Windows Update install Ideacom software

I just updated my laptop and I stupidly installed an update that said it was
for Ideacom Technology - Input - HID Touch Screen (PS/2).
It was installed and it messed up my touchpad and pointer.
I have tried to uninstall via the Device Manager but each time I do it keeps
reinstalling itself.

How do I remove this software?
It is not in the Add/Remove.

Windows XP Pro SP3
Dell Inspiron

Yep, I fell for it too thinking it might have been associated with the
fingerprint reader. It was not. It took over my PS/2 mouse port and I had to
switch the mouse over to a USB port to get it working. I went into device
manager and uninstalled it and then grabbed the latest Intellipoint installer
(I have a MS mouse) and ran it and it took over the PS/2 mouser driver duties.

Try reinstalling your mouse driver, even if you have to pick one from a list
using the advanced installer option...

I've updated 4 systems today and on 3 of them this fubar Ideacom update has
appeared. I said "no thank you" and hid it from view the second two times.
Hopefully MS will get this fixed soom before it hurts too many others.

"Jeffrey" wrote:

> I just updated my laptop and I stupidly installed an update that said it was
> for Ideacom Technology - Input - HID Touch Screen (PS/2).
> It was installed and it messed up my touchpad and pointer.
> I have tried to uninstall via the Device Manager but each time I do it keeps
> reinstalling itself.
>
> How do I remove this software?
> It is not in the Add/Remove.
>
> Windows XP Pro SP3
> Dell Inspiron
>

Jeffrey wrote:
> I just updated my laptop and I stupidly installed an update that
> said it was for Ideacom Technology - Input - HID Touch Screen
> (PS/2).
> It was installed and it messed up my touchpad and pointer.
> I have tried to uninstall via the Device Manager but each time I do
> it keeps reinstalling itself.
>
> How do I remove this software?
> It is not in the Add/Remove.

Device Manager, Roll-Back Driver.
http://www.microsoft.com/windowsxp/u...rrollback.mspx

Otherwise...

Go to Dell, get the latest driver for your device(s) and install them.

Always go back to those who support said hardware for thehardware device
drivers. Always ignore hardware drivers for non-microsoft products from
Microsoft. IMHO.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" wrote:

> Jeffrey wrote:
> > I just updated my laptop and I stupidly installed an update that
> > said it was for Ideacom Technology - Input - HID Touch Screen
> > (PS/2).
> > It was installed and it messed up my touchpad and pointer.
> > I have tried to uninstall via the Device Manager but each time I do
> > it keeps reinstalling itself.
> >
> > How do I remove this software?
> > It is not in the Add/Remove.
>
> Device Manager, Roll-Back Driver.
> http://www.microsoft.com/windowsxp/u...rrollback.mspx
>
> Otherwise...
>
> Go to Dell, get the latest driver for your device(s) and install them.
>
> Always go back to those who support said hardware for thehardware device
> drivers. Always ignore hardware drivers for non-microsoft products from
> Microsoft. IMHO.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> the driver won't roll back or uninstall and dell has no mouse driver updates..the only solution as I see it is to install a new usb mouse instead...even uninstalling the windows update from add/delete doesn't help...

YEah I did the same thing today recently and I got SCREWED thanks a lot
Microsoft. YOu better create a update patch that fixes this problem, I can
use my non-usb mouse now.

"harry" wrote:

>
>
> "Shenan Stanley" wrote:
>
> > Jeffrey wrote:
> > > I just updated my laptop and I stupidly installed an update that
> > > said it was for Ideacom Technology - Input - HID Touch Screen
> > > (PS/2).
> > > It was installed and it messed up my touchpad and pointer.
> > > I have tried to uninstall via the Device Manager but each time I do
> > > it keeps reinstalling itself.
> > >
> > > How do I remove this software?
> > > It is not in the Add/Remove.
> >
> > Device Manager, Roll-Back Driver.
> > http://www.microsoft.com/windowsxp/u...rrollback.mspx
> >
> > Otherwise...
> >
> > Go to Dell, get the latest driver for your device(s) and install them.
> >
> > Always go back to those who support said hardware for thehardware device
> > drivers. Always ignore hardware drivers for non-microsoft products from
> > Microsoft. IMHO.
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
> >
> > the driver won't roll back or uninstall and dell has no mouse driver updates..the only solution as I see it is to install a new usb mouse instead...even uninstalling the windows update from add/delete doesn't help...

Warren wrote:
> Yep, I fell for it too thinking it might have been associated with the
> fingerprint reader. It was not. It took over my PS/2 mouse port and I had to
> switch the mouse over to a USB port to get it working. I went into device
> manager and uninstalled it and then grabbed the latest Intellipoint installer
> (I have a MS mouse) and ran it and it took over the PS/2 mouser driver duties.
>
> Try reinstalling your mouse driver, even if you have to pick one from a list
> using the advanced installer option...
>
> I've updated 4 systems today and on 3 of them this fubar Ideacom update has
> appeared. I said "no thank you" and hid it from view the second two times.
> Hopefully MS will get this fixed soom before it hurts too many others.

Did it come via Automatic Updates or did you go to MS' update web site?

Alias
>
> "Jeffrey" wrote:
>
>> I just updated my laptop and I stupidly installed an update that said it was
>> for Ideacom Technology - Input - HID Touch Screen (PS/2).
>> It was installed and it messed up my touchpad and pointer.
>> I have tried to uninstall via the Device Manager but each time I do it keeps
>> reinstalling itself.
>>
>> How do I remove this software?
>> It is not in the Add/Remove.
>>
>> Windows XP Pro SP3
>> Dell Inspiron
>>

I found a solution. So far this has worked for me.

STEPS:
1. Open "My Computer" and go to the following location
C:\windows\system32\drivers.

2. Find a file named "idcphid.sys" and rename it to "idcphidMODIFIED"

3. Now uninstall the "IdeaCom HID Touch Screen (PS/2)" driver under "Human
Interface Devices" in "Device Manager" (Device Manager can be found under
"Control Panel" > "Administrative Tools" > "Computer Management")

4. Your computer will require a restart. After the restart completes your
problem should be fixed.

POSSIBLE EXPLANATION:
If you JUST uninstall the driver under "Human Interface Devices" it will
find the driver after the first reboot and reinstall itself. A second reboot
will show that your mouse is not working again.

By renaming or deleting the "idcphid.sys" file it can't reinstall itself
apparently.



"Paul" wrote:

> YEah I did the same thing today recently and I got SCREWED thanks a lot
> Microsoft. YOu better create a update patch that fixes this problem, I can
> use my non-usb mouse now.
>
> "harry" wrote:
>
> >
> >
> > "Shenan Stanley" wrote:
> >
> > > Jeffrey wrote:
> > > > I just updated my laptop and I stupidly installed an update that
> > > > said it was for Ideacom Technology - Input - HID Touch Screen
> > > > (PS/2).
> > > > It was installed and it messed up my touchpad and pointer.
> > > > I have tried to uninstall via the Device Manager but each time I do
> > > > it keeps reinstalling itself.
> > > >
> > > > How do I remove this software?
> > > > It is not in the Add/Remove.
> > >
> > > Device Manager, Roll-Back Driver.
> > > http://www.microsoft.com/windowsxp/u...rrollback.mspx
> > >
> > > Otherwise...
> > >
> > > Go to Dell, get the latest driver for your device(s) and install them.
> > >
> > > Always go back to those who support said hardware for thehardware device
> > > drivers. Always ignore hardware drivers for non-microsoft products from
> > > Microsoft. IMHO.
> > >
> > > --
> > > Shenan Stanley
> > > MS-MVP
> > > --
> > > How To Ask Questions The Smart Way
> > > http://www.catb.org/~esr/faqs/smart-questions.html
> > >
> > > the driver won't roll back or uninstall and dell has no mouse driver updates..the only solution as I see it is to install a new usb mouse instead...even uninstalling the windows update from add/delete doesn't help...

jeffrey..yur solution works..it even deleted the wrong mouse and puts the
correct mouse back under hardware devices..thanks much..

"Jeffrey" wrote:

> I found a solution. So far this has worked for me.
>
> STEPS:
> 1. Open "My Computer" and go to the following location
> C:\windows\system32\drivers.
>
> 2. Find a file named "idcphid.sys" and rename it to "idcphidMODIFIED"
>
> 3. Now uninstall the "IdeaCom HID Touch Screen (PS/2)" driver under "Human
> Interface Devices" in "Device Manager" (Device Manager can be found under
> "Control Panel" > "Administrative Tools" > "Computer Management")
>
> 4. Your computer will require a restart. After the restart completes your
> problem should be fixed.
>
> POSSIBLE EXPLANATION:
> If you JUST uninstall the driver under "Human Interface Devices" it will
> find the driver after the first reboot and reinstall itself. A second reboot
> will show that your mouse is not working again.
>
> By renaming or deleting the "idcphid.sys" file it can't reinstall itself
> apparently.
>
>
>
> "Paul" wrote:
>
> > YEah I did the same thing today recently and I got SCREWED thanks a lot
> > Microsoft. YOu better create a update patch that fixes this problem, I can
> > use my non-usb mouse now.
> >
> > "harry" wrote:
> >
> > >
> > >
> > > "Shenan Stanley" wrote:
> > >
> > > > Jeffrey wrote:
> > > > > I just updated my laptop and I stupidly installed an update that
> > > > > said it was for Ideacom Technology - Input - HID Touch Screen
> > > > > (PS/2).
> > > > > It was installed and it messed up my touchpad and pointer.
> > > > > I have tried to uninstall via the Device Manager but each time I do
> > > > > it keeps reinstalling itself.
> > > > >
> > > > > How do I remove this software?
> > > > > It is not in the Add/Remove.
> > > >
> > > > Device Manager, Roll-Back Driver.
> > > > http://www.microsoft.com/windowsxp/u...rrollback.mspx
> > > >
> > > > Otherwise...
> > > >
> > > > Go to Dell, get the latest driver for your device(s) and install them.
> > > >
> > > > Always go back to those who support said hardware for thehardware device
> > > > drivers. Always ignore hardware drivers for non-microsoft products from
> > > > Microsoft. IMHO.
> > > >
> > > > --
> > > > Shenan Stanley
> > > > MS-MVP
> > > > --
> > > > How To Ask Questions The Smart Way
> > > > http://www.catb.org/~esr/faqs/smart-questions.html
> > > >
> > > > the driver won't roll back or uninstall and dell has no mouse driver updates..the only solution as I see it is to install a new usb mouse instead...even uninstalling the windows update from add/delete doesn't help...

When Windows Update starts, it creates a Restore Point before it modifies
anything.

I was able to get my system back to where it had been before I even ran
Windows Update by running System Restore (Start > All Programs > Accessories
> System Tools > System Restore) and then selecting that Restore Point.

Then I had to run Windows Update again to install the updates the really
wanted. This time, of course, I said Thanks but No Thanks to the Ideacom
update.
--
Tommy


"Jeffrey" wrote:

> I just updated my laptop and I stupidly installed an update that said it was
> for Ideacom Technology - Input - HID Touch Screen (PS/2).
> It was installed and it messed up my touchpad and pointer.
> I have tried to uninstall via the Device Manager but each time I do it keeps
> reinstalling itself.
>
> How do I remove this software?
> It is not in the Add/Remove.
>
> Windows XP Pro SP3
> Dell Inspiron
>

Actually this thing hijacked my PS/2 mouse when I tried it and switching over
to a USB mouse then allowed me to remove it. So I don't think this driver is
particular about what kind of pointing device you have --- whatever it is
will be hijacked. Now isn't that a friendly way to behave.

IMHO they should at least rename the update to BadIdeaCom.

"Jeffrey" wrote:
> It looks like this thing is messing up either a USB mouse setting or the
> touchpad/pointer setting.