Windows update hangs on registering files

I am having a problem getting the security updates from Microsoft. I am
running W2k SP 4. I click start - windows update and click on the express
button. I get this error message:



Red X - Files required to use windows update are no longer registered or
installed on your computer.



I select register or install the files for me now and click continue.



Downloading and install the latest updating software screen comes up and it
starts to register. When it gets to 100% it just hangs there. Here's my
windows update log file:



2009-01-08 13:30:24:842 1196 428 Setup
** START ** Setup: Installing client binaries

2009-01-08 13:30:24:842 1196 428 Setup
*********

2009-01-08 13:30:24:842 1196 428 Setup
* Download directory: C:\WINNT\SoftwareDistribution\WebSetup

2009-01-08 13:30:24:842 1196 428 Setup
* Stop and start service: Yes

2009-01-08 13:30:24:842 1196 428 Setup
Starting registry operations for section cdm

2009-01-08 13:30:24:858 1196 428 Setup
Completed registration operations for section cdm: status 0

2009-01-08 13:30:24:858 1196 428 Setup
Starting registry operations for section wuapi

2009-01-08 13:30:24:858 1196 428 Misc
Registering binary: C:\WINNT\System32\regsvr32.exe /s
"C:\WINNT\System32\wuapi.dll"

2009-01-08 13:30:26:014 1196 428 Setup
Completed registration operations for section wuapi: status 0

2009-01-08 13:30:26:014 1196 428 Setup
Starting registry operations for section wuauclt

2009-01-08 13:30:26:014 1196 428 Setup
Completed registration operations for section wuauclt: status 0

2009-01-08 13:30:26:014 1196 428 Setup
Starting registry operations for section wuaucpl

2009-01-08 13:30:26:014 1196 428 Setup
Completed registration operations for section wuaucpl: status 0

2009-01-08 13:30:26:014 1196 428 Setup
Starting registry operations for section wuaueng_WebSetup

2009-01-08 13:30:26:077 1196 428 Misc
Registering binary: C:\WINNT\System32\regsvr32.exe /s
"C:\WINNT\System32\wuaueng.dll"

2009-01-08 13:30:26:624 1196 428 Setup
Completed registration operations for section wuaueng_WebSetup: status 0

2009-01-08 13:30:26:624 1196 428 Setup
Starting registry operations for section wuauserv_WebSetup

2009-01-08 13:30:26:624 1196 428 Setup
Completed registration operations for section wuauserv_WebSetup: status 0

2009-01-08 13:30:26:639 1196 428 Setup
Starting registry operations for section wucltui

2009-01-08 13:30:26:639 1196 428 Misc
Registering binary: C:\WINNT\System32\regsvr32.exe /s
"C:\WINNT\System32\wucltui.dll"

2009-01-08 13:30:26:671 1196 428 Setup
Completed registration operations for section wucltui: status 0

2009-01-08 13:30:26:671 1196 428 Setup
Starting registry operations for section wups

2009-01-08 13:30:26:671 1196 428 Misc
Registering binary: C:\WINNT\System32\regsvr32.exe /s
"C:\WINNT\System32\wups.dll"

2009-01-08 13:30:26:843 1196 428 Setup
Completed registration operations for section wups: status 0

2009-01-08 13:30:26:843 1196 428 Setup
Starting registry operations for section wups2

2009-01-08 13:30:26:843 1196 428 Misc
Registering binary: C:\WINNT\System32\regsvr32.exe /s
"C:\WINNT\System32\wups2.dll"

2009-01-08 13:30:26:968 1196 428 Setup
Completed registration operations for section wups2: status 0

2009-01-08 13:30:26:968 1196 428 Setup
Starting registry operations for section msxml3r

2009-01-08 13:30:26:968 1196 428 Setup
Completed registration operations for section msxml3r: status 0

2009-01-08 13:30:26:968 1196 428 Setup
Starting registry operations for section msxml3

2009-01-08 13:30:26:968 1196 428 Setup
Completed registration operations for section msxml3: status 0

2009-01-08 13:30:26:983 1196 428 Setup
Processing registry operations completed. Deleting backup files.

2009-01-08 13:30:27:014 1012 5c4 Misc
=========== Logging initialized (build: 7.2.6001.788, tz: -0500)
===========

2009-01-08 13:30:27:014 1012 5c4 Misc
= Process: C:\WINNT\system32\svchost.exe

2009-01-08 13:30:27:014 1012 5c4 Misc
= Module: C:\WINNT\System32\wuaueng.dll

2009-01-08 13:30:27:014 1012 5c4 Service
*************

2009-01-08 13:30:27:014 1012 5c4 Service
** START ** Service: Service startup

2009-01-08 13:30:27:014 1012 5c4 Service
*********

2009-01-08 13:30:27:014 1012 5c4 Misc
WARNING: fail to delay load dll ADVAPI32.dll with error 0xc06d007f

2009-01-08 13:30:27:014 1012 5c4 Service
FATAL: Failed to delay load OS specific dlls: 0xc06d007f

2009-01-08 13:30:27:014 1012 5c4 Service
*********

2009-01-08 13:30:27:014 1012 5c4 Service
** END ** Service: Service exit [Exit code = 0xc06d007f]

2009-01-08 13:30:27:014 1012 5c4 Service
*************

2009-01-08 13:30:56:985 1196 428 Setup
FATAL: Warning: Failed to restart wuauserv service: 0x8007041d

2009-01-08 13:30:56:985 1196 428 Setup
* WARNING: Exit code = 0x8007041D

2009-01-08 13:30:56:985 1196 428 Setup
*********

2009-01-08 13:30:56:985 1196 428 Setup
** END ** Setup: Installing client binaries

2009-01-08 13:30:56:985 1196 428 Setup
*************

2009-01-08 13:30:56:985 1196 428 Setup
FATAL: InstallUpdatedBinaries failed with error 0x8007041d

2009-01-08 13:30:56:985 1196 428 WUWeb
FATAL: InstallUpdatedBinaries failed with error:0x8007041d

2009-01-08 13:30:56:985 1196 428 WUWeb
FATAL: UpdateClientWorker failed: error 0x8007041d



I right click my computer and go manage. I click the + next to services and
I get this message: Error connecting to <computer name> the system cannot
find the path specified. Do you wish to continue to attempt to connect to it
in the future? I click yes. Then click services. Double click Automatic
Updates. Startup type is automatic. Service status is stopped. I click start
to start the service - Could not start the Automatic updates service on
local computer. Error 3228369023. I then go to a command prompt type in net
start wuauserv. I get this error message: A system error has occurred.
System error 127. The specified procedure could not be found.



I deleted the windows installer 3.1. rebooted then downloaded the windows
installer 3.1 and installed it. Rebooted then downloaded and installed BITS
2.0 and HTTP 5.1 as I have seen on the Internet. Went to windows update and
it still hangs on the registering 100%.



Can anyone please help me try to get this computer fixed



Thanks in advance.

Asked/Answered on 07 Jan-08:
http://groups.google.com/group/micro...d0983a1880661e

TIP: If you're going to compose messages in Word, only use ENTER to begin a
new paragraph. To begin a new line, use SHIFT+ENTER.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Patty & John Anderson wrote:
> I am having a problem getting the security updates from Microsoft. I am
> running W2k SP 4. I click start - windows update and click on the express
> button. I get this error message:
>
>
>
> Red X - Files required to use windows update are no longer registered or
> installed on your computer.
>
>
>
> I select register or install the files for me now and click continue.
>
>
>
> Downloading and install the latest updating software screen comes up and
> it
> starts to register. When it gets to 100% it just hangs there. Here's my
> windows update log file:
>
>
>
> 2009-01-08 13:30:24:842 1196 428 Setup
> ** START ** Setup: Installing client binaries
>
> 2009-01-08 13:30:24:842 1196 428 Setup
> *********
>
> 2009-01-08 13:30:24:842 1196 428 Setup
> * Download directory: C:\WINNT\SoftwareDistribution\WebSetup
>
> 2009-01-08 13:30:24:842 1196 428 Setup
> * Stop and start service: Yes
>
> 2009-01-08 13:30:24:842 1196 428 Setup
> Starting registry operations for section cdm
>
> 2009-01-08 13:30:24:858 1196 428 Setup
> Completed registration operations for section cdm: status 0
>
> 2009-01-08 13:30:24:858 1196 428 Setup
> Starting registry operations for section wuapi
>
> 2009-01-08 13:30:24:858 1196 428 Misc
> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> "C:\WINNT\System32\wuapi.dll"
>
> 2009-01-08 13:30:26:014 1196 428 Setup
> Completed registration operations for section wuapi: status 0
>
> 2009-01-08 13:30:26:014 1196 428 Setup
> Starting registry operations for section wuauclt
>
> 2009-01-08 13:30:26:014 1196 428 Setup
> Completed registration operations for section wuauclt: status 0
>
> 2009-01-08 13:30:26:014 1196 428 Setup
> Starting registry operations for section wuaucpl
>
> 2009-01-08 13:30:26:014 1196 428 Setup
> Completed registration operations for section wuaucpl: status 0
>
> 2009-01-08 13:30:26:014 1196 428 Setup
> Starting registry operations for section wuaueng_WebSetup
>
> 2009-01-08 13:30:26:077 1196 428 Misc
> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> "C:\WINNT\System32\wuaueng.dll"
>
> 2009-01-08 13:30:26:624 1196 428 Setup
> Completed registration operations for section wuaueng_WebSetup: status 0
>
> 2009-01-08 13:30:26:624 1196 428 Setup
> Starting registry operations for section wuauserv_WebSetup
>
> 2009-01-08 13:30:26:624 1196 428 Setup
> Completed registration operations for section wuauserv_WebSetup: status 0
>
> 2009-01-08 13:30:26:639 1196 428 Setup
> Starting registry operations for section wucltui
>
> 2009-01-08 13:30:26:639 1196 428 Misc
> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> "C:\WINNT\System32\wucltui.dll"
>
> 2009-01-08 13:30:26:671 1196 428 Setup
> Completed registration operations for section wucltui: status 0
>
> 2009-01-08 13:30:26:671 1196 428 Setup
> Starting registry operations for section wups
>
> 2009-01-08 13:30:26:671 1196 428 Misc
> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> "C:\WINNT\System32\wups.dll"
>
> 2009-01-08 13:30:26:843 1196 428 Setup
> Completed registration operations for section wups: status 0
>
> 2009-01-08 13:30:26:843 1196 428 Setup
> Starting registry operations for section wups2
>
> 2009-01-08 13:30:26:843 1196 428 Misc
> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> "C:\WINNT\System32\wups2.dll"
>
> 2009-01-08 13:30:26:968 1196 428 Setup
> Completed registration operations for section wups2: status 0
>
> 2009-01-08 13:30:26:968 1196 428 Setup
> Starting registry operations for section msxml3r
>
> 2009-01-08 13:30:26:968 1196 428 Setup
> Completed registration operations for section msxml3r: status 0
>
> 2009-01-08 13:30:26:968 1196 428 Setup
> Starting registry operations for section msxml3
>
> 2009-01-08 13:30:26:968 1196 428 Setup
> Completed registration operations for section msxml3: status 0
>
> 2009-01-08 13:30:26:983 1196 428 Setup
> Processing registry operations completed. Deleting backup files.
>
> 2009-01-08 13:30:27:014 1012 5c4 Misc
> =========== Logging initialized (build: 7.2.6001.788, tz: -0500)
> ===========
>
> 2009-01-08 13:30:27:014 1012 5c4 Misc
> = Process: C:\WINNT\system32\svchost.exe
>
> 2009-01-08 13:30:27:014 1012 5c4 Misc
> = Module: C:\WINNT\System32\wuaueng.dll
>
> 2009-01-08 13:30:27:014 1012 5c4
> Service
> *************
>
> 2009-01-08 13:30:27:014 1012 5c4
> Service
> ** START ** Service: Service startup
>
> 2009-01-08 13:30:27:014 1012 5c4
> Service
> *********
>
> 2009-01-08 13:30:27:014 1012 5c4 Misc
> WARNING: fail to delay load dll ADVAPI32.dll with error 0xc06d007f
>
> 2009-01-08 13:30:27:014 1012 5c4
> Service
> FATAL: Failed to delay load OS specific dlls: 0xc06d007f
>
> 2009-01-08 13:30:27:014 1012 5c4
> Service
> *********
>
> 2009-01-08 13:30:27:014 1012 5c4
> Service
> ** END ** Service: Service exit [Exit code = 0xc06d007f]
>
> 2009-01-08 13:30:27:014 1012 5c4
> Service
> *************
>
> 2009-01-08 13:30:56:985 1196 428 Setup
> FATAL: Warning: Failed to restart wuauserv service: 0x8007041d
>
> 2009-01-08 13:30:56:985 1196 428 Setup
> * WARNING: Exit code = 0x8007041D
>
> 2009-01-08 13:30:56:985 1196 428 Setup
> *********
>
> 2009-01-08 13:30:56:985 1196 428 Setup
> ** END ** Setup: Installing client binaries
>
> 2009-01-08 13:30:56:985 1196 428 Setup
> *************
>
> 2009-01-08 13:30:56:985 1196 428 Setup
> FATAL: InstallUpdatedBinaries failed with error 0x8007041d
>
> 2009-01-08 13:30:56:985 1196 428 WUWeb
> FATAL: InstallUpdatedBinaries failed with error:0x8007041d
>
> 2009-01-08 13:30:56:985 1196 428 WUWeb
> FATAL: UpdateClientWorker failed: error 0x8007041d
>
>
>
> I right click my computer and go manage. I click the + next to services
> and
> I get this message: Error connecting to <computer name> the system cannot
> find the path specified. Do you wish to continue to attempt to connect to
> it
> in the future? I click yes. Then click services. Double click Automatic
> Updates. Startup type is automatic. Service status is stopped. I click
> start
> to start the service - Could not start the Automatic updates service on
> local computer. Error 3228369023. I then go to a command prompt type in
> net
> start wuauserv. I get this error message: A system error has occurred.
> System error 127. The specified procedure could not be found.
>
>
>
> I deleted the windows installer 3.1. rebooted then downloaded the windows
> installer 3.1 and installed it. Rebooted then downloaded and installed
> BITS
> 2.0 and HTTP 5.1 as I have seen on the Internet. Went to windows update
> and
> it still hangs on the registering 100%.
>
>
>
> Can anyone please help me try to get this computer fixed
>
>
>
> Thanks in advance.

I downloaded, installed and scanned with MSRT - didn't find anything. Tried
to scan with onecare live but I just kept getting this error
message0x08402405 even in safe mode. So I didn't bother trying to figure
that out. I installed spybot and scanned only found cookies. tried
installing Adaware but got this message - The windows installer service
could not be accessed. This can happen if your running in safe mode or the
windows installer not correctly installed. I downloaded AVG Anti virus free
version and when I went to install told me I didn't have a compatible OS. I
needed at least W2K SP4 SR 1. So I downloaded this SR1 and installed it.
After computer restarted I tried Automatic updates and it work fine. Was
able to download all security updates. Still had the Windows installer error
message when I tried to install Adaware again. Need to fix that problem.

Thanks for your help. Problem solved.


"PA Bear [MS MVP]" <> wrote in message
news:%...
> Asked/Answered on 07 Jan-08:
> http://groups.google.com/group/micro...d0983a1880661e
>
> TIP: If you're going to compose messages in Word, only use ENTER to begin
> a new paragraph. To begin a new line, use SHIFT+ENTER.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Patty & John Anderson wrote:
>> I am having a problem getting the security updates from Microsoft. I am
>> running W2k SP 4. I click start - windows update and click on the express
>> button. I get this error message:
>>
>>
>>
>> Red X - Files required to use windows update are no longer registered or
>> installed on your computer.
>>
>>
>>
>> I select register or install the files for me now and click continue.
>>
>>
>>
>> Downloading and install the latest updating software screen comes up and
>> it
>> starts to register. When it gets to 100% it just hangs there. Here's my
>> windows update log file:
>>
>>
>>
>> 2009-01-08 13:30:24:842 1196 428 Setup
>> ** START ** Setup: Installing client binaries
>>
>> 2009-01-08 13:30:24:842 1196 428 Setup
>> *********
>>
>> 2009-01-08 13:30:24:842 1196 428 Setup
>> * Download directory: C:\WINNT\SoftwareDistribution\WebSetup
>>
>> 2009-01-08 13:30:24:842 1196 428 Setup
>> * Stop and start service: Yes
>>
>> 2009-01-08 13:30:24:842 1196 428 Setup
>> Starting registry operations for section cdm
>>
>> 2009-01-08 13:30:24:858 1196 428 Setup
>> Completed registration operations for section cdm: status 0
>>
>> 2009-01-08 13:30:24:858 1196 428 Setup
>> Starting registry operations for section wuapi
>>
>> 2009-01-08 13:30:24:858 1196 428 Misc
>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> "C:\WINNT\System32\wuapi.dll"
>>
>> 2009-01-08 13:30:26:014 1196 428 Setup
>> Completed registration operations for section wuapi: status 0
>>
>> 2009-01-08 13:30:26:014 1196 428 Setup
>> Starting registry operations for section wuauclt
>>
>> 2009-01-08 13:30:26:014 1196 428 Setup
>> Completed registration operations for section wuauclt: status 0
>>
>> 2009-01-08 13:30:26:014 1196 428 Setup
>> Starting registry operations for section wuaucpl
>>
>> 2009-01-08 13:30:26:014 1196 428 Setup
>> Completed registration operations for section wuaucpl: status 0
>>
>> 2009-01-08 13:30:26:014 1196 428 Setup
>> Starting registry operations for section wuaueng_WebSetup
>>
>> 2009-01-08 13:30:26:077 1196 428 Misc
>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> "C:\WINNT\System32\wuaueng.dll"
>>
>> 2009-01-08 13:30:26:624 1196 428 Setup
>> Completed registration operations for section wuaueng_WebSetup: status 0
>>
>> 2009-01-08 13:30:26:624 1196 428 Setup
>> Starting registry operations for section wuauserv_WebSetup
>>
>> 2009-01-08 13:30:26:624 1196 428 Setup
>> Completed registration operations for section wuauserv_WebSetup: status 0
>>
>> 2009-01-08 13:30:26:639 1196 428 Setup
>> Starting registry operations for section wucltui
>>
>> 2009-01-08 13:30:26:639 1196 428 Misc
>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> "C:\WINNT\System32\wucltui.dll"
>>
>> 2009-01-08 13:30:26:671 1196 428 Setup
>> Completed registration operations for section wucltui: status 0
>>
>> 2009-01-08 13:30:26:671 1196 428 Setup
>> Starting registry operations for section wups
>>
>> 2009-01-08 13:30:26:671 1196 428 Misc
>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> "C:\WINNT\System32\wups.dll"
>>
>> 2009-01-08 13:30:26:843 1196 428 Setup
>> Completed registration operations for section wups: status 0
>>
>> 2009-01-08 13:30:26:843 1196 428 Setup
>> Starting registry operations for section wups2
>>
>> 2009-01-08 13:30:26:843 1196 428 Misc
>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> "C:\WINNT\System32\wups2.dll"
>>
>> 2009-01-08 13:30:26:968 1196 428 Setup
>> Completed registration operations for section wups2: status 0
>>
>> 2009-01-08 13:30:26:968 1196 428 Setup
>> Starting registry operations for section msxml3r
>>
>> 2009-01-08 13:30:26:968 1196 428 Setup
>> Completed registration operations for section msxml3r: status 0
>>
>> 2009-01-08 13:30:26:968 1196 428 Setup
>> Starting registry operations for section msxml3
>>
>> 2009-01-08 13:30:26:968 1196 428 Setup
>> Completed registration operations for section msxml3: status 0
>>
>> 2009-01-08 13:30:26:983 1196 428 Setup
>> Processing registry operations completed. Deleting backup files.
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>> =========== Logging initialized (build: 7.2.6001.788, tz: -0500)
>> ===========
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>> = Process: C:\WINNT\system32\svchost.exe
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>> = Module: C:\WINNT\System32\wuaueng.dll
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Service
>> *************
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Service
>> ** START ** Service: Service startup
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Service
>> *********
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>> WARNING: fail to delay load dll ADVAPI32.dll with error 0xc06d007f
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Service
>> FATAL: Failed to delay load OS specific dlls: 0xc06d007f
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Service
>> *********
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Service
>> ** END ** Service: Service exit [Exit code = 0xc06d007f]
>>
>> 2009-01-08 13:30:27:014 1012 5c4 Service
>> *************
>>
>> 2009-01-08 13:30:56:985 1196 428 Setup
>> FATAL: Warning: Failed to restart wuauserv service: 0x8007041d
>>
>> 2009-01-08 13:30:56:985 1196 428 Setup
>> * WARNING: Exit code = 0x8007041D
>>
>> 2009-01-08 13:30:56:985 1196 428 Setup
>> *********
>>
>> 2009-01-08 13:30:56:985 1196 428 Setup
>> ** END ** Setup: Installing client binaries
>>
>> 2009-01-08 13:30:56:985 1196 428 Setup
>> *************
>>
>> 2009-01-08 13:30:56:985 1196 428 Setup
>> FATAL: InstallUpdatedBinaries failed with error 0x8007041d
>>
>> 2009-01-08 13:30:56:985 1196 428 WUWeb
>> FATAL: InstallUpdatedBinaries failed with error:0x8007041d
>>
>> 2009-01-08 13:30:56:985 1196 428 WUWeb
>> FATAL: UpdateClientWorker failed: error 0x8007041d
>>
>>
>>
>> I right click my computer and go manage. I click the + next to services
>> and
>> I get this message: Error connecting to <computer name> the system
>> cannot
>> find the path specified. Do you wish to continue to attempt to connect to
>> it
>> in the future? I click yes. Then click services. Double click Automatic
>> Updates. Startup type is automatic. Service status is stopped. I click
>> start
>> to start the service - Could not start the Automatic updates service on
>> local computer. Error 3228369023. I then go to a command prompt type in
>> net
>> start wuauserv. I get this error message: A system error has occurred.
>> System error 127. The specified procedure could not be found.
>>
>>
>>
>> I deleted the windows installer 3.1. rebooted then downloaded the windows
>> installer 3.1 and installed it. Rebooted then downloaded and installed
>> BITS
>> 2.0 and HTTP 5.1 as I have seen on the Internet. Went to windows update
>> and
>> it still hangs on the registering 100%.
>>
>>
>>
>> Can anyone please help me try to get this computer fixed
>>
>>
>>
>> Thanks in advance.
>

> ...I downloaded AVG Anti virus free
> version and when I went to install told me I didn't have a compatible OS.
> I
> needed at least W2K SP4 SR 1. So I downloaded this SR1 and installed it.
> After computer restarted I tried Automatic updates and it work fine.

And how many updates were offered? Did all of them install successfully?
Is Automatic Updates enabled now?

<QP>
Update Rollup 1 for Windows 2000 SP4 [originally released on June 28, 2005
and updated on September 13, 2005 to a v2 release] makes it easier for
customers to enhance and maintain the security and stability of their
Windows 2000-based computers.
</QP>
Source: http://support.microsoft.com/kb/891861

QED: Why wasn't Win2K SP4 SR1 installed 3 years ago?

QED: Why hadn't an anti-virus application been installed all along? [AVG
was not your best choice, even amongst free AVs, IMHO.]

Protect Your PC!
http://www.microsoft.com/athome/secu...r/default.mspx

> ...Still had the Windows installer error
> message when I tried to install Adaware again. Need to fix that problem.

I suspect there are /lots/ of problems that need fixing on that box: See
Step #3 in my original reply.
--
~Robear

Patty & John Anderson wrote:
> I downloaded, installed and scanned with MSRT - didn't find anything.
> Tried
> to scan with onecare live but I just kept getting this error
> message0x08402405 even in safe mode. So I didn't bother trying to figure
> that out. I installed spybot and scanned only found cookies. tried
> installing Adaware but got this message - The windows installer service
> could not be accessed. This can happen if your running in safe mode or the
> windows installer not correctly installed. I downloaded AVG Anti virus
> free
> version and when I went to install told me I didn't have a compatible OS.
> I
> needed at least W2K SP4 SR 1. So I downloaded this SR1 and installed it.
> After computer restarted I tried Automatic updates and it work fine. Was
> able to download all security updates. Still had the Windows installer
> error
> message when I tried to install Adaware again. Need to fix that problem.
>
> Thanks for your help. Problem solved.
>
>
> "PA Bear [MS MVP]" <> wrote in message
> news:%...
>> Asked/Answered on 07 Jan-08:
>> http://groups.google.com/group/micro...d0983a1880661e
>>
>> TIP: If you're going to compose messages in Word, only use ENTER to begin
>> a new paragraph. To begin a new line, use SHIFT+ENTER.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Patty & John Anderson wrote:
>>> I am having a problem getting the security updates from Microsoft. I am
>>> running W2k SP 4. I click start - windows update and click on the
>>> express
>>> button. I get this error message:
>>>
>>>
>>>
>>> Red X - Files required to use windows update are no longer registered or
>>> installed on your computer.
>>>
>>>
>>>
>>> I select register or install the files for me now and click continue.
>>>
>>>
>>>
>>> Downloading and install the latest updating software screen comes up and
>>> it
>>> starts to register. When it gets to 100% it just hangs there. Here's my
>>> windows update log file:
>>>
>>>
>>>
>>> 2009-01-08 13:30:24:842 1196 428
>>> Setup
>>> ** START ** Setup: Installing client binaries
>>>
>>> 2009-01-08 13:30:24:842 1196 428
>>> Setup
>>> *********
>>>
>>> 2009-01-08 13:30:24:842 1196 428
>>> Setup
>>> * Download directory: C:\WINNT\SoftwareDistribution\WebSetup
>>>
>>> 2009-01-08 13:30:24:842 1196 428
>>> Setup
>>> * Stop and start service: Yes
>>>
>>> 2009-01-08 13:30:24:842 1196 428
>>> Setup
>>> Starting registry operations for section cdm
>>>
>>> 2009-01-08 13:30:24:858 1196 428
>>> Setup
>>> Completed registration operations for section cdm: status 0
>>>
>>> 2009-01-08 13:30:24:858 1196 428
>>> Setup
>>> Starting registry operations for section wuapi
>>>
>>> 2009-01-08 13:30:24:858 1196 428 Misc
>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>> "C:\WINNT\System32\wuapi.dll"
>>>
>>> 2009-01-08 13:30:26:014 1196 428
>>> Setup
>>> Completed registration operations for section wuapi: status 0
>>>
>>> 2009-01-08 13:30:26:014 1196 428
>>> Setup
>>> Starting registry operations for section wuauclt
>>>
>>> 2009-01-08 13:30:26:014 1196 428
>>> Setup
>>> Completed registration operations for section wuauclt: status 0
>>>
>>> 2009-01-08 13:30:26:014 1196 428
>>> Setup
>>> Starting registry operations for section wuaucpl
>>>
>>> 2009-01-08 13:30:26:014 1196 428
>>> Setup
>>> Completed registration operations for section wuaucpl: status 0
>>>
>>> 2009-01-08 13:30:26:014 1196 428
>>> Setup
>>> Starting registry operations for section wuaueng_WebSetup
>>>
>>> 2009-01-08 13:30:26:077 1196 428 Misc
>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>> "C:\WINNT\System32\wuaueng.dll"
>>>
>>> 2009-01-08 13:30:26:624 1196 428
>>> Setup
>>> Completed registration operations for section wuaueng_WebSetup: status 0
>>>
>>> 2009-01-08 13:30:26:624 1196 428
>>> Setup
>>> Starting registry operations for section wuauserv_WebSetup
>>>
>>> 2009-01-08 13:30:26:624 1196 428
>>> Setup
>>> Completed registration operations for section wuauserv_WebSetup: status
>>> 0
>>>
>>> 2009-01-08 13:30:26:639 1196 428
>>> Setup
>>> Starting registry operations for section wucltui
>>>
>>> 2009-01-08 13:30:26:639 1196 428 Misc
>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>> "C:\WINNT\System32\wucltui.dll"
>>>
>>> 2009-01-08 13:30:26:671 1196 428
>>> Setup
>>> Completed registration operations for section wucltui: status 0
>>>
>>> 2009-01-08 13:30:26:671 1196 428
>>> Setup
>>> Starting registry operations for section wups
>>>
>>> 2009-01-08 13:30:26:671 1196 428 Misc
>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>> "C:\WINNT\System32\wups.dll"
>>>
>>> 2009-01-08 13:30:26:843 1196 428
>>> Setup
>>> Completed registration operations for section wups: status 0
>>>
>>> 2009-01-08 13:30:26:843 1196 428
>>> Setup
>>> Starting registry operations for section wups2
>>>
>>> 2009-01-08 13:30:26:843 1196 428 Misc
>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>> "C:\WINNT\System32\wups2.dll"
>>>
>>> 2009-01-08 13:30:26:968 1196 428
>>> Setup
>>> Completed registration operations for section wups2: status 0
>>>
>>> 2009-01-08 13:30:26:968 1196 428
>>> Setup
>>> Starting registry operations for section msxml3r
>>>
>>> 2009-01-08 13:30:26:968 1196 428
>>> Setup
>>> Completed registration operations for section msxml3r: status 0
>>>
>>> 2009-01-08 13:30:26:968 1196 428
>>> Setup
>>> Starting registry operations for section msxml3
>>>
>>> 2009-01-08 13:30:26:968 1196 428
>>> Setup
>>> Completed registration operations for section msxml3: status 0
>>>
>>> 2009-01-08 13:30:26:983 1196 428
>>> Setup
>>> Processing registry operations completed. Deleting backup files.
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>>> =========== Logging initialized (build: 7.2.6001.788, tz: -0500)
>>> ===========
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>>> = Process: C:\WINNT\system32\svchost.exe
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>>> = Module: C:\WINNT\System32\wuaueng.dll
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>> *************
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>> ** START ** Service: Service startup
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>> *********
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Misc
>>> WARNING: fail to delay load dll ADVAPI32.dll with error 0xc06d007f
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>> FATAL: Failed to delay load OS specific dlls: 0xc06d007f
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>> *********
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>> ** END ** Service: Service exit [Exit code = 0xc06d007f]
>>>
>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>> *************
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> Setup
>>> FATAL: Warning: Failed to restart wuauserv service: 0x8007041d
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> Setup
>>> * WARNING: Exit code = 0x8007041D
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> Setup
>>> *********
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> Setup
>>> ** END ** Setup: Installing client binaries
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> Setup
>>> *************
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> Setup
>>> FATAL: InstallUpdatedBinaries failed with error 0x8007041d
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> WUWeb
>>> FATAL: InstallUpdatedBinaries failed with error:0x8007041d
>>>
>>> 2009-01-08 13:30:56:985 1196 428
>>> WUWeb
>>> FATAL: UpdateClientWorker failed: error 0x8007041d
>>>
>>>
>>>
>>> I right click my computer and go manage. I click the + next to services
>>> and
>>> I get this message: Error connecting to <computer name> the system
>>> cannot
>>> find the path specified. Do you wish to continue to attempt to connect
>>> to
>>> it
>>> in the future? I click yes. Then click services. Double click Automatic
>>> Updates. Startup type is automatic. Service status is stopped. I click
>>> start
>>> to start the service - Could not start the Automatic updates service on
>>> local computer. Error 3228369023. I then go to a command prompt type in
>>> net
>>> start wuauserv. I get this error message: A system error has occurred.
>>> System error 127. The specified procedure could not be found.
>>>
>>>
>>>
>>> I deleted the windows installer 3.1. rebooted then downloaded the
>>> windows
>>> installer 3.1 and installed it. Rebooted then downloaded and installed
>>> BITS
>>> 2.0 and HTTP 5.1 as I have seen on the Internet. Went to windows update
>>> and
>>> it still hangs on the registering 100%.
>>>
>>>
>>>
>>> Can anyone please help me try to get this computer fixed
>>>
>>>
>>>
>>> Thanks in advance.

"PA Bear [MS MVP]" <> wrote in message
news:%...
>> ...I downloaded AVG Anti virus free
>> version and when I went to install told me I didn't have a compatible OS.
>> I
>> needed at least W2K SP4 SR 1. So I downloaded this SR1 and installed it.
>> After computer restarted I tried Automatic updates and it work fine.
>
> And how many updates were offered? Did all of them install successfully?
> Is Automatic Updates enabled now?

> 72 updates were offered and they installed successfully. Yes updates
> enabled

> <QP>
> Update Rollup 1 for Windows 2000 SP4 [originally released on June 28, 2005
> and updated on September 13, 2005 to a v2 release] makes it easier for
> customers to enhance and maintain the security and stability of their
> Windows 2000-based computers.
> </QP>
> Source: http://support.microsoft.com/kb/891861
>
> QED: Why wasn't Win2K SP4 SR1 installed 3 years ago? I thought all updates
> were installed. Had to replace hard drive 2 years ago becasue it failed so
> maybe I didn't update after that but thought I had.
>
> QED: Why hadn't an anti-virus application been installed all along? [AVG
> was not your best choice, even amongst free AVs, IMHO.] What would be your
> choice of free anti virus programs? cyber tech sites list Avg and/or
> avast!
>
> Protect Your PC!
> http://www.microsoft.com/athome/secu...r/default.mspx
>
>> ...Still had the Windows installer error
>> message when I tried to install Adaware again. Need to fix that problem.
>
> I suspect there are /lots/ of problems that need fixing on that box: See
> Step #3 in my original reply.
> --
> ~Robear
>
> Patty & John Anderson wrote:
>> I downloaded, installed and scanned with MSRT - didn't find anything.
>> Tried
>> to scan with onecare live but I just kept getting this error
>> message0x08402405 even in safe mode. So I didn't bother trying to figure
>> that out. I installed spybot and scanned only found cookies. tried
>> installing Adaware but got this message - The windows installer service
>> could not be accessed. This can happen if your running in safe mode or
>> the
>> windows installer not correctly installed. I downloaded AVG Anti virus
>> free
>> version and when I went to install told me I didn't have a compatible OS.
>> I
>> needed at least W2K SP4 SR 1. So I downloaded this SR1 and installed it.
>> After computer restarted I tried Automatic updates and it work fine. Was
>> able to download all security updates. Still had the Windows installer
>> error
>> message when I tried to install Adaware again. Need to fix that problem.
>>
>> Thanks for your help. Problem solved.
>>
>>
>> "PA Bear [MS MVP]" <> wrote in message
>> news:%...
>>> Asked/Answered on 07 Jan-08:
>>> http://groups.google.com/group/micro...d0983a1880661e
>>>
>>> TIP: If you're going to compose messages in Word, only use ENTER to
>>> begin
>>> a new paragraph. To begin a new line, use SHIFT+ENTER.
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>>>
>>>
>>> Patty & John Anderson wrote:
>>>> I am having a problem getting the security updates from Microsoft. I am
>>>> running W2k SP 4. I click start - windows update and click on the
>>>> express
>>>> button. I get this error message:
>>>>
>>>>
>>>>
>>>> Red X - Files required to use windows update are no longer registered
>>>> or
>>>> installed on your computer.
>>>>
>>>>
>>>>
>>>> I select register or install the files for me now and click continue.
>>>>
>>>>
>>>>
>>>> Downloading and install the latest updating software screen comes up
>>>> and
>>>> it
>>>> starts to register. When it gets to 100% it just hangs there. Here's my
>>>> windows update log file:
>>>>
>>>>
>>>>
>>>> 2009-01-08 13:30:24:842 1196 428 Setup
>>>> ** START ** Setup: Installing client binaries
>>>>
>>>> 2009-01-08 13:30:24:842 1196 428 Setup
>>>> *********
>>>>
>>>> 2009-01-08 13:30:24:842 1196 428 Setup
>>>> * Download directory: C:\WINNT\SoftwareDistribution\WebSetup
>>>>
>>>> 2009-01-08 13:30:24:842 1196 428 Setup
>>>> * Stop and start service: Yes
>>>>
>>>> 2009-01-08 13:30:24:842 1196 428 Setup
>>>> Starting registry operations for section cdm
>>>>
>>>> 2009-01-08 13:30:24:858 1196 428 Setup
>>>> Completed registration operations for section cdm: status 0
>>>>
>>>> 2009-01-08 13:30:24:858 1196 428 Setup
>>>> Starting registry operations for section wuapi
>>>>
>>>> 2009-01-08 13:30:24:858 1196 428
>>>> Misc
>>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>>> "C:\WINNT\System32\wuapi.dll"
>>>>
>>>> 2009-01-08 13:30:26:014 1196 428 Setup
>>>> Completed registration operations for section wuapi: status 0
>>>>
>>>> 2009-01-08 13:30:26:014 1196 428 Setup
>>>> Starting registry operations for section wuauclt
>>>>
>>>> 2009-01-08 13:30:26:014 1196 428 Setup
>>>> Completed registration operations for section wuauclt: status 0
>>>>
>>>> 2009-01-08 13:30:26:014 1196 428 Setup
>>>> Starting registry operations for section wuaucpl
>>>>
>>>> 2009-01-08 13:30:26:014 1196 428 Setup
>>>> Completed registration operations for section wuaucpl: status 0
>>>>
>>>> 2009-01-08 13:30:26:014 1196 428 Setup
>>>> Starting registry operations for section wuaueng_WebSetup
>>>>
>>>> 2009-01-08 13:30:26:077 1196 428
>>>> Misc
>>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>>> "C:\WINNT\System32\wuaueng.dll"
>>>>
>>>> 2009-01-08 13:30:26:624 1196 428 Setup
>>>> Completed registration operations for section wuaueng_WebSetup: status
>>>> 0
>>>>
>>>> 2009-01-08 13:30:26:624 1196 428 Setup
>>>> Starting registry operations for section wuauserv_WebSetup
>>>>
>>>> 2009-01-08 13:30:26:624 1196 428 Setup
>>>> Completed registration operations for section wuauserv_WebSetup: status
>>>> 0
>>>>
>>>> 2009-01-08 13:30:26:639 1196 428 Setup
>>>> Starting registry operations for section wucltui
>>>>
>>>> 2009-01-08 13:30:26:639 1196 428
>>>> Misc
>>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>>> "C:\WINNT\System32\wucltui.dll"
>>>>
>>>> 2009-01-08 13:30:26:671 1196 428 Setup
>>>> Completed registration operations for section wucltui: status 0
>>>>
>>>> 2009-01-08 13:30:26:671 1196 428 Setup
>>>> Starting registry operations for section wups
>>>>
>>>> 2009-01-08 13:30:26:671 1196 428
>>>> Misc
>>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>>> "C:\WINNT\System32\wups.dll"
>>>>
>>>> 2009-01-08 13:30:26:843 1196 428 Setup
>>>> Completed registration operations for section wups: status 0
>>>>
>>>> 2009-01-08 13:30:26:843 1196 428 Setup
>>>> Starting registry operations for section wups2
>>>>
>>>> 2009-01-08 13:30:26:843 1196 428
>>>> Misc
>>>> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>>>> "C:\WINNT\System32\wups2.dll"
>>>>
>>>> 2009-01-08 13:30:26:968 1196 428 Setup
>>>> Completed registration operations for section wups2: status 0
>>>>
>>>> 2009-01-08 13:30:26:968 1196 428 Setup
>>>> Starting registry operations for section msxml3r
>>>>
>>>> 2009-01-08 13:30:26:968 1196 428 Setup
>>>> Completed registration operations for section msxml3r: status 0
>>>>
>>>> 2009-01-08 13:30:26:968 1196 428 Setup
>>>> Starting registry operations for section msxml3
>>>>
>>>> 2009-01-08 13:30:26:968 1196 428 Setup
>>>> Completed registration operations for section msxml3: status 0
>>>>
>>>> 2009-01-08 13:30:26:983 1196 428 Setup
>>>> Processing registry operations completed. Deleting backup files.
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4
>>>> Misc
>>>> =========== Logging initialized (build: 7.2.6001.788, tz: -0500)
>>>> ===========
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4
>>>> Misc
>>>> = Process: C:\WINNT\system32\svchost.exe
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4
>>>> Misc
>>>> = Module: C:\WINNT\System32\wuaueng.dll
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>>> *************
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>>> ** START ** Service: Service startup
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>>> *********
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4
>>>> Misc
>>>> WARNING: fail to delay load dll ADVAPI32.dll with error 0xc06d007f
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>>> FATAL: Failed to delay load OS specific dlls: 0xc06d007f
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>>> *********
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>>> ** END ** Service: Service exit [Exit code = 0xc06d007f]
>>>>
>>>> 2009-01-08 13:30:27:014 1012 5c4 Service
>>>> *************
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 Setup
>>>> FATAL: Warning: Failed to restart wuauserv service: 0x8007041d
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 Setup
>>>> * WARNING: Exit code = 0x8007041D
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 Setup
>>>> *********
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 Setup
>>>> ** END ** Setup: Installing client binaries
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 Setup
>>>> *************
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 Setup
>>>> FATAL: InstallUpdatedBinaries failed with error 0x8007041d
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 WUWeb
>>>> FATAL: InstallUpdatedBinaries failed with error:0x8007041d
>>>>
>>>> 2009-01-08 13:30:56:985 1196 428 WUWeb
>>>> FATAL: UpdateClientWorker failed: error 0x8007041d
>>>>
>>>>
>>>>
>>>> I right click my computer and go manage. I click the + next to services
>>>> and
>>>> I get this message: Error connecting to <computer name> the system
>>>> cannot
>>>> find the path specified. Do you wish to continue to attempt to connect
>>>> to
>>>> it
>>>> in the future? I click yes. Then click services. Double click Automatic
>>>> Updates. Startup type is automatic. Service status is stopped. I click
>>>> start
>>>> to start the service - Could not start the Automatic updates service on
>>>> local computer. Error 3228369023. I then go to a command prompt type in
>>>> net
>>>> start wuauserv. I get this error message: A system error has occurred.
>>>> System error 127. The specified procedure could not be found.
>>>>
>>>>
>>>>
>>>> I deleted the windows installer 3.1. rebooted then downloaded the
>>>> windows
>>>> installer 3.1 and installed it. Rebooted then downloaded and installed
>>>> BITS
>>>> 2.0 and HTTP 5.1 as I have seen on the Internet. Went to windows update
>>>> and
>>>> it still hangs on the registering 100%.
>>>>
>>>>
>>>>
>>>> Can anyone please help me try to get this computer fixed
>>>>
>>>>
>>>>
>>>> Thanks in advance.
>

What is SR1 as I am having the same problem and want to download and try it

"Patty & John Anderson" wrote:

> I downloaded, installed and scanned with MSRT - didn't find anything. Tried
> to scan with onecare live but I just kept getting this error
> message0x08402405 even in safe mode. So I didn't bother trying to figure
> that out. I installed spybot and scanned only found cookies. tried
> installing Adaware but got this message - The windows installer service
> could not be accessed. This can happen if your running in safe mode or the
> windows installer not correctly installed. I downloaded AVG Anti virus free
> version and when I went to install told me I didn't have a compatible OS. I
> needed at least W2K SP4 SR 1. So I downloaded this SR1 and installed it.
> After computer restarted I tried Automatic updates and it work fine. Was
> able to download all security updates. Still had the Windows installer error
> message when I tried to install Adaware again. Need to fix that problem.
>
> Thanks for your help. Problem solved.
>
>
> "PA Bear [MS MVP]" <> wrote in message
> news:%...
> > Asked/Answered on 07 Jan-08:
> > http://groups.google.com/group/micro...d0983a1880661e
> >
> > TIP: If you're going to compose messages in Word, only use ENTER to begin
> > a new paragraph. To begin a new line, use SHIFT+ENTER.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.net/
> >
> >
> > Patty & John Anderson wrote:
> >> I am having a problem getting the security updates from Microsoft. I am
> >> running W2k SP 4. I click start - windows update and click on the express
> >> button. I get this error message:
> >>
> >>
> >>
> >> Red X - Files required to use windows update are no longer registered or
> >> installed on your computer.
> >>
> >>
> >>
> >> I select register or install the files for me now and click continue.
> >>
> >>
> >>
> >> Downloading and install the latest updating software screen comes up and
> >> it
> >> starts to register. When it gets to 100% it just hangs there. Here's my
> >> windows update log file:
> >>
> >>
> >>
> >> 2009-01-08 13:30:24:842 1196 428 Setup
> >> ** START ** Setup: Installing client binaries
> >>
> >> 2009-01-08 13:30:24:842 1196 428 Setup
> >> *********
> >>
> >> 2009-01-08 13:30:24:842 1196 428 Setup
> >> * Download directory: C:\WINNT\SoftwareDistribution\WebSetup
> >>
> >> 2009-01-08 13:30:24:842 1196 428 Setup
> >> * Stop and start service: Yes
> >>
> >> 2009-01-08 13:30:24:842 1196 428 Setup
> >> Starting registry operations for section cdm
> >>
> >> 2009-01-08 13:30:24:858 1196 428 Setup
> >> Completed registration operations for section cdm: status 0
> >>
> >> 2009-01-08 13:30:24:858 1196 428 Setup
> >> Starting registry operations for section wuapi
> >>
> >> 2009-01-08 13:30:24:858 1196 428 Misc
> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> >> "C:\WINNT\System32\wuapi.dll"
> >>
> >> 2009-01-08 13:30:26:014 1196 428 Setup
> >> Completed registration operations for section wuapi: status 0
> >>
> >> 2009-01-08 13:30:26:014 1196 428 Setup
> >> Starting registry operations for section wuauclt
> >>
> >> 2009-01-08 13:30:26:014 1196 428 Setup
> >> Completed registration operations for section wuauclt: status 0
> >>
> >> 2009-01-08 13:30:26:014 1196 428 Setup
> >> Starting registry operations for section wuaucpl
> >>
> >> 2009-01-08 13:30:26:014 1196 428 Setup
> >> Completed registration operations for section wuaucpl: status 0
> >>
> >> 2009-01-08 13:30:26:014 1196 428 Setup
> >> Starting registry operations for section wuaueng_WebSetup
> >>
> >> 2009-01-08 13:30:26:077 1196 428 Misc
> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> >> "C:\WINNT\System32\wuaueng.dll"
> >>
> >> 2009-01-08 13:30:26:624 1196 428 Setup
> >> Completed registration operations for section wuaueng_WebSetup: status 0
> >>
> >> 2009-01-08 13:30:26:624 1196 428 Setup
> >> Starting registry operations for section wuauserv_WebSetup
> >>
> >> 2009-01-08 13:30:26:624 1196 428 Setup
> >> Completed registration operations for section wuauserv_WebSetup: status 0
> >>
> >> 2009-01-08 13:30:26:639 1196 428 Setup
> >> Starting registry operations for section wucltui
> >>
> >> 2009-01-08 13:30:26:639 1196 428 Misc
> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> >> "C:\WINNT\System32\wucltui.dll"
> >>
> >> 2009-01-08 13:30:26:671 1196 428 Setup
> >> Completed registration operations for section wucltui: status 0
> >>
> >> 2009-01-08 13:30:26:671 1196 428 Setup
> >> Starting registry operations for section wups
> >>
> >> 2009-01-08 13:30:26:671 1196 428 Misc
> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> >> "C:\WINNT\System32\wups.dll"
> >>
> >> 2009-01-08 13:30:26:843 1196 428 Setup
> >> Completed registration operations for section wups: status 0
> >>
> >> 2009-01-08 13:30:26:843 1196 428 Setup
> >> Starting registry operations for section wups2
> >>
> >> 2009-01-08 13:30:26:843 1196 428 Misc
> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
> >> "C:\WINNT\System32\wups2.dll"
> >>
> >> 2009-01-08 13:30:26:968 1196 428 Setup
> >> Completed registration operations for section wups2: status 0
> >>
> >> 2009-01-08 13:30:26:968 1196 428 Setup
> >> Starting registry operations for section msxml3r
> >>
> >> 2009-01-08 13:30:26:968 1196 428 Setup
> >> Completed registration operations for section msxml3r: status 0
> >>
> >> 2009-01-08 13:30:26:968 1196 428 Setup
> >> Starting registry operations for section msxml3
> >>
> >> 2009-01-08 13:30:26:968 1196 428 Setup
> >> Completed registration operations for section msxml3: status 0
> >>
> >> 2009-01-08 13:30:26:983 1196 428 Setup
> >> Processing registry operations completed. Deleting backup files.
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Misc
> >> =========== Logging initialized (build: 7.2.6001.788, tz: -0500)
> >> ===========
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Misc
> >> = Process: C:\WINNT\system32\svchost.exe
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Misc
> >> = Module: C:\WINNT\System32\wuaueng.dll
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Service
> >> *************
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Service
> >> ** START ** Service: Service startup
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Service
> >> *********
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Misc
> >> WARNING: fail to delay load dll ADVAPI32.dll with error 0xc06d007f
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Service
> >> FATAL: Failed to delay load OS specific dlls: 0xc06d007f
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Service
> >> *********
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Service
> >> ** END ** Service: Service exit [Exit code = 0xc06d007f]
> >>
> >> 2009-01-08 13:30:27:014 1012 5c4 Service
> >> *************
> >>
> >> 2009-01-08 13:30:56:985 1196 428 Setup
> >> FATAL: Warning: Failed to restart wuauserv service: 0x8007041d
> >>
> >> 2009-01-08 13:30:56:985 1196 428 Setup
> >> * WARNING: Exit code = 0x8007041D
> >>
> >> 2009-01-08 13:30:56:985 1196 428 Setup
> >> *********
> >>
> >> 2009-01-08 13:30:56:985 1196 428 Setup
> >> ** END ** Setup: Installing client binaries
> >>
> >> 2009-01-08 13:30:56:985 1196 428 Setup
> >> *************
> >>
> >> 2009-01-08 13:30:56:985 1196 428 Setup
> >> FATAL: InstallUpdatedBinaries failed with error 0x8007041d
> >>
> >> 2009-01-08 13:30:56:985 1196 428 WUWeb
> >> FATAL: InstallUpdatedBinaries failed with error:0x8007041d
> >>
> >> 2009-01-08 13:30:56:985 1196 428 WUWeb
> >> FATAL: UpdateClientWorker failed: error 0x8007041d
> >>
> >>
> >>
> >> I right click my computer and go manage. I click the + next to services
> >> and
> >> I get this message: Error connecting to <computer name> the system
> >> cannot
> >> find the path specified. Do you wish to continue to attempt to connect to
> >> it
> >> in the future? I click yes. Then click services. Double click Automatic
> >> Updates. Startup type is automatic. Service status is stopped. I click
> >> start
> >> to start the service - Could not start the Automatic updates service on
> >> local computer. Error 3228369023. I then go to a command prompt type in
> >> net
> >> start wuauserv. I get this error message: A system error has occurred.
> >> System error 127. The specified procedure could not be found.
> >>
> >>
> >>
> >> I deleted the windows installer 3.1. rebooted then downloaded the windows
> >> installer 3.1 and installed it. Rebooted then downloaded and installed
> >> BITS
> >> 2.0 and HTTP 5.1 as I have seen on the Internet. Went to windows update
> >> and
> >> it still hangs on the registering 100%.
> >>
> >>
> >>
> >> Can anyone please help me try to get this computer fixed
> >>
> >>
> >>
> >> Thanks in advance.
> >
>
>
>

Do you mean this?
http://support.microsoft.com/kb/260910
http://support.microsoft.com/KB/891861/

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.



"orlandojoyce" <> wrote in message
news:92A5E35C-A510-4C2E-82A0-...
> What is SR1 as I am having the same problem and want to download and try
> it
>
> "Patty & John Anderson" wrote:
>
>> I downloaded, installed and scanned with MSRT - didn't find anything.
>> Tried
>> to scan with onecare live but I just kept getting this error
>> message0x08402405 even in safe mode. So I didn't bother trying to figure
>> that out. I installed spybot and scanned only found cookies. tried
>> installing Adaware but got this message - The windows installer service
>> could not be accessed. This can happen if your running in safe mode or
>> the
>> windows installer not correctly installed. I downloaded AVG Anti virus
>> free
>> version and when I went to install told me I didn't have a compatible OS.
>> I
>> needed at least W2K SP4 SR 1. So I downloaded this SR1 and installed it.
>> After computer restarted I tried Automatic updates and it work fine. Was
>> able to download all security updates. Still had the Windows installer
>> error
>> message when I tried to install Adaware again. Need to fix that problem.
>>
>> Thanks for your help. Problem solved.
>>
>>
>> "PA Bear [MS MVP]" <> wrote in message
>> news:%...
>> > Asked/Answered on 07 Jan-08:
>> > http://groups.google.com/group/micro...d0983a1880661e
>> >
>> > TIP: If you're going to compose messages in Word, only use ENTER to
>> > begin
>> > a new paragraph. To begin a new line, use SHIFT+ENTER.
>> > --
>> > ~Robear Dyer (PA Bear)
>> > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> > AumHa VSOP & Admin http://aumha.net
>> > DTS-L http://dts-l.net/
>> >
>> >
>> > Patty & John Anderson wrote:
>> >> I am having a problem getting the security updates from Microsoft. I
>> >> am
>> >> running W2k SP 4. I click start - windows update and click on the
>> >> express
>> >> button. I get this error message:
>> >>
>> >>
>> >>
>> >> Red X - Files required to use windows update are no longer registered
>> >> or
>> >> installed on your computer.
>> >>
>> >>
>> >>
>> >> I select register or install the files for me now and click continue.
>> >>
>> >>
>> >>
>> >> Downloading and install the latest updating software screen comes up
>> >> and
>> >> it
>> >> starts to register. When it gets to 100% it just hangs there. Here's
>> >> my
>> >> windows update log file:
>> >>
>> >>
>> >>
>> >> 2009-01-08 13:30:24:842 1196 428
>> >> Setup
>> >> ** START ** Setup: Installing client binaries
>> >>
>> >> 2009-01-08 13:30:24:842 1196 428
>> >> Setup
>> >> *********
>> >>
>> >> 2009-01-08 13:30:24:842 1196 428
>> >> Setup
>> >> * Download directory: C:\WINNT\SoftwareDistribution\WebSetup
>> >>
>> >> 2009-01-08 13:30:24:842 1196 428
>> >> Setup
>> >> * Stop and start service: Yes
>> >>
>> >> 2009-01-08 13:30:24:842 1196 428
>> >> Setup
>> >> Starting registry operations for section cdm
>> >>
>> >> 2009-01-08 13:30:24:858 1196 428
>> >> Setup
>> >> Completed registration operations for section cdm: status 0
>> >>
>> >> 2009-01-08 13:30:24:858 1196 428
>> >> Setup
>> >> Starting registry operations for section wuapi
>> >>
>> >> 2009-01-08 13:30:24:858 1196 428
>> >> Misc
>> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> >> "C:\WINNT\System32\wuapi.dll"
>> >>
>> >> 2009-01-08 13:30:26:014 1196 428
>> >> Setup
>> >> Completed registration operations for section wuapi: status 0
>> >>
>> >> 2009-01-08 13:30:26:014 1196 428
>> >> Setup
>> >> Starting registry operations for section wuauclt
>> >>
>> >> 2009-01-08 13:30:26:014 1196 428
>> >> Setup
>> >> Completed registration operations for section wuauclt: status 0
>> >>
>> >> 2009-01-08 13:30:26:014 1196 428
>> >> Setup
>> >> Starting registry operations for section wuaucpl
>> >>
>> >> 2009-01-08 13:30:26:014 1196 428
>> >> Setup
>> >> Completed registration operations for section wuaucpl: status 0
>> >>
>> >> 2009-01-08 13:30:26:014 1196 428
>> >> Setup
>> >> Starting registry operations for section wuaueng_WebSetup
>> >>
>> >> 2009-01-08 13:30:26:077 1196 428
>> >> Misc
>> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> >> "C:\WINNT\System32\wuaueng.dll"
>> >>
>> >> 2009-01-08 13:30:26:624 1196 428
>> >> Setup
>> >> Completed registration operations for section wuaueng_WebSetup: status
>> >> 0
>> >>
>> >> 2009-01-08 13:30:26:624 1196 428
>> >> Setup
>> >> Starting registry operations for section wuauserv_WebSetup
>> >>
>> >> 2009-01-08 13:30:26:624 1196 428
>> >> Setup
>> >> Completed registration operations for section wuauserv_WebSetup:
>> >> status 0
>> >>
>> >> 2009-01-08 13:30:26:639 1196 428
>> >> Setup
>> >> Starting registry operations for section wucltui
>> >>
>> >> 2009-01-08 13:30:26:639 1196 428
>> >> Misc
>> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> >> "C:\WINNT\System32\wucltui.dll"
>> >>
>> >> 2009-01-08 13:30:26:671 1196 428
>> >> Setup
>> >> Completed registration operations for section wucltui: status 0
>> >>
>> >> 2009-01-08 13:30:26:671 1196 428
>> >> Setup
>> >> Starting registry operations for section wups
>> >>
>> >> 2009-01-08 13:30:26:671 1196 428
>> >> Misc
>> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> >> "C:\WINNT\System32\wups.dll"
>> >>
>> >> 2009-01-08 13:30:26:843 1196 428
>> >> Setup
>> >> Completed registration operations for section wups: status 0
>> >>
>> >> 2009-01-08 13:30:26:843 1196 428
>> >> Setup
>> >> Starting registry operations for section wups2
>> >>
>> >> 2009-01-08 13:30:26:843 1196 428
>> >> Misc
>> >> Registering binary: C:\WINNT\System32\regsvr32.exe /s
>> >> "C:\WINNT\System32\wups2.dll"
>> >>
>> >> 2009-01-08 13:30:26:968 1196 428
>> >> Setup
>> >> Completed registration operations for section wups2: status 0
>> >>
>> >> 2009-01-08 13:30:26:968 1196 428
>> >> Setup
>> >> Starting registry operations for section msxml3r
>> >>
>> >> 2009-01-08 13:30:26:968 1196 428
>> >> Setup
>> >> Completed registration operations for section msxml3r: status 0
>> >>
>> >> 2009-01-08 13:30:26:968 1196 428
>> >> Setup
>> >> Starting registry operations for section msxml3
>> >>
>> >> 2009-01-08 13:30:26:968 1196 428
>> >> Setup
>> >> Completed registration operations for section msxml3: status 0
>> >>
>> >> 2009-01-08 13:30:26:983 1196 428
>> >> Setup
>> >> Processing registry operations completed. Deleting backup files.
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4
>> >> Misc
>> >> =========== Logging initialized (build: 7.2.6001.788, tz: -0500)
>> >> ===========
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4
>> >> Misc
>> >> = Process: C:\WINNT\system32\svchost.exe
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4
>> >> Misc
>> >> = Module: C:\WINNT\System32\wuaueng.dll
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4 Service
>> >> *************
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4 Service
>> >> ** START ** Service: Service startup
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4 Service
>> >> *********
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4
>> >> Misc
>> >> WARNING: fail to delay load dll ADVAPI32.dll with error 0xc06d007f
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4 Service
>> >> FATAL: Failed to delay load OS specific dlls: 0xc06d007f
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4 Service
>> >> *********
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4 Service
>> >> ** END ** Service: Service exit [Exit code = 0xc06d007f]
>> >>
>> >> 2009-01-08 13:30:27:014 1012 5c4 Service
>> >> *************
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> Setup
>> >> FATAL: Warning: Failed to restart wuauserv service: 0x8007041d
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> Setup
>> >> * WARNING: Exit code = 0x8007041D
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> Setup
>> >> *********
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> Setup
>> >> ** END ** Setup: Installing client binaries
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> Setup
>> >> *************
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> Setup
>> >> FATAL: InstallUpdatedBinaries failed with error 0x8007041d
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> WUWeb
>> >> FATAL: InstallUpdatedBinaries failed with error:0x8007041d
>> >>
>> >> 2009-01-08 13:30:56:985 1196 428
>> >> WUWeb
>> >> FATAL: UpdateClientWorker failed: error 0x8007041d
>> >>
>> >>
>> >>
>> >> I right click my computer and go manage. I click the + next to
>> >> services
>> >> and
>> >> I get this message: Error connecting to <computer name> the system
>> >> cannot
>> >> find the path specified. Do you wish to continue to attempt to connect
>> >> to
>> >> it
>> >> in the future? I click yes. Then click services. Double click
>> >> Automatic
>> >> Updates. Startup type is automatic. Service status is stopped. I click
>> >> start
>> >> to start the service - Could not start the Automatic updates service
>> >> on
>> >> local computer. Error 3228369023. I then go to a command prompt type
>> >> in
>> >> net
>> >> start wuauserv. I get this error message: A system error has occurred.
>> >> System error 127. The specified procedure could not be found.
>> >>
>> >>
>> >>
>> >> I deleted the windows installer 3.1. rebooted then downloaded the
>> >> windows
>> >> installer 3.1 and installed it. Rebooted then downloaded and installed
>> >> BITS
>> >> 2.0 and HTTP 5.1 as I have seen on the Internet. Went to windows
>> >> update
>> >> and
>> >> it still hangs on the registering 100%.
>> >>
>> >>
>> >>
>> >> Can anyone please help me try to get this computer fixed
>> >>
>> >>
>> >>
>> >> Thanks in advance.
>> >
>>
>>
>>