windows update gives me an error message when i try to use it

it gives me an error message that is error 0x80072efd
and i tryied all the fixes on the windows web site none
of them worked what did i do wrong or how can i fix the
problem the last thing i got from update was sp2 please
help if you can

Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

When accessing the Windows Update site, you receive the 0x80072EFD error.
http://v5.windowsupdate.microsoft.co...cleid=16&ln=en



http://support.microsoft.com/?kbid=836941
You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
use Windows Update
When you try to use the Microsoft Windows Update Web site, you may receive one of the
following error messages:
Error 0x80072EE2
Error 0x80072EFD
Initialization Error 0x80072F76
Error IUCTL Failed to download iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4\temp
(Error 0x80072F76)

See also:
When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en

If you have Norton Internet Security or something similar installed (e.g. some 3rd
party firewall as mentioned in the article above), you might need to reconfigure or
disable it.

Here is more about this issue:
http://groups.google.com/groups?thre...TNGP12.phx.gbl
and
http://groups.google.com/groups?selm...1-gui.ntli.net
This is how I set Norton firewall so I can download updates and keep the firewall
on--

also another user's solution: "GK" wrote:

Here is how I was able to work around the problem.
Using command prompt
1. proxycfg -d (to clear proxy cache)
2. net stop wuauserv (to stop Automatic updates service)

Using Windows Explorer
3. Delete all files and folders in
C:\WINDOWS\SoftwareDistribution (your windows folder may vary)

Again using command prompt
4. net start wuauserv (to start Automatic updates service)

Try now going back to Windows Update web page.

It worked for me. YMMV

GK



"pete" <> wrote in message
news:2e2501c4ab43$a4c46770$...
> it gives me an error message that is error 0x80072efd
> and i tryied all the fixes on the windows web site none
> of them worked what did i do wrong or how can i fix the
> problem the last thing i got from update was sp2 please
> help if you can

"Hi,
I had the same problem with windows updates and tried all the remedies
posted on umpteen replies and none worked.
I then found while scouring the net this piece of information of which -
BINGO - it worked! (not sure if its in the forum anywhere but here it is
anyway)"

Re-register the WU components:
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type "regsvr32 wuapi.dll" (without the quotation marks), and then click
OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message,
click OK.
If this does not resolve the problem, repeat inputting the following
commands and click OK after each command.
regsvr32 wuaueng.dll
regsvr32 wuaueng.dll
regsvr32 wuauserv.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 iuengine.dll

"A couple of these regsvr32's did not register but I ignored them and as I
stated it still corrected the problem.
I sincerely hope it helps anyone who is going nuts trying to sort the
problem out!"

Regards
Gaz

----------------


"Taurarian" wrote:

> Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
> Translation: Cannot connect to the Internet server
>
> When accessing the Windows Update site, you receive the 0x80072EFD error.
> http://v5.windowsupdate.microsoft.co...cleid=16&ln=en
>
>
>
> http://support.microsoft.com/?kbid=836941
> You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
> use Windows Update
> When you try to use the Microsoft Windows Update Web site, you may receive one of the
> following error messages:
> Error 0x80072EE2
> Error 0x80072EFD
> Initialization Error 0x80072F76
> Error IUCTL Failed to download iuident.cab from
> http://windowsupdate.microsoft.com/v4/ to C:\Program Files\WindowsUpdate\V4\temp
> (Error 0x80072F76)
>
> See also:
> When searching for available updates on the Windows Update site, you
> receive the 0x8024402C, 0x80240030 or 0x8024502d error.
> http://v5.windowsupdate.microsoft.co...cleid=26&ln=en
>
> If you have Norton Internet Security or something similar installed (e.g. some 3rd
> party firewall as mentioned in the article above), you might need to reconfigure or
> disable it.
>
> Here is more about this issue:
> http://groups.google.com/groups?thre...TNGP12.phx.gbl
> and
> http://groups.google.com/groups?selm...1-gui.ntli.net
> This is how I set Norton firewall so I can download updates and keep the firewall
> on--
>
> also another user's solution: "GK" wrote:
>
> Here is how I was able to work around the problem.
> Using command prompt
> 1. proxycfg -d (to clear proxy cache)
> 2. net stop wuauserv (to stop Automatic updates service)
>
> Using Windows Explorer
> 3. Delete all files and folders in
> C:\WINDOWS\SoftwareDistribution (your windows folder may vary)
>
> Again using command prompt
> 4. net start wuauserv (to start Automatic updates service)
>
> Try now going back to Windows Update web page.
>
> It worked for me. YMMV
>
> GK
>
>
>
> "pete" <> wrote in message
> news:2e2501c4ab43$a4c46770$...
> > it gives me an error message that is error 0x80072efd
> > and i tryied all the fixes on the windows web site none
> > of them worked what did i do wrong or how can i fix the
> > problem the last thing i got from update was sp2 please
> > help if you can
>
>