Hi all I am new to this group and have spent a good 4 to 5 hours trying
to rectify the balls up this particular Windows update did to my
computers.
I manage a W2K domain with AD for a school and decided to get the
client computers up dated and ready for a new year of virus and worm
attacks that will surely come.(There are now three things in life you
can be sure of, Death, Taxes, and attacks on Microsoft operating
systems).
The computers for our students are Windows XP Pro SP2 have a default HP
2300 dn networked printer which automatically loads when a student logs
in, this I have done via this idea Microsoft had on their knowledge
base
http://support.microsoft.com/kb/307016/en-us(Very handy for system
administrators)
To continue, when that update came in all the client computers default
settings were changed to print Labels, Auto feed tray,American Letter
size, not good when we use A4, Tray 2,Plain paper, (irate stressed out
students don't need printer problems adding to their list of woes
believe you me)
To rectify this issue I went through on a client computer using this
tool from
http://www.petri.co.il/download_free_reskit_tools.htm (Daniel Petri a
savoiur if there ever was one) the delprof tool (Delete Profiles Tool)
or from the Windows Resource kit and removed all the users profiles
contained in the Documents and settings folder on this client computer.
Then I re-booted and went through the procedure listed on the
Microsoft Knowledge base as I mentioned before
http://support.microsoft.com/kb/307016/en-us
and made a totally new and renamed profile for a user, set the
settings to A4,Plain Paper, Tray 2, and tested it on a local user
account and then on a domain user account.
It worked so I up loaded the default user profile contained in the
Documents and settings folder (note this folder is hidden and is read
only so use the tools folder> options menu to view the hidden files,
but don't change the attributes) to a USB memory drive and went through
each of the students computers removing already existing profiles with
the Delprof tool, and removing the Default User profile folder that was
already there and replaced it with the one I copied to my USB Memory
drive from the successful labrat computer.
Rebooted and and logged in with a student account and verified the
default printer loaded and that the settings went back to A4,Plain
Paper, Tray 2,and hey presto all was back to normal.
Hopefully I will have contented students that can print with out having
to adjust the printers settings each time they want to print
something, or worse calling me every seven seconds to do it for them.
It worked for me and hopefully it may help you
Someone at Microsoft and or Hewlett Packard owes me a days pay for
fixing this on my Saturday my day of rest.
Bye
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