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Windows Update have just stopped!!! Help Required!

 
 
Carla
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      03-15-2009
Hello everyone

I need urgently your help in resolving this problem!
As usual, I've started my Windows Update and I've chosen to install the
following updates for windows vista: KB958690, KB960225, KB959772, KB905866
and KB890830.
I've downloaded all these updates, Windows has automatically created a
restore point and the instalation started; I've noticed that Windows Update
was workinkg more slownly than usual but when it started to install the
KB890830 (remove malware tool) it suddenly stopped. The process has stopped
on 66% and still is stopped since more than one hour. All the other updates
are installed. All of them have not more than 16, 17 MB! This is not normal.
The PC still works normally, except the Windows Update. I don't have any
error message, I choose to stop the Instalation Process and I close the
Windows Update window, but the Windows Update symbol is still activated on my
desktop bar.
I know that this may sound ridiculous for some of you but I'm afraid to
reeboot the PC with Windows Update active and to create problems in my OS.

Can you please help me out? I've noticed lots of people are having the same
problems.

Thank you

Regards
 
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antioch
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Posts: n/a

 
      03-15-2009


"Carla" <> wrote in message
news04268B5-A03E-4702-AA05-...
> Hello everyone
>
> I need urgently your help in resolving this problem!
> As usual, I've started my Windows Update and I've chosen to install the
> following updates for windows vista: KB958690, KB960225, KB959772,
> KB905866
> and KB890830.
> I've downloaded all these updates, Windows has automatically created a
> restore point and the instalation started; I've noticed that Windows
> Update
> was workinkg more slownly than usual but when it started to install the
> KB890830 (remove malware tool) it suddenly stopped. The process has
> stopped
> on 66% and still is stopped since more than one hour. All the other
> updates
> are installed. All of them have not more than 16, 17 MB! This is not
> normal.
> The PC still works normally, except the Windows Update. I don't have any
> error message, I choose to stop the Instalation Process and I close the
> Windows Update window, but the Windows Update symbol is still activated on
> my
> desktop bar.
> I know that this may sound ridiculous for some of you but I'm afraid to
> reeboot the PC with Windows Update active and to create problems in my OS.
>
> Can you please help me out? I've noticed lots of people are having the
> same
> problems.
>
> Thank you
>
> Regards


You do not say how you have tried to install these?
Have you tried them one at a time - in any case, I always do the KB890830 on
its own, straight to the desktop.

Antioch



 
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Carla
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Posts: n/a

 
      03-15-2009
Hi

I go to Start Menu and I choose "Windows Update". After it stops looking for
updates for my computer, I've chosen the ones I mentioned in my post.

An question: is it normal to have the Windows Update symbol on my desktop
bar after I've chosen to stop the instalattion?
How can I be sure that Windows Update has really stopped so I can safelly
restart my computer?

Thanks in advance

"antioch" wrote:

>
>
> "Carla" <> wrote in message
> news04268B5-A03E-4702-AA05-...
> > Hello everyone
> >
> > I need urgently your help in resolving this problem!
> > As usual, I've started my Windows Update and I've chosen to install the
> > following updates for windows vista: KB958690, KB960225, KB959772,
> > KB905866
> > and KB890830.
> > I've downloaded all these updates, Windows has automatically created a
> > restore point and the instalation started; I've noticed that Windows
> > Update
> > was workinkg more slownly than usual but when it started to install the
> > KB890830 (remove malware tool) it suddenly stopped. The process has
> > stopped
> > on 66% and still is stopped since more than one hour. All the other
> > updates
> > are installed. All of them have not more than 16, 17 MB! This is not
> > normal.
> > The PC still works normally, except the Windows Update. I don't have any
> > error message, I choose to stop the Instalation Process and I close the
> > Windows Update window, but the Windows Update symbol is still activated on
> > my
> > desktop bar.
> > I know that this may sound ridiculous for some of you but I'm afraid to
> > reeboot the PC with Windows Update active and to create problems in my OS.
> >
> > Can you please help me out? I've noticed lots of people are having the
> > same
> > problems.
> >
> > Thank you
> >
> > Regards

>
> You do not say how you have tried to install these?
> Have you tried them one at a time - in any case, I always do the KB890830 on
> its own, straight to the desktop.
>
> Antioch
>
>
>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      03-15-2009
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB890830).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Carla wrote:
> Hello everyone
>
> I need urgently your help in resolving this problem!
> As usual, I've started my Windows Update and I've chosen to install the
> following updates for windows vista: KB958690, KB960225, KB959772,
> KB905866
> and KB890830.
> I've downloaded all these updates, Windows has automatically created a
> restore point and the instalation started; I've noticed that Windows
> Update
> was workinkg more slownly than usual but when it started to install the
> KB890830 (remove malware tool) it suddenly stopped. The process has
> stopped
> on 66% and still is stopped since more than one hour. All the other
> updates
> are installed. All of them have not more than 16, 17 MB! This is not
> normal.
> The PC still works normally, except the Windows Update. I don't have any
> error message, I choose to stop the Instalation Process and I close the
> Windows Update window, but the Windows Update symbol is still activated on
> my desktop bar.
> I know that this may sound ridiculous for some of you but I'm afraid to
> reeboot the PC with Windows Update active and to create problems in my OS.
>
> Can you please help me out? I've noticed lots of people are having the
> same
> problems.
>
> Thank you
>
> Regards


 
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antioch
Guest
Posts: n/a

 
      03-15-2009

"Carla" <> wrote in message
news:4D01D410-F319-46EC-AE90-...
> Hi
>
> I go to Start Menu and I choose "Windows Update". After it stops looking
> for
> updates for my computer, I've chosen the ones I mentioned in my post.
>
> An question: is it normal to have the Windows Update symbol on my desktop
> bar after I've chosen to stop the instalattion?
> How can I be sure that Windows Update has really stopped so I can safelly
> restart my computer?
>
> Thanks in advance


Do you mean the little yellow shield in the task bar at the bottom
right??????
Have you tried saving to disc after DL each KB from MS DL Center and then
installing, off-line with all security software disabled?
There is more than one way sometimes to skin the MS cat.

Antioch



 
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