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Windows Update Issue for XP

 
 
Jolene
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      07-12-2008
I have windows set to do automatic updates and as usual, I recieved an update
sometime back. Ever since then when I would try to go to add or remove
programs, half of my programs would not be there like they normally are. I
did a system restore back about a month and all my programs showed up. Then
just tonight, windows did an automatic update and here I am back to square
one. All my programs are missing again.

What the heck is going on? This should not be occurring because according to
articles I've read when you can't view your programs in add or remove, its
because a registery key has been lost.

So please tell me what I should do? And has anyone else had this problem
within the last month?
 
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jzapata
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      07-12-2008
I just received an update from Zone Alarm that resolved the issue. Zone
Alarm identified the KB951978 issue. Once I updated the program no more
worries. It was a pain in the interim......Good luck!!


"Jolene" wrote:

> I have windows set to do automatic updates and as usual, I recieved an update
> sometime back. Ever since then when I would try to go to add or remove
> programs, half of my programs would not be there like they normally are. I
> did a system restore back about a month and all my programs showed up. Then
> just tonight, windows did an automatic update and here I am back to square
> one. All my programs are missing again.
>
> What the heck is going on? This should not be occurring because according to
> articles I've read when you can't view your programs in add or remove, its
> because a registery key has been lost.
>
> So please tell me what I should do? And has anyone else had this problem
> within the last month?

 
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fred
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Posts: n/a

 
      08-04-2008


"Jolene" wrote:

> I have windows set to do automatic updates and as usual, I recieved an update
> sometime back. Ever since then when I would try to go to add or remove
> programs, half of my programs would not be there like they normally are. I
> did a system restore back about a month and all my programs showed up. Then
> just tonight, windows did an automatic update and here I am back to square
> one. All my programs are missing again.
>
> What the heck is going on? This should not be occurring because according to
> articles I've read when you can't view your programs in add or remove, its
> because a registery key has been lost.
>
> So please tell me what I should do? And has anyone else had this problem
> within the last month?

 
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