Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Update > Windows Update Hangs While looking for updates

Reply
Thread Tools Display Modes

Windows Update Hangs While looking for updates

 
 
Dave
Guest
Posts: n/a

 
      02-14-2006
Hi there,

I am wondering if anyone can help with this. We have a customer who can't
use Windows updates. We have done research on this issue and still can't get
the machine to get passed the "Checking if your computer has the latest
version of Windows Updating software..." Screen. I have tried resetting the
update software by running the IUCTL software from teh specified cab and if I
do that it reports that it is downloading the software which it does quicker
than normally and then it gets stuck on registering the software at 100% and
goes no further. If I close the browser at that point and go back the the
windows updates site, it gets stuck at the checking screen again. I am going
to include the error log from the windowsupdates.log file below and hopefully
someone can decipher it better than I. Thanks for your time.

2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
Microsoft.Update.AutoUpdate failed: error 0x800401f3
2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
Microsoft.Update.AutoUpdate failed: error 0x800401f3
2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
Microsoft.Update.SystemInfo failed: error 0x800401f3
2006-02-13 16:56:44 792 758 AU ########### AU: Initializing Automatic
Updates ###########
2006-02-13 16:56:44 792 758 AU AU setting next detection timeout to
2006-02-13 23:56:44
2006-02-13 16:56:44 792 758 AU # Approval type: Pre-install notify (User
preference)
2006-02-13 16:56:44 792 758 AU # Auto-install minor updates: No (User
preference)
2006-02-13 16:56:45 792 758 AU FATAL: Failed to get session from datastore,
error = 0x80004002
2006-02-13 16:56:45 792 758 AU FATAL: Failed to Unserialize from data
store, error = 0x80004002
2006-02-13 16:56:45 792 758 AU # WARNING: Exit code = 0x80004002
2006-02-13 16:56:45 792 758 AU AU Restart required....
2006-02-13 17:12:08 1176 4a8 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2006-02-13 17:12:08 1176 4a8 Misc = Process: C:\WINDOWS\Explorer.EXE
2006-02-13 17:12:08 1176 4a8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-02-13 17:12:08 1176 4a8 Shutdwn Install at shutdown: no updates to
install
2006-02-13 17:12:08 1176 4a8 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
failed, hr=80080005
2006-02-13 17:15:16 468 424 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2006-02-13 17:15:16 468 424 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2006-02-13 17:15:16 468 424 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-02-13 17:15:16 468 424 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
hr=80080005
2006-02-13 17:15:17 792 758 Service *********
2006-02-13 17:15:17 792 758 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2006-02-13 17:15:17 792 758 Service *************
2006-02-14 08:16:52 800 d0 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0700) ===========
2006-02-14 08:16:52 800 d0 Misc = Process: C:\WINDOWS\System32\svchost.exe
2006-02-14 08:16:52 800 d0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-02-14 08:16:52 800 d0 Service *************
2006-02-14 08:16:52 800 d0 Service ** START ** Service: Service startup
2006-02-14 08:16:52 800 d0 Service *********
2006-02-14 08:16:52 800 d0 Agent * WU client version 5.8.0.2469
2006-02-14 08:16:53 800 d0 Agent * WARNING: Failed to obtain SusClientId
2006-02-14 08:16:53 800 d0 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2006-02-14 08:16:53 800 d0 Agent * Access type: No proxy
2006-02-14 08:16:53 800 d0 Agent * Network state: Connected
2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing Windows
Update Agent ***********
2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing global
settings cache ***********
2006-02-14 08:17:40 800 d0 Agent * WSUS server: <NULL>
2006-02-14 08:17:40 800 d0 Agent * WSUS status server: <NULL>
2006-02-14 08:17:40 800 d0 Agent * Target group: (Unassigned Computers)
2006-02-14 08:17:40 800 d0 Agent * Windows Update access disabled: No
2006-02-14 08:17:41 800 d0 DnldMgr Download manager restoring 0 downloads
2006-02-14 08:17:41 800 d0 Agent * Failed to load persisted download
calls, error = 0x80004002
2006-02-14 08:17:42 800 d0 Agent WARNING:
DeleteVolatileServices::GetServiceList failed with 0x80004002.
2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
0x80004002.
2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
DM:CAgentDownloadManager:elayedInit: RestoreDownloadJobs failed with
0x00000000.
2006-02-14 08:17:42 800 d0 AU ########### AU: Initializing Automatic
Updates ###########
2006-02-14 08:17:42 800 d0 AU AU setting next detection timeout to
2006-02-14 15:17:42
2006-02-14 08:17:43 800 d0 AU # Approval type: Pre-install notify (User
preference)
2006-02-14 08:17:43 800 d0 AU # Auto-install minor updates: No (User
preference)
2006-02-14 08:17:43 800 d0 AU FATAL: Failed to get session from datastore,
error = 0x80004002
2006-02-14 08:17:43 800 d0 AU FATAL: Failed to Unserialize from data
store, error = 0x80004002
2006-02-14 08:17:43 800 d0 AU # WARNING: Exit code = 0x80004002
2006-02-14 08:17:43 800 d0 AU WARNING: InitAUComponents Failed, will
restart AU in 30 mins, error = 0x80004002
2006-02-14 08:17:43 800 d0 AU AU Restart required....
2006-02-14 08:17:44 800 65c DnldMgr FATAL:
DM:CAgentDownloadManager::CheckAllCallDownloadStat es: GetSession failed with
0x80004002.

 
Reply With Quote
 
 
 
 
Torgeir Bakken \(MVP\)
Guest
Posts: n/a

 
      02-15-2006
Hi,

Please try this:

Click Start >> Run >>

Type the follow command in the Open box.
"net.exe stop wuauserv" (w/o quotes)
Press Ok

Repeat the same for the following commands:

regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe MSXML3.dll
net.exe start wuauserv

Now try the WU site again.


If the above didn't work out:

See if reinstalling the Windows Update Agent using the standalone
installer solves the problem.

Download location for WindowsUpdateAgent20-x86.exe
http://go.microsoft.com/fwlink/?LinkId=43264

If it says "Install is not needed since Windows Update Agent is
already installed.", run the exe with the command line switch
/wuforce, like this:

WindowsUpdateAgent20-x86.exe /wuforce




Dave wrote:
> Hi there,
>
> I am wondering if anyone can help with this. We have a customer who can't
> use Windows updates. We have done research on this issue and still can't get
> the machine to get passed the "Checking if your computer has the latest
> version of Windows Updating software..." Screen. I have tried resetting the
> update software by running the IUCTL software from teh specified cab and if I
> do that it reports that it is downloading the software which it does quicker
> than normally and then it gets stuck on registering the software at 100% and
> goes no further. If I close the browser at that point and go back the the
> windows updates site, it gets stuck at the checking screen again. I am going
> to include the error log from the windowsupdates.log file below and hopefully
> someone can decipher it better than I. Thanks for your time.
>
> 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> Microsoft.Update.AutoUpdate failed: error 0x800401f3
> 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> Microsoft.Update.AutoUpdate failed: error 0x800401f3
> 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> Microsoft.Update.SystemInfo failed: error 0x800401f3
> 2006-02-13 16:56:44 792 758 AU ########### AU: Initializing Automatic
> Updates ###########
> 2006-02-13 16:56:44 792 758 AU AU setting next detection timeout to
> 2006-02-13 23:56:44
> 2006-02-13 16:56:44 792 758 AU # Approval type: Pre-install notify (User
> preference)
> 2006-02-13 16:56:44 792 758 AU # Auto-install minor updates: No (User
> preference)
> 2006-02-13 16:56:45 792 758 AU FATAL: Failed to get session from datastore,
> error = 0x80004002
> 2006-02-13 16:56:45 792 758 AU FATAL: Failed to Unserialize from data
> store, error = 0x80004002
> 2006-02-13 16:56:45 792 758 AU # WARNING: Exit code = 0x80004002
> 2006-02-13 16:56:45 792 758 AU AU Restart required....
> 2006-02-13 17:12:08 1176 4a8 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0700) ===========
> 2006-02-13 17:12:08 1176 4a8 Misc = Process: C:\WINDOWS\Explorer.EXE
> 2006-02-13 17:12:08 1176 4a8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-02-13 17:12:08 1176 4a8 Shutdwn Install at shutdown: no updates to
> install
> 2006-02-13 17:12:08 1176 4a8 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
> failed, hr=80080005
> 2006-02-13 17:15:16 468 424 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0700) ===========
> 2006-02-13 17:15:16 468 424 Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2006-02-13 17:15:16 468 424 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-02-13 17:15:16 468 424 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> hr=80080005
> 2006-02-13 17:15:17 792 758 Service *********
> 2006-02-13 17:15:17 792 758 Service ** END ** Service: Service exit
> [Exit code = 0x240001]
> 2006-02-13 17:15:17 792 758 Service *************
> 2006-02-14 08:16:52 800 d0 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0700) ===========
> 2006-02-14 08:16:52 800 d0 Misc = Process: C:\WINDOWS\System32\svchost.exe
> 2006-02-14 08:16:52 800 d0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-02-14 08:16:52 800 d0 Service *************
> 2006-02-14 08:16:52 800 d0 Service ** START ** Service: Service startup
> 2006-02-14 08:16:52 800 d0 Service *********
> 2006-02-14 08:16:52 800 d0 Agent * WU client version 5.8.0.2469
> 2006-02-14 08:16:53 800 d0 Agent * WARNING: Failed to obtain SusClientId
> 2006-02-14 08:16:53 800 d0 Agent * Base directory:
> C:\WINDOWS\SoftwareDistribution
> 2006-02-14 08:16:53 800 d0 Agent * Access type: No proxy
> 2006-02-14 08:16:53 800 d0 Agent * Network state: Connected
> 2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing Windows
> Update Agent ***********
> 2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing global
> settings cache ***********
> 2006-02-14 08:17:40 800 d0 Agent * WSUS server: <NULL>
> 2006-02-14 08:17:40 800 d0 Agent * WSUS status server: <NULL>
> 2006-02-14 08:17:40 800 d0 Agent * Target group: (Unassigned Computers)
> 2006-02-14 08:17:40 800 d0 Agent * Windows Update access disabled: No
> 2006-02-14 08:17:41 800 d0 DnldMgr Download manager restoring 0 downloads
> 2006-02-14 08:17:41 800 d0 Agent * Failed to load persisted download
> calls, error = 0x80004002
> 2006-02-14 08:17:42 800 d0 Agent WARNING:
> DeleteVolatileServices::GetServiceList failed with 0x80004002.
> 2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
> DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
> 0x80004002.
> 2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
> DM:CAgentDownloadManager:elayedInit: RestoreDownloadJobs failed with
> 0x00000000.
> 2006-02-14 08:17:42 800 d0 AU ########### AU: Initializing Automatic
> Updates ###########
> 2006-02-14 08:17:42 800 d0 AU AU setting next detection timeout to
> 2006-02-14 15:17:42
> 2006-02-14 08:17:43 800 d0 AU # Approval type: Pre-install notify (User
> preference)
> 2006-02-14 08:17:43 800 d0 AU # Auto-install minor updates: No (User
> preference)
> 2006-02-14 08:17:43 800 d0 AU FATAL: Failed to get session from datastore,
> error = 0x80004002
> 2006-02-14 08:17:43 800 d0 AU FATAL: Failed to Unserialize from data
> store, error = 0x80004002
> 2006-02-14 08:17:43 800 d0 AU # WARNING: Exit code = 0x80004002
> 2006-02-14 08:17:43 800 d0 AU WARNING: InitAUComponents Failed, will
> restart AU in 30 mins, error = 0x80004002
> 2006-02-14 08:17:43 800 d0 AU AU Restart required....
> 2006-02-14 08:17:44 800 65c DnldMgr FATAL:
> DM:CAgentDownloadManager::CheckAllCallDownloadStat es: GetSession failed with
> 0x80004002.
>



--
torgeir, Microsoft MVP Scripting, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
Reply With Quote
 
Dave
Guest
Posts: n/a

 
      02-15-2006
Thanks for your time, That appears to have gotten it over the hump. I have
another question, is there a site that this fix is reported on? If you could
provide the link for it, I would be greatful. Thanks.

Dave

"Torgeir Bakken (MVP)" wrote:

> Hi,
>
> Please try this:
>
> Click Start >> Run >>
>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> net.exe start wuauserv
>
> Now try the WU site again.
>
>
> If the above didn't work out:
>
> See if reinstalling the Windows Update Agent using the standalone
> installer solves the problem.
>
> Download location for WindowsUpdateAgent20-x86.exe
> http://go.microsoft.com/fwlink/?LinkId=43264
>
> If it says "Install is not needed since Windows Update Agent is
> already installed.", run the exe with the command line switch
> /wuforce, like this:
>
> WindowsUpdateAgent20-x86.exe /wuforce
>
>
>
>
> Dave wrote:
> > Hi there,
> >
> > I am wondering if anyone can help with this. We have a customer who can't
> > use Windows updates. We have done research on this issue and still can't get
> > the machine to get passed the "Checking if your computer has the latest
> > version of Windows Updating software..." Screen. I have tried resetting the
> > update software by running the IUCTL software from teh specified cab and if I
> > do that it reports that it is downloading the software which it does quicker
> > than normally and then it gets stuck on registering the software at 100% and
> > goes no further. If I close the browser at that point and go back the the
> > windows updates site, it gets stuck at the checking screen again. I am going
> > to include the error log from the windowsupdates.log file below and hopefully
> > someone can decipher it better than I. Thanks for your time.
> >
> > 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> > Microsoft.Update.AutoUpdate failed: error 0x800401f3
> > 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> > Microsoft.Update.AutoUpdate failed: error 0x800401f3
> > 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> > Microsoft.Update.SystemInfo failed: error 0x800401f3
> > 2006-02-13 16:56:44 792 758 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-02-13 16:56:44 792 758 AU AU setting next detection timeout to
> > 2006-02-13 23:56:44
> > 2006-02-13 16:56:44 792 758 AU # Approval type: Pre-install notify (User
> > preference)
> > 2006-02-13 16:56:44 792 758 AU # Auto-install minor updates: No (User
> > preference)
> > 2006-02-13 16:56:45 792 758 AU FATAL: Failed to get session from datastore,
> > error = 0x80004002
> > 2006-02-13 16:56:45 792 758 AU FATAL: Failed to Unserialize from data
> > store, error = 0x80004002
> > 2006-02-13 16:56:45 792 758 AU # WARNING: Exit code = 0x80004002
> > 2006-02-13 16:56:45 792 758 AU AU Restart required....
> > 2006-02-13 17:12:08 1176 4a8 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0700) ===========
> > 2006-02-13 17:12:08 1176 4a8 Misc = Process: C:\WINDOWS\Explorer.EXE
> > 2006-02-13 17:12:08 1176 4a8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-02-13 17:12:08 1176 4a8 Shutdwn Install at shutdown: no updates to
> > install
> > 2006-02-13 17:12:08 1176 4a8 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
> > failed, hr=80080005
> > 2006-02-13 17:15:16 468 424 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0700) ===========
> > 2006-02-13 17:15:16 468 424 Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-02-13 17:15:16 468 424 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-02-13 17:15:16 468 424 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> > hr=80080005
> > 2006-02-13 17:15:17 792 758 Service *********
> > 2006-02-13 17:15:17 792 758 Service ** END ** Service: Service exit
> > [Exit code = 0x240001]
> > 2006-02-13 17:15:17 792 758 Service *************
> > 2006-02-14 08:16:52 800 d0 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0700) ===========
> > 2006-02-14 08:16:52 800 d0 Misc = Process: C:\WINDOWS\System32\svchost.exe
> > 2006-02-14 08:16:52 800 d0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-02-14 08:16:52 800 d0 Service *************
> > 2006-02-14 08:16:52 800 d0 Service ** START ** Service: Service startup
> > 2006-02-14 08:16:52 800 d0 Service *********
> > 2006-02-14 08:16:52 800 d0 Agent * WU client version 5.8.0.2469
> > 2006-02-14 08:16:53 800 d0 Agent * WARNING: Failed to obtain SusClientId
> > 2006-02-14 08:16:53 800 d0 Agent * Base directory:
> > C:\WINDOWS\SoftwareDistribution
> > 2006-02-14 08:16:53 800 d0 Agent * Access type: No proxy
> > 2006-02-14 08:16:53 800 d0 Agent * Network state: Connected
> > 2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing Windows
> > Update Agent ***********
> > 2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing global
> > settings cache ***********
> > 2006-02-14 08:17:40 800 d0 Agent * WSUS server: <NULL>
> > 2006-02-14 08:17:40 800 d0 Agent * WSUS status server: <NULL>
> > 2006-02-14 08:17:40 800 d0 Agent * Target group: (Unassigned Computers)
> > 2006-02-14 08:17:40 800 d0 Agent * Windows Update access disabled: No
> > 2006-02-14 08:17:41 800 d0 DnldMgr Download manager restoring 0 downloads
> > 2006-02-14 08:17:41 800 d0 Agent * Failed to load persisted download
> > calls, error = 0x80004002
> > 2006-02-14 08:17:42 800 d0 Agent WARNING:
> > DeleteVolatileServices::GetServiceList failed with 0x80004002.
> > 2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
> > DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
> > 0x80004002.
> > 2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
> > DM:CAgentDownloadManager:elayedInit: RestoreDownloadJobs failed with
> > 0x00000000.
> > 2006-02-14 08:17:42 800 d0 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-02-14 08:17:42 800 d0 AU AU setting next detection timeout to
> > 2006-02-14 15:17:42
> > 2006-02-14 08:17:43 800 d0 AU # Approval type: Pre-install notify (User
> > preference)
> > 2006-02-14 08:17:43 800 d0 AU # Auto-install minor updates: No (User
> > preference)
> > 2006-02-14 08:17:43 800 d0 AU FATAL: Failed to get session from datastore,
> > error = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU FATAL: Failed to Unserialize from data
> > store, error = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU # WARNING: Exit code = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU WARNING: InitAUComponents Failed, will
> > restart AU in 30 mins, error = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU AU Restart required....
> > 2006-02-14 08:17:44 800 65c DnldMgr FATAL:
> > DM:CAgentDownloadManager::CheckAllCallDownloadStat es: GetSession failed with
> > 0x80004002.
> >

>
>
> --
> torgeir, Microsoft MVP Scripting, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

 
Reply With Quote
 
johnnyB
Guest
Posts: n/a

 
      05-24-2009
Hi Torgeir,

I tried what you did but it still gives the same result.

"Torgeir Bakken (MVP)" wrote:

> Hi,
>
> Please try this:
>
> Click Start >> Run >>
>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> net.exe start wuauserv
>
> Now try the WU site again.
>
>
> If the above didn't work out:
>
> See if reinstalling the Windows Update Agent using the standalone
> installer solves the problem.
>
> Download location for WindowsUpdateAgent20-x86.exe
> http://go.microsoft.com/fwlink/?LinkId=43264
>
> If it says "Install is not needed since Windows Update Agent is
> already installed.", run the exe with the command line switch
> /wuforce, like this:
>
> WindowsUpdateAgent20-x86.exe /wuforce
>
>
>
>
> Dave wrote:
> > Hi there,
> >
> > I am wondering if anyone can help with this. We have a customer who can't
> > use Windows updates. We have done research on this issue and still can't get
> > the machine to get passed the "Checking if your computer has the latest
> > version of Windows Updating software..." Screen. I have tried resetting the
> > update software by running the IUCTL software from teh specified cab and if I
> > do that it reports that it is downloading the software which it does quicker
> > than normally and then it gets stuck on registering the software at 100% and
> > goes no further. If I close the browser at that point and go back the the
> > windows updates site, it gets stuck at the checking screen again. I am going
> > to include the error log from the windowsupdates.log file below and hopefully
> > someone can decipher it better than I. Thanks for your time.
> >
> > 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> > Microsoft.Update.AutoUpdate failed: error 0x800401f3
> > 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> > Microsoft.Update.AutoUpdate failed: error 0x800401f3
> > 2006-02-13 16:45:18 1648 668 WUWeb FATAL: CreateObject for
> > Microsoft.Update.SystemInfo failed: error 0x800401f3
> > 2006-02-13 16:56:44 792 758 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-02-13 16:56:44 792 758 AU AU setting next detection timeout to
> > 2006-02-13 23:56:44
> > 2006-02-13 16:56:44 792 758 AU # Approval type: Pre-install notify (User
> > preference)
> > 2006-02-13 16:56:44 792 758 AU # Auto-install minor updates: No (User
> > preference)
> > 2006-02-13 16:56:45 792 758 AU FATAL: Failed to get session from datastore,
> > error = 0x80004002
> > 2006-02-13 16:56:45 792 758 AU FATAL: Failed to Unserialize from data
> > store, error = 0x80004002
> > 2006-02-13 16:56:45 792 758 AU # WARNING: Exit code = 0x80004002
> > 2006-02-13 16:56:45 792 758 AU AU Restart required....
> > 2006-02-13 17:12:08 1176 4a8 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0700) ===========
> > 2006-02-13 17:12:08 1176 4a8 Misc = Process: C:\WINDOWS\Explorer.EXE
> > 2006-02-13 17:12:08 1176 4a8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-02-13 17:12:08 1176 4a8 Shutdwn Install at shutdown: no updates to
> > install
> > 2006-02-13 17:12:08 1176 4a8 Shutdwn FATAL: WUCheckForUpdatesAtShutdown
> > failed, hr=80080005
> > 2006-02-13 17:15:16 468 424 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0700) ===========
> > 2006-02-13 17:15:16 468 424 Misc = Process:
> > \??\C:\WINDOWS\system32\winlogon.exe
> > 2006-02-13 17:15:16 468 424 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-02-13 17:15:16 468 424 Shutdwn FATAL: WUAutoUpdateAtShutdown failed,
> > hr=80080005
> > 2006-02-13 17:15:17 792 758 Service *********
> > 2006-02-13 17:15:17 792 758 Service ** END ** Service: Service exit
> > [Exit code = 0x240001]
> > 2006-02-13 17:15:17 792 758 Service *************
> > 2006-02-14 08:16:52 800 d0 Misc =========== Logging initialized (build:
> > 5.8.0.2469, tz: -0700) ===========
> > 2006-02-14 08:16:52 800 d0 Misc = Process: C:\WINDOWS\System32\svchost.exe
> > 2006-02-14 08:16:52 800 d0 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> > 2006-02-14 08:16:52 800 d0 Service *************
> > 2006-02-14 08:16:52 800 d0 Service ** START ** Service: Service startup
> > 2006-02-14 08:16:52 800 d0 Service *********
> > 2006-02-14 08:16:52 800 d0 Agent * WU client version 5.8.0.2469
> > 2006-02-14 08:16:53 800 d0 Agent * WARNING: Failed to obtain SusClientId
> > 2006-02-14 08:16:53 800 d0 Agent * Base directory:
> > C:\WINDOWS\SoftwareDistribution
> > 2006-02-14 08:16:53 800 d0 Agent * Access type: No proxy
> > 2006-02-14 08:16:53 800 d0 Agent * Network state: Connected
> > 2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing Windows
> > Update Agent ***********
> > 2006-02-14 08:17:40 800 d0 Agent *********** Agent: Initializing global
> > settings cache ***********
> > 2006-02-14 08:17:40 800 d0 Agent * WSUS server: <NULL>
> > 2006-02-14 08:17:40 800 d0 Agent * WSUS status server: <NULL>
> > 2006-02-14 08:17:40 800 d0 Agent * Target group: (Unassigned Computers)
> > 2006-02-14 08:17:40 800 d0 Agent * Windows Update access disabled: No
> > 2006-02-14 08:17:41 800 d0 DnldMgr Download manager restoring 0 downloads
> > 2006-02-14 08:17:41 800 d0 Agent * Failed to load persisted download
> > calls, error = 0x80004002
> > 2006-02-14 08:17:42 800 d0 Agent WARNING:
> > DeleteVolatileServices::GetServiceList failed with 0x80004002.
> > 2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
> > DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with
> > 0x80004002.
> > 2006-02-14 08:17:42 800 d0 DnldMgr FATAL:
> > DM:CAgentDownloadManager:elayedInit: RestoreDownloadJobs failed with
> > 0x00000000.
> > 2006-02-14 08:17:42 800 d0 AU ########### AU: Initializing Automatic
> > Updates ###########
> > 2006-02-14 08:17:42 800 d0 AU AU setting next detection timeout to
> > 2006-02-14 15:17:42
> > 2006-02-14 08:17:43 800 d0 AU # Approval type: Pre-install notify (User
> > preference)
> > 2006-02-14 08:17:43 800 d0 AU # Auto-install minor updates: No (User
> > preference)
> > 2006-02-14 08:17:43 800 d0 AU FATAL: Failed to get session from datastore,
> > error = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU FATAL: Failed to Unserialize from data
> > store, error = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU # WARNING: Exit code = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU WARNING: InitAUComponents Failed, will
> > restart AU in 30 mins, error = 0x80004002
> > 2006-02-14 08:17:43 800 d0 AU AU Restart required....
> > 2006-02-14 08:17:44 800 65c DnldMgr FATAL:
> > DM:CAgentDownloadManager::CheckAllCallDownloadStat es: GetSession failed with
> > 0x80004002.
> >

>
>
> --
> torgeir, Microsoft MVP Scripting, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Re: Windows Update under Vista hangs when downloading updates Robert Aldwinckle Windows Vista Performance 2 07-17-2007 07:46 AM
Windows Update hangs while searching for updates - 0x8024001b in L Fragile Windows Update 5 07-29-2005 07:03 PM
Windows Update stops downloading updates, hangs. a_bit_frustrated Windows Update 3 06-02-2005 08:01 AM
Windows Update hangs while searching for updates ChengXin Windows Update 3 01-02-2005 04:25 PM
Windows Update hangs on 'looking for available updates' Windows Update 1 09-16-2004 09:48 PM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59