Windows Update has a problem

I get a message box that Windows Update has a problem... but no specific
error is mentioned nor is an error number nor is there any clue whatsoever as
to why I keep getting the same message over and over and over and over and
over...

What's wrong and how do I stop it? Please will someone NOT from Microsoft
answer my question because they obviously do not know how to provide useful
error message boxes.
--
MPS

Look in the Windows Update log for the specific error, Step 1 on this link.
http://www3.telus.net/dandemar/updtcl.htm

Follow the Windows Update Checklist to help remove any possible problems for
Windows Update.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"MPS" <> wrote in message
news:32CAB4A1-7A95-4F6B-8746-...
>I get a message box that Windows Update has a problem... but no specific
> error is mentioned nor is an error number nor is there any clue whatsoever
> as
> to why I keep getting the same message over and over and over and over and
> over...
>
> What's wrong and how do I stop it? Please will someone NOT from Microsoft
> answer my question because they obviously do not know how to provide
> useful
> error message boxes.
> --
> MPS

I had the same problem. Knuckleheads from Microsoft were useless. Here's the
fix:

Go to Start>run>type "command."
Then type the following:
net stop wuauserv
cd /d c:\windows\SoftwareDistribution
rd /s DataStore
net start wuauserv

That should do it. At least it did for me.

"MPS" wrote:

> I get a message box that Windows Update has a problem... but no specific
> error is mentioned nor is an error number nor is there any clue whatsoever as
> to why I keep getting the same message over and over and over and over and
> over...
>
> What's wrong and how do I stop it? Please will someone NOT from Microsoft
> answer my question because they obviously do not know how to provide useful
> error message boxes.
> --
> MPS

Correction: In the first line of my instructions where I said type "command,"
you actually just type "cmd."

"Jupiter Jones [MVP]" wrote:

> Look in the Windows Update log for the specific error, Step 1 on this link.
> http://www3.telus.net/dandemar/updtcl.htm
>
> Follow the Windows Update Checklist to help remove any possible problems for
> Windows Update.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "MPS" <> wrote in message
> news:32CAB4A1-7A95-4F6B-8746-...
> >I get a message box that Windows Update has a problem... but no specific
> > error is mentioned nor is an error number nor is there any clue whatsoever
> > as
> > to why I keep getting the same message over and over and over and over and
> > over...
> >
> > What's wrong and how do I stop it? Please will someone NOT from Microsoft
> > answer my question because they obviously do not know how to provide
> > useful
> > error message boxes.
> > --
> > MPS
>
>
>

thanks. I'll give it a try. I had turned off Automatic Updates. I've
turned it back on now so I'll see if that was the problem by tomorrow.
--
MPS


"JimC" wrote:

> I had the same problem. Knuckleheads from Microsoft were useless. Here's the
> fix:
>
> Go to Start>run>type "command."
> Then type the following:
> net stop wuauserv
> cd /d c:\windows\SoftwareDistribution
> rd /s DataStore
> net start wuauserv
>
> That should do it. At least it did for me.
>
> "MPS" wrote:
>
> > I get a message box that Windows Update has a problem... but no specific
> > error is mentioned nor is an error number nor is there any clue whatsoever as
> > to why I keep getting the same message over and over and over and over and
> > over...
> >
> > What's wrong and how do I stop it? Please will someone NOT from Microsoft
> > answer my question because they obviously do not know how to provide useful
> > error message boxes.
> > --
> > MPS

If you mean the service "Automatic Update", that must be on whether you are
getting updates automatically or manually from the Windows Update site.
Otherwise it will fail.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"MPS" <> wrote in message
news:6179DEDE-6C5A-4B8E-A141-...
> thanks. I'll give it a try. I had turned off Automatic Updates. I've
> turned it back on now so I'll see if that was the problem by tomorrow.
> --
> MPS

CRAP! I've been having the same issue for two months and can't find ANYONE
to help me! I also tried doing the "command" fix you suggested and it didn't
help. I also have no idea what any of that might of done or did (??)
Looking through the sites and chat rooms, it seems A LOT OF PEOPLE ALL OVER
THE WORLD are having this problem. Can ANYONE give a "walk-through" fix for
us IT rookies out here who want our Microsoft Window Updates?

"Jupiter Jones [MVP]" wrote:

> If you mean the service "Automatic Update", that must be on whether you are
> getting updates automatically or manually from the Windows Update site.
> Otherwise it will fail.
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> http://www.dts-l.org
>
>
> "MPS" <> wrote in message
> news:6179DEDE-6C5A-4B8E-A141-...
> > thanks. I'll give it a try. I had turned off Automatic Updates. I've
> > turned it back on now so I'll see if that was the problem by tomorrow.
> > --
> > MPS
>
>
>

Here is "THE SITE" with "THE FIX" and the only apparent person on the planet
who is smart enough to figure it out. Thank you Fermu!
http://www.fermu.com/content/view/156/37/lang,us/

"MPS" wrote:

> I get a message box that Windows Update has a problem... but no specific
> error is mentioned nor is an error number nor is there any clue whatsoever as
> to why I keep getting the same message over and over and over and over and
> over...
>
> What's wrong and how do I stop it? Please will someone NOT from Microsoft
> answer my question because they obviously do not know how to provide useful
> error message boxes.
> --
> MPS