Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Update > Windows Update Inconsistency

Reply
Thread Tools Display Modes

Windows Update Inconsistency

 
 
GLH
Guest
Posts: n/a

 
      10-14-2004
I'm running Microsoft Windows XP Professional Version 2002 Service Pack 2
AND Microsoft Office Professional Edition 2003 SP1. When I go to the
Windows Update site and check for updates the following displays:


Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
Download size: 4.3 MB, 2 minutes
This update resolves an issue affecting only customers deploying the
MS04-028 update for Office XP on Windows XP SP2. The original update appears
to install correctly, but it may not actually have completed. To help
protect your computer, we are providing this new update. After you install
this item, you may have to restart your computer. Details...

My question is why? I don't have Office XP installed on my machine. Is
this truly an update I need to install?


 
Reply With Quote
 
 
 
 
Jupiter Jones [MVP]
Guest
Posts: n/a

 
      10-14-2004
Did you ever have Office XP on the computer?
Such as upgraded to Office 2003 from Office XP?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"GLH" <> wrote in message
news:...
> I'm running Microsoft Windows XP Professional Version 2002 Service
> Pack 2
> AND Microsoft Office Professional Edition 2003 SP1. When I go to
> the
> Windows Update site and check for updates the following displays:
>
>
> Critical Update for Office XP on Windows XP Service Pack 2
> (KB885884)
> Download size: 4.3 MB, 2 minutes
> This update resolves an issue affecting only customers deploying the
> MS04-028 update for Office XP on Windows XP SP2. The original update
> appears
> to install correctly, but it may not actually have completed. To
> help
> protect your computer, we are providing this new update. After you
> install
> this item, you may have to restart your computer. Details...
>
> My question is why? I don't have Office XP installed on my machine.
> Is
> this truly an update I need to install?
>
>



 
Reply With Quote
 
GLH
Guest
Posts: n/a

 
      10-14-2004
Yes I did. But it has been replaced with Office 2003. What is the impact
if I go ahead and allow the update to install?


"Jupiter Jones [MVP]" <> wrote in message
news:%...
> Did you ever have Office XP on the computer?
> Such as upgraded to Office 2003 from Office XP?
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "GLH" <> wrote in message
> news:...
>> I'm running Microsoft Windows XP Professional Version 2002 Service Pack 2
>> AND Microsoft Office Professional Edition 2003 SP1. When I go to the
>> Windows Update site and check for updates the following displays:
>>
>>
>> Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
>> Download size: 4.3 MB, 2 minutes
>> This update resolves an issue affecting only customers deploying the
>> MS04-028 update for Office XP on Windows XP SP2. The original update
>> appears
>> to install correctly, but it may not actually have completed. To help
>> protect your computer, we are providing this new update. After you
>> install
>> this item, you may have to restart your computer. Details...
>>
>> My question is why? I don't have Office XP installed on my machine. Is
>> this truly an update I need to install?
>>
>>

>
>



 
Reply With Quote
 
Aron Henning
Guest
Posts: n/a

 
      10-15-2004
The same update is on my list, and I have never had an MS Office on my
machine at all.

--
Regards
Aron Henning


"GLH" <> skrev i en meddelelse
news:...
| I'm running Microsoft Windows XP Professional Version 2002 Service Pack 2
| AND Microsoft Office Professional Edition 2003 SP1. When I go to the
| Windows Update site and check for updates the following displays:
|
|
| Critical Update for Office XP on Windows XP Service Pack 2 (KB885884)
| Download size: 4.3 MB, 2 minutes
| This update resolves an issue affecting only customers deploying the
| MS04-028 update for Office XP on Windows XP SP2. The original update
appears
| to install correctly, but it may not actually have completed. To help
| protect your computer, we are providing this new update. After you install
| this item, you may have to restart your computer. Details...
|
| My question is why? I don't have Office XP installed on my machine. Is
| this truly an update I need to install?
|
|


 
Reply With Quote
 
Jupiter Jones [MVP]
Guest
Posts: n/a

 
      10-15-2004
Aron;
Do you have or have you had any of the Office components referenced
here:
http://support.microsoft.com/?kbid=885884
Or
http://support.microsoft.com/kb/831932/
Or
http://support.microsoft.com/kb/832332/

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Aron Henning" <> wrote in message
news:...
> The same update is on my list, and I have never had an MS Office on
> my
> machine at all.
>
> --
> Regards
> Aron Henning
>
>
> "GLH" <> skrev i en meddelelse
> news:...
> | I'm running Microsoft Windows XP Professional Version 2002 Service
> Pack 2
> | AND Microsoft Office Professional Edition 2003 SP1. When I go to
> the
> | Windows Update site and check for updates the following displays:
> |
> |
> | Critical Update for Office XP on Windows XP Service Pack 2
> (KB885884)
> | Download size: 4.3 MB, 2 minutes
> | This update resolves an issue affecting only customers deploying
> the
> | MS04-028 update for Office XP on Windows XP SP2. The original
> update
> appears
> | to install correctly, but it may not actually have completed. To
> help
> | protect your computer, we are providing this new update. After you
> install
> | this item, you may have to restart your computer. Details...
> |
> | My question is why? I don't have Office XP installed on my
> machine. Is
> | this truly an update I need to install?
> |
> |
>
>



 
Reply With Quote
 
Torgeir Bakken \(MVP\)
Guest
Posts: n/a

 
      10-17-2004
GLH wrote:

> "Jupiter Jones [MVP]" <> wrote:
>
>> Did you ever have Office XP on the computer?
>> Such as upgraded to Office 2003 from Office XP?

>
>
> Yes I did. But it has been replaced with Office 2003.


That explains it.

The "problem" is that an uninstallation of Office XP is that it doesn't
delete the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\ Common\InstallRoot\
(but it deletes the Path value under it).

Because the key exists on your computer, the update is offered to you.
I have tried to convince someone at Microsoft that they need to check
for the existence of the Path value under that key, and not the
existence of the key only. Hopefully, they are looking into it now.


Please start regedit.exe and go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\ Common\InstallRoot\

If you have no Path value under that key, you do not have any Office XP
components installed, and I suggest you just delete the key path
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\ . Make a backup by
exporting the key to a file first (File/Export... in regedit's menu) in
case you have any problems after the delete, even if it is very unlikely.

This way you will be sure that you will not be offered any Office XP
updates anymore in the future.


> What is the impact if I go ahead and allow the update to install?


Nothing really, it will not find anything to upgrade, and then I think
it will set a marker so it doesn't keep nagging you to install.



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
Reply With Quote
 
Torgeir Bakken \(MVP\)
Guest
Posts: n/a

 
      10-17-2004
Aron Henning wrote:

> The same update is on my list, and I have never had an MS Office
> on my machine at all.

Hi

1)
If you start regedit.exe, do you find this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\ Common\InstallRoot\
(note especially the 10.0 part)

2)
If so, is it a "Path" value under that key?

3)
If the "Path" value exists, does it point to a folder that exists
and contains some files and folders?



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
VirtualStore inconsistency? hsgoogol@gmail.com Windows Vista General Discussion 1 05-18-2008 10:01 PM
File Type Ordering Inconsistency Julian Windows Vista File Management 4 02-02-2008 11:38 AM
A Windows Vista Security Tip: Use Windows Update to Update all Microsoft Programs on your Computer tokjad@gmail.com Windows Vista Security 5 05-12-2007 10:33 PM
MOF class and C-structure inconsistency? David Windows Vista Drivers 0 02-25-2005 02:12 AM
RE: Windows Update fails - Generic Host Process crashes; windows update has not passed logo testing Nelson Windows Update 1 05-11-2004 04:06 PM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59