Windows Update KB898461 Fails

Operating System: Windows XP SP2
------------------------------------------
I cannot install Windows Update KB898461.
Message:
"Problem: A problem on your computer is preventing updates from being
downloaded or installed..."
I have tried it manually and booting in safe mode as well. Below is a part
of the WindowsUpdate.LOG file:
Any suggestions??

-----------LOG-----------------------------
2005-07-08 12:06:31 3804 d4c Handler Installing with parameters=-q -z -er,
sandbox=C:\WINDOWS\SoftwareDistribution\Download\e 8f0bcd92171c9af9c66928b3a749cec.
2005-07-08 12:06:37 3804 d4c Handler Install completed with 0x8007f00d.
2005-07-08 12:06:37 3804 90 Handler Install was cancelled
2005-07-08 12:06:37 1152 b98 AU >>## RESUMED ## AU: Installing update
[UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}]
2005-07-08 12:06:37 1152 b98 AU # WARNING: Install aborted, error =
0x8024000B
2005-07-08 12:06:37 3804 90 Handler : Install completed: result type =
0x2, installer error = False, error = 0x8007f00d, disabled until reboot = No,
reboot required = No
2005-07-08 12:06:37 3804 90 Handler FATAL: UH: 0x80242008:
HandleSingleUpdate failed
2005-07-08 12:06:37 3804 90 Handler :::::::::
2005-07-08 12:06:37 3804 90 Handler :: END :: Handler: Windows Patch
Install
2005-07-08 12:06:37 3804 90 Handler :::::::::::::
2005-07-08 12:06:37 1152 c08 Agent * WARNING: Exit code = 0x8024000B

"Wayne" wrote:

> Operating System: Windows XP SP2
> ------------------------------------------
> I cannot install Windows Update KB898461.
> Message:
> "Problem: A problem on your computer is preventing updates from being
> downloaded or installed..."
> I have tried it manually and booting in safe mode as well. Below is a part
> of the WindowsUpdate.LOG file:
> Any suggestions??
>
> -----------LOG-----------------------------
> 2005-07-08 12:06:31 3804 d4c Handler Installing with parameters=-q -z -er,
> sandbox=C:\WINDOWS\SoftwareDistribution\Download\e 8f0bcd92171c9af9c66928b3a749cec.
> 2005-07-08 12:06:37 3804 d4c Handler Install completed with 0x8007f00d.
> 2005-07-08 12:06:37 3804 90 Handler Install was cancelled
> 2005-07-08 12:06:37 1152 b98 AU >>## RESUMED ## AU: Installing update
> [UpdateId = {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}]
> 2005-07-08 12:06:37 1152 b98 AU # WARNING: Install aborted, error =
> 0x8024000B
> 2005-07-08 12:06:37 3804 90 Handler : Install completed: result type =
> 0x2, installer error = False, error = 0x8007f00d, disabled until reboot = No,
> reboot required = No
> 2005-07-08 12:06:37 3804 90 Handler FATAL: UH: 0x80242008:
> HandleSingleUpdate failed
> 2005-07-08 12:06:37 3804 90 Handler :::::::::
> 2005-07-08 12:06:37 3804 90 Handler :: END :: Handler: Windows Patch
> Install
> 2005-07-08 12:06:37 3804 90 Handler :::::::::::::
> 2005-07-08 12:06:37 1152 c08 Agent * WARNING: Exit code = 0x8024000B
>

To fix the issue with installing KB898461 simply rename the file:

c:\windows\system32\spupdsvc.exe

to

c:\windows\system32\spupdsvc.old

and then try the update again either through Windows Update or from the
full installer which can be downloaded here:

http://www.microsoft.com/downl oads/details.aspx?FamilyId=50C
334E1-9A6...

It should now complete successfully and allow you to start getting
other updates as well.

To fix the issue with installing KB898461 simply rename the file:

c:\windows\system32\spupdsvc.exe

to

c:\windows\system32\spupdsvc.old

and then try the update again either through Windows Update or from the
full installer which can be downloaded here:

http://www.microsoft.com/downloads/d...DisplayLang=en

It should now complete successfully and allow you to start getting
other updates as well.

>Thank you so much....You two have helped me fix a week long problem! Thanks
so very much!

"Herr_Mord" wrote:

> To fix the issue with installing KB898461 simply rename the file:
>
> c:\windows\system32\spupdsvc.exe
>
> to
>
> c:\windows\system32\spupdsvc.old
>
> and then try the update again either through Windows Update or from the
> full installer which can be downloaded here:
>
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> It should now complete successfully and allow you to start getting
> other updates as well.
>
>

Thank you MUCH, Herr. That worked like a charm and I've been working on
this pretty aggressively for the past 8 hours.

Kitt



--
kitt
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