Windows update KB898461

I am trying to install Windows update KB898461 using the online tool (and I
have tried the manual install) on my pc running windows xp with sp2 installed.

When attempting to install from the online site there is simply a message
saying that it failed to install. When trying to manually install I am told
that "An error occurred while copying file spmsg.dll. Cannot copy file to
destination directory" when i tell the installer to simply carry on
regardless I am then faced with the error "Setup can not copy the file
spmsg.dll." which is likely a problem caused by the initial non copying of
the file.

After searching the %rootdirectory%\WindowsUpdate.log for KB898461 I found
that on a few attempts to install the update the error "0x8007f0da"

I have tried numerous ways to fix this including changing the name of
%rootdirectory%\system32\spupdsvc.exe to spupdsvc.old and methods 1,2,3,4,5,6
and 8 on this page
"http://support.microsoft.com/default.aspx?scid=kb;en-us;822798" and I tired
installing update "KB898543" (which was recomended on the comunity forum)
with no effect.

Given how crucial this update is to my continuing ability to download and
install windows updates I would like to resolve this, I have searched this
board and tried many solutions (as above) but am still unable to install this
update. Can anyone help?

Courtesy of Patti MacLeod – Microsoft MVP

�Success at curing the 8007F0DA error has been noted after d/loading and running MVP
Torgeir Bakken's fixdb.bat file, available here:
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
Scroll down to the "Cryptographic service and related errors" section.�


--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"Graza" <> wrote in message
news:BFA93419-5DC4-45D5-88F0-...
>I am trying to install Windows update KB898461 using the online tool (and I
> have tried the manual install) on my pc running windows xp with sp2 installed.
>
> When attempting to install from the online site there is simply a message
> saying that it failed to install. When trying to manually install I am told
> that "An error occurred while copying file spmsg.dll. Cannot copy file to
> destination directory" when i tell the installer to simply carry on
> regardless I am then faced with the error "Setup can not copy the file
> spmsg.dll." which is likely a problem caused by the initial non copying of
> the file.
>
> After searching the %rootdirectory%\WindowsUpdate.log for KB898461 I found
> that on a few attempts to install the update the error "0x8007f0da"
>
> I have tried numerous ways to fix this including changing the name of
> %rootdirectory%\system32\spupdsvc.exe to spupdsvc.old and methods 1,2,3,4,5,6
> and 8 on this page
> "http://support.microsoft.com/default.aspx?scid=kb;en-us;822798" and I tired
> installing update "KB898543" (which was recomended on the comunity forum)
> with no effect.
>
> Given how crucial this update is to my continuing ability to download and
> install windows updates I would like to resolve this, I have searched this
> board and tried many solutions (as above) but am still unable to install this
> update. Can anyone help?

http://support.microsoft.com/default...b;en-us;822798
You Cannot Install Some Updates or Programs

http://www.updatexp.com/cryptographic-service.html
http://www3.telus.net/dandemar/updatinf.htm
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"Graza" <> wrote in message
news:7C5475DA-5768-4701-9DF4-...
> Sadly this has not solved my problem...
>
> "TaurArian [MS-MVP]" wrote:
>
>> Courtesy of Patti MacLeod – Microsoft MVP
>>
>> �Success at curing the 8007F0DA error has been noted after d/loading and running
>> MVP
>> Torgeir Bakken's fixdb.bat file, available here:
>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>> Scroll down to the "Cryptographic service and related errors" section.�
>>
>>
>> --
>> ===========================
>> TaurArian [MS-MVP] 2005-2006
>> ===========================

> http://support.microsoft.com/default...b;en-us;822798
> You Cannot Install Some Updates or Programs

I've done most of this before but did all 8 again, no luck

> http://www.updatexp.com/cryptographic-service.html

I followed all the methods on this (except for the one marked not for home
edition) no luck

> http://www3.telus.net/dandemar/updatinf.htm

I tried these methods again no luck, am currently looking through the
Windows Update checklist to try and solve the problem.

Thanks for all your help.

Hi Graza,

I'm facing the same problem as you. Do let me know if you have found a
solution. Tks.

"Graza" wrote:

> > http://support.microsoft.com/default...b;en-us;822798
> > You Cannot Install Some Updates or Programs
>
> I've done most of this before but did all 8 again, no luck
>
> > http://www.updatexp.com/cryptographic-service.html
>
> I followed all the methods on this (except for the one marked not for home
> edition) no luck
>
> > http://www3.telus.net/dandemar/updatinf.htm
>
> I tried these methods again no luck, am currently looking through the
> Windows Update checklist to try and solve the problem.
>
> Thanks for all your help.
>

if it helps any now when i try to do the update online the error is
0x800F0102 which doesn't seem to appear in the microsoft knowledge database

"JL" wrote:

> Hi Graza,
>
> I'm facing the same problem as you. Do let me know if you have found a
> solution. Tks.
>
> "Graza" wrote:
>
> > > http://support.microsoft.com/default...b;en-us;822798
> > > You Cannot Install Some Updates or Programs
> >
> > I've done most of this before but did all 8 again, no luck
> >
> > > http://www.updatexp.com/cryptographic-service.html
> >
> > I followed all the methods on this (except for the one marked not for home
> > edition) no luck
> >
> > > http://www3.telus.net/dandemar/updatinf.htm
> >
> > I tried these methods again no luck, am currently looking through the
> > Windows Update checklist to try and solve the problem.
> >
> > Thanks for all your help.
> >

"Graza" <> wrote in message
news59E6E13-14DB-4AD9-8708-...
> if it helps any now when i try to do the update online the error is
> 0x800F0102 which doesn't seem to appear in the microsoft knowledge database


Try posting the context of the error code in the logs?

E.g. in case you aren't aware of the file names of all the possible diagnostics
which could be created, search your harddrive for all files which contain the
string 800F0102 which were changed on the day that you ran the update.
Usually it is best to do this as soon as possible after you try the update
to avoid the possibility of subsequent updates being done which change
the last changed date.


HTH


Robert Aldwinckle
---

Graza,

I have been getting error 800F0102 when performing Windows Update. I
recently replaced Windows ME with XP Home Edition. I had to UnInstall XP to
go back to ME and then Reinstall XP. After that, I was able to install 2
updates with Windows Update but then Windows Update began trying to install
Windows Installer 3.1. It would download but never did successfully install
after several attempts. Each time the error code was 800F0102. My version of
Windows Installer was 3.0.3790.2180.

After reading this Newsgroup I did the following:
1. Deleted all temporary internet files.
2. Reboot.
3. Installed Windows Installer 3.1 Redistributable (v2) from the Microsoft
Download site:
http://www.microsoft.com/downloads/d...displaylang=en
4. Reboot
5. I then was able to use Windows Update to install 34 new updates.

This seems to have fixed my problem. Hope it will help you solve yours.

Burt

"Graza" wrote:

> if it helps any now when i try to do the update online the error is
> 0x800F0102 which doesn't seem to appear in the microsoft knowledge database
>
> "JL" wrote:
>
> > Hi Graza,
> >
> > I'm facing the same problem as you. Do let me know if you have found a
> > solution. Tks.
> >
> > "Graza" wrote:
> >
> > > > http://support.microsoft.com/default...b;en-us;822798
> > > > You Cannot Install Some Updates or Programs
> > >
> > > I've done most of this before but did all 8 again, no luck
> > >
> > > > http://www.updatexp.com/cryptographic-service.html
> > >
> > > I followed all the methods on this (except for the one marked not for home
> > > edition) no luck
> > >
> > > > http://www3.telus.net/dandemar/updatinf.htm
> > >
> > > I tried these methods again no luck, am currently looking through the
> > > Windows Update checklist to try and solve the problem.
> > >
> > > Thanks for all your help.
> > >

Correction: Step 1 should read: Ran "Disk Cleanup" on the c: drive and
deleted Downloaded Program Files, Temporary Internet Files, Recycle Bin,
Temporary Files, and Temporary PC Health Files.

"Burt" wrote:

> Graza,
>
> I have been getting error 800F0102 when performing Windows Update. I
> recently replaced Windows ME with XP Home Edition. I had to UnInstall XP to
> go back to ME and then Reinstall XP. After that, I was able to install 2
> updates with Windows Update but then Windows Update began trying to install
> Windows Installer 3.1. It would download but never did successfully install
> after several attempts. Each time the error code was 800F0102. My version of
> Windows Installer was 3.0.3790.2180.
>
> After reading this Newsgroup I did the following:
> 1. Deleted all temporary internet files.
> 2. Reboot.
> 3. Installed Windows Installer 3.1 Redistributable (v2) from the Microsoft
> Download site:
> http://www.microsoft.com/downloads/d...displaylang=en
> 4. Reboot
> 5. I then was able to use Windows Update to install 34 new updates.
>
> This seems to have fixed my problem. Hope it will help you solve yours.
>
> Burt
>
> "Graza" wrote:
>
> > if it helps any now when i try to do the update online the error is
> > 0x800F0102 which doesn't seem to appear in the microsoft knowledge database
> >
> > "JL" wrote:
> >
> > > Hi Graza,
> > >
> > > I'm facing the same problem as you. Do let me know if you have found a
> > > solution. Tks.
> > >
> > > "Graza" wrote:
> > >
> > > > > http://support.microsoft.com/default...b;en-us;822798
> > > > > You Cannot Install Some Updates or Programs
> > > >
> > > > I've done most of this before but did all 8 again, no luck
> > > >
> > > > > http://www.updatexp.com/cryptographic-service.html
> > > >
> > > > I followed all the methods on this (except for the one marked not for home
> > > > edition) no luck
> > > >
> > > > > http://www3.telus.net/dandemar/updatinf.htm
> > > >
> > > > I tried these methods again no luck, am currently looking through the
> > > > Windows Update checklist to try and solve the problem.
> > > >
> > > > Thanks for all your help.
> > > >

Sorry that didn't help either.

I renamed the download folder from the c:\windows\softwaredistribution
"download2" then tried to run the update again.
The result was a message saying that:

"An error occurred while copying spmsg.dll.
Cannot copy file to destination directory.
Click Retry to retry the operation or click Cancel to"

retry did not work, cancel just cancelled

The KB898461.log file read as
[KB898461.log]
"0.047: 2006/04/04 01:13:15.437 (local)
0.047:
C:\WINDOWS\SoftwareDistribution\Download\e8f0bcd92 171c9af9c66928b3a749cec\update\update.exe (version 6.1.22.4)
0.047: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.047: Hotfix started with following command line: -q -z -er
/ParentInfo:c5e1e17057495f45adf8870aa4161437
0.312: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
0.312: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
0.312: DoInstallation: CleanPFR failed: 0x2
0.312: SetProductTypes: InfProductBuildType=BuildType.IC
0.312: SetAltOsLoaderPath: No section uses DirId 65701; done.
0.312: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update_SP2GDR.inf failed
0.312: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB898461$
0.328: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
0.328: BuildCabinetManifest: update.url absent
0.328: Starting AnalyzeComponents
0.328: AnalyzePhaseZero used 0 ticks
0.328: No c:\windows\INF\updtblk.inf file.
0.328: OEM file scan used 0 ticks
0.328: AnalyzePhaseOne: used 0 ticks
0.328: AnalyzeComponents: Hotpatch analysis disabled; skipping.
0.328: AnalyzeComponents: Hotpatching is disabled.
0.328: FindFirstFile c:\windows\$hf_mig$\*.*
0.343: AnalyzeForBranching used 0 ticks.
0.343: AnalyzePhaseTwo used 0 ticks
0.343: AnalyzePhaseThree used 0 ticks
0.343: AnalyzePhaseFive used 0 ticks
0.343: AnalyzePhaseSix used 0 ticks
0.343: AnalyzeComponents used 15 ticks
0.343: Downloading 0 files
0.343: bPatchMode = FALSE
0.343: Inventory complete: ReturnStatus=0, 31 ticks
0.343: Num Ticks for invent : 31
0.359: VerifySize: Unable to verify size: Source = NULL:
c:\windows\inf\HFX2D.tmp
0.359: Copied file: c:\windows\inf\branches.inf
0.359: Allocation size of drive C: is 32768 bytes, free space = 17735254016
bytes
0.359: Drive C: free 16913MB req: 24MB w/uninstall 0MB
0.359: CabinetBuild complete
0.359: Num Ticks for Cabinet build : 16
0.359: DynamicStrings section not defined or empty.
0.375: FileInUse:: need to restart already, turn off
1.375: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
1.390: System Restore Point set.
1.484: Copied file: C:\WINDOWS\system32\spmsg.dll
1.484: PFE2: Not avoiding Per File Exceptions.
1.640: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update_SP2QFE.inf -> c:\windows\$hf_mig$\KB898461\update\update_SP2QFE. inf.
1.687: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\spuninst.exe -> c:\windows\$hf_mig$\KB898461\spuninst.exe.
1.703: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\spmsg.dll -> c:\windows\$hf_mig$\KB898461\spmsg.dll.
1.734: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\spcustom.dll -> c:\windows\$hf_mig$\KB898461\update\spcustom.dll.
1.734: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\KB898461.CAT -> c:\windows\$hf_mig$\KB898461\update\KB898461.CAT.
1.828: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update.exe -> c:\windows\$hf_mig$\KB898461\update\update.exe.
1.937: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\updspapi.dll -> c:\windows\$hf_mig$\KB898461\update\updspapi.dll.
1.953: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\update.ver -> c:\windows\$hf_mig$\KB898461\update\update.ver.
1.968: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\updatebr.inf -> c:\windows\$hf_mig$\KB898461\update\updatebr.inf.
1.984: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\eula.txt -> c:\windows\$hf_mig$\KB898461\update\eula.txt.
2.031: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied
c:\windows\softwaredistribution\download\e8f0bcd92 171c9af9c66928b3a749cec\update\branches.inf -> c:\windows\$hf_mig$\KB898461\update\branches.inf.
2.031: Copied file:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref
97.781: VerifySize: Unable to obtain Target file size:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref
97.781: UpdSpDecompressOrCopyFile error:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref, Error =
00000003
98.781: UpdSpDecompressOrCopyFile error:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref, Error =
00000003
99.781: UpdSpDecompressOrCopyFile error:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref, Error =
00000003
100.781: UpdSpDecompressOrCopyFile error:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref, Error =
00000003
101.781: UpdSpDecompressOrCopyFile error:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref, Error =
00000003
102.781: UpdSpDecompressOrCopyFile retries failed:
C:\WINDOWS\system32\PreInstall\WinSE\wxp_x86_0409_ v1\spmsg.dll.ref
102.781: UpdSpDecompressOrCopyFile error: ed an error:, Error = 0000007b
103.781: UpdSpDecompressOrCopyFile error: ed an error:, Error = 0000007b
104.781: UpdSpDecompressOrCopyFile error: ed an error:, Error = 0000007b
105.781: UpdSpDecompressOrCopyFile error: ed an error:, Error = 0000007b
106.781: UpdSpDecompressOrCopyFile error: ed an error:, Error = 0000007b
107.781: UpdSpDecompressOrCopyFile retries failed: ed an error:
107.812: The filename, directory name, or volume label syntax is incorrect.
107.812: KB898461 installation did not complete.

Windows XP has been partially updated and may not work properly.
107.812: Update.exe extended error code = 0x7b"

Any ideas?