Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v2.0.2
(
http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Antonio Mendoza wrote:
> Hello:
> I have an Acer aspire with Windows Vista Home Edition.
>
> 1. The problem began when I noticed that Internet Explorer was redirecting
> other pages. I tried to update my windows and I received Code 80244019
> error.
> 2. For that reason, I decided to reinstall my computer from my RECOVERY
> CDs.
> The problem was always the same.
> 3. When I decided install my MSN Live in order to chat with my mates if
> they
> have similar problem, I realized that I cannot download windows Live
> neither
> any update from Microsoft web site. All the time, I was downloading other
> software, programs, and PDFs from internet and updating my McAfee
> Antivirus
> too.
> 4. Then, I reinstalled my operating system from my FACTORY DEFAULTS CDs
> that
> I built when I bought my computer. The problem is the same.
> 5. Now, I cannot Update my Windows, IE is redirecting my search to other
> pages randomly, I cannot download any patch fromo Windows web site, and I
> cannot download Windows Live.
>
> Of course I reviewed settings of my conexion, firewall, proxy,
> antiviruses,
> etc. I didn't find any problem.
>
> Please, help me!
>
> Antonio