Try the following:
1. Open Windows Explorer or My Computer.
2. Go to C:/Program Files/Internet Explorer/Uninstall Information.
3. Right click on the Uninstall Information folder and select Properties,
uncheck
the Hidden box and then click OK. A confirmation screen will come up.
Select the
Apply changes to this folder, subfolders and files button. This will unhide
all of
the files in the Uninstall Information folder.
4. Then move all of these files to a temporary folder that is empty on your
desktop. (for backup)
Note: If you cannot see the Uninstall Information folder, please try the
following
steps:
1. Click Start->My Computer.
2. Click Tools->Folder options->View.
3. Select "Show hidden files and folders" in the Advanced settings.
4. Uncheck "Hide protected operating system files (Recommended)".
5. Click OK.
After you remove the Uninstall Information, let's try installing Internet
Explorer 6 SP1 again.
Any change?
--
Thanks,
Lucy [MS]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jim and Shirley" <> wrote in message
news:05eb01c3d257$ebb17850$...
> We are trying to install windows service pack onto our
> computer We have Microsoft millenium on our Compaq
> computer and it will not let us install it.. Both on disk
> or through the internet. It will load everything but when
> it finishes the install after reboot it says The shortcut
> resume windows updat ink refers to a location that is
> unavailable. Then it tells you to restart and try again.
> After several attempt it still does not work. Please Help
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