After updating Win XP Pro today, a new widget tells me that my copy has
'an invalid product key' and provides a number of options. For me the
obvious option is to pay the money ($149), get my current copy 'validated'
and receive a CD by mail later.
The option starts with a drop-down Country List for me to indicate where
I am. PROBLEM: THE COUNTRY LIST IS INCOMPLETE AND HAS NO
'OTHER' OPTION. I cannot proceed. As far as I can see the list omits all of
the countries in the North Pacific (all of them Ex-US Trust Territories for
goodness sake, independent since the early 80s), as follows:
Micronesia (Federated States of Micronesia)
Marshall Islands
Northern Marianas (Commonwealth of the Northern Marianas)
Palau
I notice that it also omits East Timor, independent since 2001. It probably
also omits others.
Is this a satisfactory situation for MS? Do you think it projects a desirable
impression of MS's comprehensive World view? I an hopeful that MS
will proceed ASAP to rectify this deficiency, so that I and many others out
here in small countries can 'regularise' our MS software, get snailmail sent
to us and so on.
Suggestion.
(1). Nominate one person in MS to assemble and maintain a complete list
of the World's countries (try National Geographic, or if that doesn't work,
the Times Atlas of the World)
(2). Load that list onto one of MS's master servers and replicate it to all of
the other MS web servers, so that the same correct dropdown list appears
in all appropriate MS web pages.
Request.
It would be both heartwarming and reassuring to receive a human-
generated reply to this email, and hopefully a later one telling me that the
country list is now complete, so that I can regularise my Win XP Pro.
Best regards,
Mike Walker.
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