Windows update hangs and gives error 0xC800021F

I've got W2K V5.00.2195 SP4, IE 6.0.2800.1106 SP1, and since upgrading WU to
V6, it hangs with error code 0xC800021F.
Below a piece of my windows update log. Can anyone give a hint ?

Thanks !

2005-08-11 11:38:48 1156 4e8 DtaStor FATAL: Failed to initialize datastore,
error = 0xC800021F
2005-08-11 11:38:48 1156 4e8 Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0xc800021f
2005-08-11 11:38:48 1336 384 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2005-08-11 11:38:48 1336 384 Misc = Process: C:\WINNT\Explorer.EXE
2005-08-11 11:38:48 1336 384 Misc = Module: C:\WINNT\system32\wuapi.dll
2005-08-11 11:38:48 1336 384 COMAPI WARNING: ISusInternal::EnumerateService
failed, hr=C800021F
2005-08-11 11:38:56 1156 4e8 DtaStor FATAL: Failed to initialize datastore,
error = 0xC800021F
2005-08-11 11:38:56 1156 4e8 Agent WARNING: WU client fails
CClientCallRecorder::EnumerateService with error 0xc800021f
2005-08-11 11:38:56 1336 384 COMAPI WARNING: ISusInternal::EnumerateService
failed, hr=C800021F
2005-08-11 11:39:08 1336 384 Misc =========== Logging initialized (build:
5.8.0.2469, tz: +0200) ===========
2005-08-11 11:39:08 1336 384 Misc = Process: C:\WINNT\Explorer.EXE
2005-08-11 11:39:08 1336 384 Misc = Module: C:\WINNT\System32\wuweb.dll
2005-08-11 11:39:08 1336 384 Setup *********** Setup: Checking whether
self-update is required ***********
2005-08-11 11:39:08 1336 384 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\cdm.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\iuengine.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wuapi.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wuauclt.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wuauclt1.exe: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wuaucpl.cpl: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wuaueng.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wuaueng1.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wucltui.dll: target version = 5.8.0.2469, required version
= 5.8.0.2469
2005-08-11 11:39:09 1336 384 Setup Update NOT required for
C:\WINNT\system32\wups.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-11 11:39:10 1336 384 Setup Update NOT required for
C:\WINNT\system32\wups2.dll: target version = 5.8.0.2469, required version =
5.8.0.2469
2005-08-11 11:39:10 1336 384 Setup * IsUpdateRequired = No

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Pat wrote:
> I've got W2K V5.00.2195 SP4, IE 6.0.2800.1106 SP1, and since upgrading WU to
> V6, it hangs with error code 0xC800021F.
> Below a piece of my windows update log. Can anyone give a hint ?
>

download and clicking twice on this cmd file.


http://www.fermu.com/component/optio...older/lang,es/

or type this at the command prompt,

regsvr32 MSXML3.dll /s
net stop wuauserv
cd /d %windir%\SoftwareDistribution
rd /s /q DataStore
net start wuauserv
exit

- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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Greetings Fermu,

Thank you for your post.

I had the same issue and your suggestion resolved the issue!

I followed your instructions:

regsvr32 MSXML3.dll /s
net stop wuauserv
cd /d %windir%\SoftwareDistribution
rd /s /q DataStore
net start wuauserv
exit
and I was able to download the updates again!
Thanks again!

You saved me from a fresh Start!!!!

Happy thoughts,

Claude



"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Pat wrote:
> > I've got W2K V5.00.2195 SP4, IE 6.0.2800.1106 SP1, and since upgrading WU to
> > V6, it hangs with error code 0xC800021F.
> > Below a piece of my windows update log. Can anyone give a hint ?
> >
>
> download and clicking twice on this cmd file.
>
>
> http://www.fermu.com/component/optio...older/lang,es/
>
> or type this at the command prompt,
>
> regsvr32 MSXML3.dll /s
> net stop wuauserv
> cd /d %windir%\SoftwareDistribution
> rd /s /q DataStore
> net start wuauserv
> exit
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> iD8DBQFC+yT3TOjWl8puOQ4RAuFVAJ9/TFwdh9uw2NwPK7S4JQPGs1LkMwCgkwye
> H9AtbqRyzUxxvkCdhUW5ZXI=
> =SGRY
> -----END PGP SIGNATURE-----
>

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Klodmoro wrote:
> You saved me from a fresh Start!!!!

Happy to help, thanks for the feedback :-)
- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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THANK YOU, FERMU!!! You fixed my stuff!! I have been trying on my own, to no
avail, for DAYS!! and with no help from microsoft. THANK YOU!! Thank you!!!

"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Pat wrote:
> > I've got W2K V5.00.2195 SP4, IE 6.0.2800.1106 SP1, and since upgrading WU to
> > V6, it hangs with error code 0xC800021F.
> > Below a piece of my windows update log. Can anyone give a hint ?
> >
>
> download and clicking twice on this cmd file.
>
>
> http://www.fermu.com/component/optio...older/lang,es/
>
> or type this at the command prompt,
>
> regsvr32 MSXML3.dll /s
> net stop wuauserv
> cd /d %windir%\SoftwareDistribution
> rd /s /q DataStore
> net start wuauserv
> exit
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> H9AtbqRyzUxxvkCdhUW5ZXI=
> =SGRY
> -----END PGP SIGNATURE-----
>

Worked for me too - THANKS!

Anders

> > download and clicking twice on this cmd file.
> >
> >
> > http://www.fermu.com/component/optio...older/lang,es/
> >
> > or type this at the command prompt,
> >
> > regsvr32 MSXML3.dll /s
> > net stop wuauserv
> > cd /d %windir%\SoftwareDistribution
> > rd /s /q DataStore
> > net start wuauserv
> > exit
> >
> > - --
> > Saludos
> > Fernando M. / Registered Linux User #367696
> > Fermu's Website - http://www.fermu.com

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Anders wrote:
> Worked for me too - THANKS!

Thank you for the feedback :-)
- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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You're very wellcome :-)

jon wrote:
> THANK YOU, FERMU!!! You fixed my stuff!! I have been trying on my own, to no
> avail, for DAYS!! and with no help from microsoft. THANK YOU!! Thank you!!!

- --
Saludos
Fernando M. / Registered Linux User #367696
Fermu's Website - http://www.fermu.com
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Thank you !!!
Dano..

"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> You're very wellcome :-)
>
> jon wrote:
> > THANK YOU, FERMU!!! You fixed my stuff!! I have been trying on my own, to no
> > avail, for DAYS!! and with no help from microsoft. THANK YOU!! Thank you!!!
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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>

Fermu

You are awesome. I have been working on this problem for several hours,
and, of course,
M$ has not clue what THEIR errors reference so they were NO help.

You obviously understand M$ very well and I appreciate your time and effort
on this fix. =)

MrWright

"fermu" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Pat wrote:
> > I've got W2K V5.00.2195 SP4, IE 6.0.2800.1106 SP1, and since upgrading WU to
> > V6, it hangs with error code 0xC800021F.
> > Below a piece of my windows update log. Can anyone give a hint ?
> >
>
> download and clicking twice on this cmd file.
>
>
> http://www.fermu.com/component/optio...older/lang,es/
>
> or type this at the command prompt,
>
> regsvr32 MSXML3.dll /s
> net stop wuauserv
> cd /d %windir%\SoftwareDistribution
> rd /s /q DataStore
> net start wuauserv
> exit
>
> - --
> Saludos
> Fernando M. / Registered Linux User #367696
> Fermu's Website - http://www.fermu.com
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> =SGRY
> -----END PGP SIGNATURE-----