
*save* - AU Client and WindowsUpdate Reset Tool (v77e)
http://www.codeplex.com/aureset/Rele...eleaseId=16139

When the download completes, close *all* open browsers and programs.
Now run au_client_tool_v77e_codeplex.exe
Reboot afterwards and see if the updates are reoffered and if they
install now.

If not, then suggest the installed antivirus/'security' software is the
cause of the installation issue.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Clarenzo wrote:

> Had similar problem like HenriJ. Here's the log. Please help. Many thanks!
>
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {70D41FF9-0796-4EB6-A699-61C04CB395FE}.100
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {D3B2128B-4FDE-4925-A86E-B59C353F5C58}.100
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> Windows XP (KB951698)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {27D0A4B7-77C3-48A9-90D3-F67368BB0E37}.107
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {EFACC904-0897-46C5-AAD9-E40D769BEAAF}.107
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Update for Windows XP
> (KB951978)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {44F3BFC5-1C64-41E2-839D-A91407634BAB}.101
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {E3E55B65-F747-405D-A436-6A06BF5D993C}.101
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> Windows XP (KB951748)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {D5EADB3B-4FD7-4087-8B9D-4ACB2B41210E}.109
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {7F435586-D50F-439A-BDCA-2F16A4924CBE}.101
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Cumulative Security
> Update for ActiveX Killbits for Windows XP (KB953839)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {4CCA8DEF-C5C7-4A19-B75A-2BE59BA0B710}.103
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {5F4D59DC-F66B-477E-A092-AA95045CDD7F}.101
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> Windows Media Player 10 for Windows XP (KB936782)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {48EABF03-4C20-499C-BA18-B7DE88096C40}.102
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {5B6FEE1E-33B6-4FF1-9098-4C6EDD6AD45A}.102
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Windows Malicious
> Software Removal Tool - August 2008 (KB890830)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {4C811AB7-3E1C-4D53-A572-61E553D597C9}.100
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {50C05E91-600D-4DBE-9B10-D0B7E6856B70}.100
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> Outlook Express for Windows XP (KB951066)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {973E334F-2ABA-4DE2-B51B-EFB975992C1A}.104
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {073D027A-2183-49A6-B56F-7389AACA4F4B}.104
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> Windows XP (KB946648)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {83D1ADF5-779D-4016-8C31-549270F67B3F}.103
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {A17CBA4F-58E7-4F13-A1E0-712D6F478F2D}.103
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> Windows XP (KB952954)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {E7EC15F8-AF04-4745-99E1-2271E868F50C}.102
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {80A0DC2E-7281-48F0-9491-9D5DADE8C4A2}.102
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Cumulative Security
> Update for Internet Explorer 6 for Windows XP (KB953838)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {063EA744-2D32-4BEC-8979-8AD1969A77FD}.102
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {24EBDE35-160F-4862-969D-31E03B43DF1C}.102
> 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> Windows XP (KB950974)
> 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> {6D930EBC-BB1C-4DC5-82F6-C15366AF904A}.102
> 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:390 1328 f4 Agent *
> {E26EBEC6-8155-455D-B691-4D17EE0AFA05}.101
> 2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Windows XP
> (KB951072)
> 2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
> {C549AD65-F3B3-42E6-B0D7-6FE55576F2BB}.102
> 2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:406 1328 f4 Agent *
> {548F2EA3-6811-4585-8761-40696DE555FE}.102
> 2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Windows XP
> (KB952287)
> 2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
> {8079EF5C-B355-4C65-8888-8D708BEB2D87}.102
> 2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:406 1328 f4 Agent *
> {1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.102
> 2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Microsoft
> Office Outlook 2003 Junk Email Filter (KB955434)
> 2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
> {7FB0A046-FEA7-4975-9EA5-2BB4E15D80B3}.101
> 2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
> 2008-08-22 19:40:09:406 1328 f4 Agent *
> {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101
> 2008-08-22 19:40:36:812 1328 f4 Handler Attempting to create remote handler
> process as IBM-C73DE250D01\Clarence in session 0
> 2008-08-22 19:40:37:156 1840 c9c Misc =========== Logging initialized
> (build: 7.0.6000.381, tz: +0800) ===========
> 2008-08-22 19:40:37:156 1840 c9c Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2008-08-22 19:40:37:156 1840 c9c AUClnt FATAL: Error: 0x80004002. wuauclt
> handler: failed to spawn COM server
> 2008-08-22 19:40:37:171 1328 f4 Handler FATAL: 0x80004002: ERROR: Remote
> update handler container process created (PID: 1840), but exited before
> signaling event
> 2008-08-22 19:40:37:187 1328 f4 Agent * WARNING: Exit code = 0x80004002
> 2008-08-22 19:40:37:187 1328 f4 Agent *********
> 2008-08-22 19:40:37:187 1328 f4 Agent ** END ** Agent: Installing
> updates [CallerId = MicrosoftUpdate]
> 2008-08-22 19:40:37:187 1328 f4 Agent *************
> 2008-08-22 19:40:37:187 1328 f4 Agent WARNING: WU client failed installing
> updates with error 0x80004002
> 2008-08-22 19:40:37:328 3000 f30 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-08-22 19:40:37:343 3000 f30 COMAPI - Install call failed
> 2008-08-22 19:40:37:343 3000 f30 COMAPI - Reboot required = No
> 2008-08-22 19:40:37:343 3000 f30 COMAPI - WARNING: Exit code = 0x80240FFF;
> Call error code = 0x80004002
> 2008-08-22 19:40:37:343 3000 f30 COMAPI ---------
> 2008-08-22 19:40:37:343 3000 f30 COMAPI -- END -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2008-08-22 19:40:37:343 3000 f30 COMAPI -------------
> 2008-08-22 19:40:38:093 3000 760 COMAPI WARNING: Operation failed due to
> earlier error, hr=80004002
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Go to Start > Run > type in or copy&paste the below into the Open: line
>>and then click OK or press Enter
>>
>>%windir%\windowsupdate.log
>>
>>Scroll all the way to the bottom of the now open WindowsUpdate.log.
>>Copy and paste the last 50 or so lines of the log into your reply, please.
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>henriJ wrote:
>>
>>
>>>On a W2K-Pro SP4 machine - logged in as administrator - when I try to
>>>make Windows Update work, Windows Update appears to scan my machine
>>>correctly and seems to download the necessary updates. All of the
>>>updates then fail to install.
>>>
>>>I can print a list of all of the updates that I seem to have downloaded
>>>but don't know what else to look for and don't know what needs to be
>>>fixed (some security setting ?) so the updates will install.
>>>
>>>Any and all suggestions and help will be most welcome.
>>

Your advice to turn off all anti-virus and similar software when running
Microsoft Update is something that had already been done.

Accordingly, I went to KB910341 and Step 5. Four of the registry
entries on my system are not exactly as shown in KB910341. For example,
KB910341 shows that 'Asynchronous' should have a data value of
'00000001'. What I have is '0x00000001 (1)'

'Impersonate', 'MaxWait', and 'Safe' all have the extra '0x' in front of
the value shown in KB910341. 'Impersonate' and 'Safe' have the extra
'(1)' appended at the end of the data value shown in KB910341 and
'MaxWait' has '(600)' appended at the end of the data value shown in
KB910341.

The impression I get from KB910341 is that I should simply modify the
four odd-ball values I have found to the values given in KB910341. I
note, however, that the 'Modify' command gives one the choice of
'Decimal' and 'Hexadecimal' when typing in the new value. Which do I
choose?

Thank you again for this guidance which is far more advanced than
anything in my prior Windows experience.

henri,

Prior to doing *any* registry editing it's wise to back up the keys that
you're going to edit just in case.

How to back up and restore the registry in Windows
http://support.microsoft.com/kb/322756

> For example, KB910341 shows that 'Asynchronous' should have a data value of '00000001'. What I have
> is '0x00000001 (1)'

If you double click on Asynchronous you'll see that the Value data is 1.
00000001 in the KB article is the same as 0x00000001 (1).
So that setting is correct as are the other ones you've posted.
Do not edit those, please. Go over the other ones listed and make sure
that they exist.

What is the installed antivirus/security suite and which firewall is
being used ?

Let's find out if the updates were actually downloaded and can install
from the HardDrive:

Show hidden files, folders, and system files
http://www.bleepingcomputer.com/tuto...2.html#win2000

Using Windows Explorer, navigate to
WINNT\SoftwareDistribution\Download

You'll need to know the KB number of the updates that fail to install.
They are not showing the in WU.log.
So, right click the randomly named subfolders in Download and check the
date they were created. When you find the dates that coincide with when
the updates supposedly downloaded, open one of those subfolders, then
open the it's update subfolder.
Run update.exe and see if the update installs.

2008-08-21 16:31:13:982 692 2b8 AU # AU disabled
through User preference

This entry, if the AU service is Enabled and AU is set to update
automatically in the AU applet in Control Panel, regardless of which
setting it is, *may* be a tipoff that 'unwanted guests' are resident.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


henriJ wrote:

> Your advice to turn off all anti-virus and similar software when running
> Microsoft Update is something that had already been done.
>
> Accordingly, I went to KB910341 and Step 5. Four of the registry
> entries on my system are not exactly as shown in KB910341. For example,
> KB910341 shows that 'Asynchronous' should have a data value of
> '00000001'. What I have is '0x00000001 (1)'
>
> 'Impersonate', 'MaxWait', and 'Safe' all have the extra '0x' in front of
> the value shown in KB910341. 'Impersonate' and 'Safe' have the extra
> '(1)' appended at the end of the data value shown in KB910341 and
> 'MaxWait' has '(600)' appended at the end of the data value shown in
> KB910341.
>
> The impression I get from KB910341 is that I should simply modify the
> four odd-ball values I have found to the values given in KB910341. I
> note, however, that the 'Modify' command gives one the choice of
> 'Decimal' and 'Hexadecimal' when typing in the new value. Which do I
> choose?
>
> Thank you again for this guidance which is far more advanced than
> anything in my prior Windows experience.

Many thanks! It works now!

"MowGreen [MVP]" wrote:

> First, try registering this .dll from
> Start > Run > type in or copy&paste the below into the Open: line and
> then click OK or press Enter
>
> regsvr32 wups2.dll
>
> If the updates still do not install, then suggest you download and
> *save* - AU Client and WindowsUpdate Reset Tool (v77e)
> http://www.codeplex.com/aureset/Rele...eleaseId=16139
>
> When the download completes, close *all* open browsers and programs.
> Now run au_client_tool_v77e_codeplex.exe
> Reboot afterwards and see if the updates are reoffered and if they
> install now.
>
> If not, then suggest the installed antivirus/'security' software is the
> cause of the installation issue.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Clarenzo wrote:
>
> > Had similar problem like HenriJ. Here's the log. Please help. Many thanks!
> >
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {70D41FF9-0796-4EB6-A699-61C04CB395FE}.100
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {D3B2128B-4FDE-4925-A86E-B59C353F5C58}.100
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> > Windows XP (KB951698)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {27D0A4B7-77C3-48A9-90D3-F67368BB0E37}.107
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {EFACC904-0897-46C5-AAD9-E40D769BEAAF}.107
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Update for Windows XP
> > (KB951978)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {44F3BFC5-1C64-41E2-839D-A91407634BAB}.101
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {E3E55B65-F747-405D-A436-6A06BF5D993C}.101
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> > Windows XP (KB951748)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {D5EADB3B-4FD7-4087-8B9D-4ACB2B41210E}.109
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {7F435586-D50F-439A-BDCA-2F16A4924CBE}.101
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Cumulative Security
> > Update for ActiveX Killbits for Windows XP (KB953839)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {4CCA8DEF-C5C7-4A19-B75A-2BE59BA0B710}.103
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {5F4D59DC-F66B-477E-A092-AA95045CDD7F}.101
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> > Windows Media Player 10 for Windows XP (KB936782)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {48EABF03-4C20-499C-BA18-B7DE88096C40}.102
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {5B6FEE1E-33B6-4FF1-9098-4C6EDD6AD45A}.102
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Windows Malicious
> > Software Removal Tool - August 2008 (KB890830)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {4C811AB7-3E1C-4D53-A572-61E553D597C9}.100
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {50C05E91-600D-4DBE-9B10-D0B7E6856B70}.100
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> > Outlook Express for Windows XP (KB951066)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {973E334F-2ABA-4DE2-B51B-EFB975992C1A}.104
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {073D027A-2183-49A6-B56F-7389AACA4F4B}.104
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> > Windows XP (KB946648)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {83D1ADF5-779D-4016-8C31-549270F67B3F}.103
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {A17CBA4F-58E7-4F13-A1E0-712D6F478F2D}.103
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> > Windows XP (KB952954)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {E7EC15F8-AF04-4745-99E1-2271E868F50C}.102
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {80A0DC2E-7281-48F0-9491-9D5DADE8C4A2}.102
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Cumulative Security
> > Update for Internet Explorer 6 for Windows XP (KB953838)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {063EA744-2D32-4BEC-8979-8AD1969A77FD}.102
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {24EBDE35-160F-4862-969D-31E03B43DF1C}.102
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Title = Security Update for
> > Windows XP (KB950974)
> > 2008-08-22 19:40:09:390 1328 f4 Agent * UpdateId =
> > {6D930EBC-BB1C-4DC5-82F6-C15366AF904A}.102
> > 2008-08-22 19:40:09:390 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:390 1328 f4 Agent *
> > {E26EBEC6-8155-455D-B691-4D17EE0AFA05}.101
> > 2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Windows XP
> > (KB951072)
> > 2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
> > {C549AD65-F3B3-42E6-B0D7-6FE55576F2BB}.102
> > 2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:406 1328 f4 Agent *
> > {548F2EA3-6811-4585-8761-40696DE555FE}.102
> > 2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Windows XP
> > (KB952287)
> > 2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
> > {8079EF5C-B355-4C65-8888-8D708BEB2D87}.102
> > 2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:406 1328 f4 Agent *
> > {1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.102
> > 2008-08-22 19:40:09:406 1328 f4 Agent * Title = Update for Microsoft
> > Office Outlook 2003 Junk Email Filter (KB955434)
> > 2008-08-22 19:40:09:406 1328 f4 Agent * UpdateId =
> > {7FB0A046-FEA7-4975-9EA5-2BB4E15D80B3}.101
> > 2008-08-22 19:40:09:406 1328 f4 Agent * Bundles 1 updates:
> > 2008-08-22 19:40:09:406 1328 f4 Agent *
> > {127AF7C5-6AE8-499C-B8EC-41C0B3A0AC30}.101
> > 2008-08-22 19:40:36:812 1328 f4 Handler Attempting to create remote handler
> > process as IBM-C73DE250D01\Clarence in session 0
> > 2008-08-22 19:40:37:156 1840 c9c Misc =========== Logging initialized
> > (build: 7.0.6000.381, tz: +0800) ===========
> > 2008-08-22 19:40:37:156 1840 c9c Misc = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > 2008-08-22 19:40:37:156 1840 c9c AUClnt FATAL: Error: 0x80004002. wuauclt
> > handler: failed to spawn COM server
> > 2008-08-22 19:40:37:171 1328 f4 Handler FATAL: 0x80004002: ERROR: Remote
> > update handler container process created (PID: 1840), but exited before
> > signaling event
> > 2008-08-22 19:40:37:187 1328 f4 Agent * WARNING: Exit code = 0x80004002
> > 2008-08-22 19:40:37:187 1328 f4 Agent *********
> > 2008-08-22 19:40:37:187 1328 f4 Agent ** END ** Agent: Installing
> > updates [CallerId = MicrosoftUpdate]
> > 2008-08-22 19:40:37:187 1328 f4 Agent *************
> > 2008-08-22 19:40:37:187 1328 f4 Agent WARNING: WU client failed installing
> > updates with error 0x80004002
> > 2008-08-22 19:40:37:328 3000 f30 COMAPI >>-- RESUMED -- COMAPI: Install
> > [ClientId = MicrosoftUpdate]
> > 2008-08-22 19:40:37:343 3000 f30 COMAPI - Install call failed
> > 2008-08-22 19:40:37:343 3000 f30 COMAPI - Reboot required = No
> > 2008-08-22 19:40:37:343 3000 f30 COMAPI - WARNING: Exit code = 0x80240FFF;
> > Call error code = 0x80004002
> > 2008-08-22 19:40:37:343 3000 f30 COMAPI ---------
> > 2008-08-22 19:40:37:343 3000 f30 COMAPI -- END -- COMAPI: Install
> > [ClientId = MicrosoftUpdate]
> > 2008-08-22 19:40:37:343 3000 f30 COMAPI -------------
> > 2008-08-22 19:40:38:093 3000 760 COMAPI WARNING: Operation failed due to
> > earlier error, hr=80004002
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Go to Start > Run > type in or copy&paste the below into the Open: line
> >>and then click OK or press Enter
> >>
> >>%windir%\windowsupdate.log
> >>
> >>Scroll all the way to the bottom of the now open WindowsUpdate.log.
> >>Copy and paste the last 50 or so lines of the log into your reply, please.
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>
> >>henriJ wrote:
> >>
> >>
> >>>On a W2K-Pro SP4 machine - logged in as administrator - when I try to
> >>>make Windows Update work, Windows Update appears to scan my machine
> >>>correctly and seems to download the necessary updates. All of the
> >>>updates then fail to install.
> >>>
> >>>I can print a list of all of the updates that I seem to have downloaded
> >>>but don't know what else to look for and don't know what needs to be
> >>>fixed (some security setting ?) so the updates will install.
> >>>
> >>>Any and all suggestions and help will be most welcome.
> >>
>