Re Microsoft Tech Svc:
My WinUpdate was broken from Jan until 15 Oct and thesolution was fromMS
Tech Svc Mr Oliver Dong.
The only way I could get the security updates was by individual download and
install from the monthly MS Security Bulletin and until today even after
following Mr Dongs e-mail instructions to the letter I couldn't determine
if the fix worked as there were no updataes until today., when his
instructions proved out and now my Win Updates works perfectly,,at least at
the present.
Here are the MS instructions which fixed my problem:
HTH
oldad
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This error 0x80246008 can be caused by multiple factors. When the issue
occurs again, I suggest we perform the following steps to troubleshoot this
issue:
Step 1:
Install MSI 3.1 via the following link:
<http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en>
Please install Windows Installer 3.1, restart and try the updates again. If
possible, please disable all firewall or anti-virus applications first.
Step 2:
Go to Start -< Run, type in Services.msc and press Enter. Please check the
following services:
"Remote Procedure Call" (RPCSS) should be enabled, Automatic
"COM+ Event System" (EventSystem) should be enabled, Manual
"System Event Notification Service" (SENS) should be enabled, Automatic
"Volume Shadow Copy" (VSS) should be enabled, Manual
"Microsoft Software Shadow Copy Provider" (SWPRV) should be enabled, manual.
Step 3:
Go to Start -> Run, type in Reghedit and press Enter. Navigate to:
HKEY_Local_Machine\Software\Microsoft\WindowsNT\Cu rrentVersion\SvcHost
In the right pane, double-click to open the netsvcs key. Under Value Data,
add BITS to the list of services. Click OK. Exit the registry. Restart the
system and check out Windows update again. If still fails, proceed to Step 4:
Step 4:
Click Start. Choose Run. In the Run box, type regsvr32 qmgr.dll. Click OK.
Click Start. Choose Run. In the Run box, type regsvr32 qmgrprxy.dll. Click OK.
Step 5:
Go to command prompt (Start -> Run -> type in CMD and click OK), run the
following command
Reg add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BITS\Parameters
/v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll
(All one line. Since this command is complex, please copy it and right click
on the Command Prompt window -> Paste, then Enter.)
Then please restart the PC and retry Windows Update
If the above command does not work, please try the following again:
Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestor e\FilesNotToBackup
Restart the PC and retry Windows Update. If still no success, go to Step 6:
Step 6:
Go to C:\Documents and Settings\All Users\Application Data\Microsoft\Network
(Note: Application Data is a hidden folder, so ensure you go to My Computer
-> Tools -> Folder options -> View, check Show hidden files/folders)
Delete the Downloader folder.
Please take your time performing the above steps and inform me of the
results at your earliest convenience. I look forward to your reply.
Best Regards,
Oliver Dong
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