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Windows Update Freeze IE6

 
 
pooge
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Posts: n/a

 
      04-09-2007
I'm having trouble with consistant access to Windows Update page. When I go
to it, it often freezes IE6. It becomes non-responsive, and has to close. I
have replaced Windows Update file and Windows Installer 3.1, and performed
the following:

REGSVR32 C:\WINDOWS\system32\wuapi.dll
REGSVR32 C:\WINDOWS\system32\wuaueng.dll
REGSVR32 C:\WINDOWS\system32\atl.dll
REGSVR32 C:\WINDOWS\system32\wucltui.dll
REGSVR32 C:\WINDOWS\system32\wups.dll

All seem to work at times, especially upon reboot. But after I successfully
get the Update page to get to the Express/Custom button page, I often cannot
get back and do it again in the same IE session. I have to reboot, etc. Does
anyone know what is happening, or how to correct this?
 
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pooge
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      04-10-2007


"pooge" wrote:

> I'm having trouble with consistant access to Windows Update page. When I go
> to it, it often freezes IE6. It becomes non-responsive, and has to close. I
> have replaced Windows Update file and Windows Installer 3.1, and performed
> the following:
>
> REGSVR32 C:\WINDOWS\system32\wuapi.dll
> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
> REGSVR32 C:\WINDOWS\system32\atl.dll
> REGSVR32 C:\WINDOWS\system32\wucltui.dll
> REGSVR32 C:\WINDOWS\system32\wups.dll
>
> All seem to work at times, especially upon reboot. But after I successfully
> get the Update page to get to the Express/Custom button page, I often cannot
> get back and do it again in the same IE session. I have to reboot, etc. Does
> anyone know what is happening, or how to correct this?

 
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pooge
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Posts: n/a

 
      04-10-2007
The pattern has now gotten a little more clear. Everytime I reboot, the
Microsoft Update page works the first time. But if I leave the page and surf
elsewhere and come back to the Update page, there is a high likelyhood that
the page will freeze. It doen't always happen, but I'm having pretty good
luck in getting it to work after rebooting. Don't know why it stops working
after going to other pages, though. Maybe MS is trying to force me to use IE7.

"pooge" wrote:

> I'm having trouble with consistant access to Windows Update page. When I go
> to it, it often freezes IE6. It becomes non-responsive, and has to close. I
> have replaced Windows Update file and Windows Installer 3.1, and performed
> the following:
>
> REGSVR32 C:\WINDOWS\system32\wuapi.dll
> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
> REGSVR32 C:\WINDOWS\system32\atl.dll
> REGSVR32 C:\WINDOWS\system32\wucltui.dll
> REGSVR32 C:\WINDOWS\system32\wups.dll
>
> All seem to work at times, especially upon reboot. But after I successfully
> get the Update page to get to the Express/Custom button page, I often cannot
> get back and do it again in the same IE session. I have to reboot, etc. Does
> anyone know what is happening, or how to correct this?

 
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Robert Aldwinckle
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      04-11-2007
(cross-post added to XP Networking, IE6 Browser)
"pooge" <> wrote in message
news:E786A6D4-0334-48D1-A3EE-...
> The pattern has now gotten a little more clear. Everytime I reboot, the
> Microsoft Update page works the first time. But if I leave the page and surf
> elsewhere and come back to the Update page, there is a high likelyhood that
> the page will freeze. It doen't always happen, but I'm having pretty good
> luck in getting it to work after rebooting. Don't know why it stops working
> after going to other pages, though. Maybe MS is trying to force me to use IE7.



Looks more like a misbehaving proxy to me. Are you using a proxy?
Sometimes MS sites don't seem to work well through a proxy, such as Fiddler.
But when you bypass the proxy they work fine. BTW other users have shown
that an Avast option creates similar problems.

<repost>
Try getting a better representation of your hang state
using some cmd window commands:

netstat -ano | sort /+32
and
tasklist

If you don't have tasklist you could use Task Manager's Processes tab
to annotate the netstat output with the names of the tasks which correspond
with the PID listed with each connection (the last column of each line).
Another way of getting this information would be to use the -b switch on
netstat but then then you wouldn't be able to sort the output and the report
would be much bigger than necessary--provided a supplementary list of tasks
was available.

The sort orders the active connections by remote address.
Ideally l'd like to do that within PID but it appears that the sort command does
not support the idea of a multi-field sort! Even worse, when I pipe the results
of one sort into another sort the first sort's ordering is not preserved! ; |
E.g. this command pipeline might have done what I want but doesn't:

netstat -ano | sort /+32 | sort /+70

(Since it seems almost random you might be lucky and get a better listing
with that command pipeline anyway. <w>)
</repost>

BTW I suspect that your symptom has less to do with either WU or IE6
and more to do with your connectivity. Cross-posting to XP Networking
for convenience. I don't think that you should have to resort to a reboot
just to resolve the hang, whatever it is. E.g. if you are using a dial-up link
simply hanging up should close any active connections. Etc.


HTH

Robert Aldwinckle
---


>
> "pooge" wrote:
>
>> I'm having trouble with consistant access to Windows Update page. When I go
>> to it, it often freezes IE6. It becomes non-responsive, and has to close. I
>> have replaced Windows Update file and Windows Installer 3.1, and performed
>> the following:
>>
>> REGSVR32 C:\WINDOWS\system32\wuapi.dll
>> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
>> REGSVR32 C:\WINDOWS\system32\atl.dll
>> REGSVR32 C:\WINDOWS\system32\wucltui.dll
>> REGSVR32 C:\WINDOWS\system32\wups.dll
>>
>> All seem to work at times, especially upon reboot. But after I successfully
>> get the Update page to get to the Express/Custom button page, I often cannot
>> get back and do it again in the same IE session. I have to reboot, etc. Does
>> anyone know what is happening, or how to correct this?



 
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pooge
Guest
Posts: n/a

 
      04-11-2007
Don't have a proxy.
I have Outlook 2003. Tried the hotfix resolution.
Also changed to Windows Update from Microsoft update.
Every change seems to work at first, but then stops at repeated visits.
I noticed that the Axtive X warning no longer appears at the Update site,
and I don't have it in my Trusted sites.


"Robert Aldwinckle" wrote:

> (cross-post added to XP Networking, IE6 Browser)
> "pooge" <> wrote in message
> news:E786A6D4-0334-48D1-A3EE-...
> > The pattern has now gotten a little more clear. Everytime I reboot, the
> > Microsoft Update page works the first time. But if I leave the page and surf
> > elsewhere and come back to the Update page, there is a high likelyhood that
> > the page will freeze. It doen't always happen, but I'm having pretty good
> > luck in getting it to work after rebooting. Don't know why it stops working
> > after going to other pages, though. Maybe MS is trying to force me to use IE7.

>
>
> Looks more like a misbehaving proxy to me. Are you using a proxy?
> Sometimes MS sites don't seem to work well through a proxy, such as Fiddler.
> But when you bypass the proxy they work fine. BTW other users have shown
> that an Avast option creates similar problems.
>
> <repost>
> Try getting a better representation of your hang state
> using some cmd window commands:
>
> netstat -ano | sort /+32
> and
> tasklist
>
> If you don't have tasklist you could use Task Manager's Processes tab
> to annotate the netstat output with the names of the tasks which correspond
> with the PID listed with each connection (the last column of each line).
> Another way of getting this information would be to use the -b switch on
> netstat but then then you wouldn't be able to sort the output and the report
> would be much bigger than necessary--provided a supplementary list of tasks
> was available.
>
> The sort orders the active connections by remote address.
> Ideally l'd like to do that within PID but it appears that the sort command does
> not support the idea of a multi-field sort! Even worse, when I pipe the results
> of one sort into another sort the first sort's ordering is not preserved! ; |
> E.g. this command pipeline might have done what I want but doesn't:
>
> netstat -ano | sort /+32 | sort /+70
>
> (Since it seems almost random you might be lucky and get a better listing
> with that command pipeline anyway. <w>)
> </repost>
>
> BTW I suspect that your symptom has less to do with either WU or IE6
> and more to do with your connectivity. Cross-posting to XP Networking
> for convenience. I don't think that you should have to resort to a reboot
> just to resolve the hang, whatever it is. E.g. if you are using a dial-up link
> simply hanging up should close any active connections. Etc.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
> >
> > "pooge" wrote:
> >
> >> I'm having trouble with consistant access to Windows Update page. When I go
> >> to it, it often freezes IE6. It becomes non-responsive, and has to close. I
> >> have replaced Windows Update file and Windows Installer 3.1, and performed
> >> the following:
> >>
> >> REGSVR32 C:\WINDOWS\system32\wuapi.dll
> >> REGSVR32 C:\WINDOWS\system32\wuaueng.dll
> >> REGSVR32 C:\WINDOWS\system32\atl.dll
> >> REGSVR32 C:\WINDOWS\system32\wucltui.dll
> >> REGSVR32 C:\WINDOWS\system32\wups.dll
> >>
> >> All seem to work at times, especially upon reboot. But after I successfully
> >> get the Update page to get to the Express/Custom button page, I often cannot
> >> get back and do it again in the same IE session. I have to reboot, etc. Does
> >> anyone know what is happening, or how to correct this?

>
>
>

 
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