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windows update hangs under vista

 
 
trez
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      01-08-2009
Hi,

I have two PCs under windows vista, connected to a router. The first
one is connected via wifi and works perfectly.

The second one is connected via ethernet, and everything works (web,
ftp, mail...) fine except windows update : it scans for new downloads
and show them, but it is not able to download them. It hangs at 0% and
I have to kill the process to end it. If I connect the same PC
directly to the modem (not using the router), everything works fine.
If I connect my old PC under windows SP2 to the router via ethernet,
it also works fine.

I don't use the router as a firewall, and I do not write any specific
rule for a PC.

Does someone have an idea ?

Stephane


PS : the router is a netgear WGT624v3 with the latest drivers.
 
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MowGreen [MVP]
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      01-08-2009
See if this has anything to do with the issue:
http://kbserver.netgear.com/kb_web_files/n101616.asp

> Cause
>
> When a computer first connects to the Internet through the router, the NETGEAR Trend Micro security
> sends a request asking about the computer's operating system. If you are running an anti-virus
> program or other program which checks for intruders, it may see this harmless request as an attack.
> If the program responds by blocking your router's IP address, then browsing to Web pages may fail, as
> well as other Internet access.


Is the AV the same on both Vista systems ?

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============


trez wrote:

> Hi,
>
> I have two PCs under windows vista, connected to a router. The first
> one is connected via wifi and works perfectly.
>
> The second one is connected via ethernet, and everything works (web,
> ftp, mail...) fine except windows update : it scans for new downloads
> and show them, but it is not able to download them. It hangs at 0% and
> I have to kill the process to end it. If I connect the same PC
> directly to the modem (not using the router), everything works fine.
> If I connect my old PC under windows SP2 to the router via ethernet,
> it also works fine.
>
> I don't use the router as a firewall, and I do not write any specific
> rule for a PC.
>
> Does someone have an idea ?
>
> Stephane
>
>
> PS : the router is a netgear WGT624v3 with the latest drivers.

 
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trez
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      01-09-2009
>
> Is the AV the same on both Vista systems ?
>


Thank's for your answer.

The AV is the same on both computer (Avira antivir) and the Trend
Micro Security Service is disabled on the router.



 
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MowGreen [MVP]
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      01-12-2009
Please try another attempt at updating the system is experiencing the
issue. When/if it fails, open the WindowsUpdate.log, scroll all the way
to the bottom of it for the latest entries, and then post the last 50 or
so lines into your reply, trez:
http://support.microsoft.com/kb/902093

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



trez wrote:

>>Is the AV the same on both Vista systems ?
>>

>
>
> Thank's for your answer.
>
> The AV is the same on both computer (Avira antivir) and the Trend
> Micro Security Service is disabled on the router.
>
>
>

 
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