Windows Update KB908531, MS Office problems

After installing this update I could not save documents or speadsheets. The
associated applications would lock up. After I performed a system restore to
exclude the update my MS Office programs worked Fine. I have had no other
problems with the most recent high priority updates. I am working with a
Toshiba laptop with Windows XP home and MS Office Professional 2003.

Several people, myself included, have had the same problem. If you have HP
scanner software on your machine, as I did, you must remove it. For me, that
solved the Microsoft application problems. However, I now have a very
expensive HP paperweight.

I have submitted a problem report to HP and hopefully others have as well.

Good luck!

"Gary M." wrote:

> After installing this update I could not save documents or speadsheets. The
> associated applications would lock up. After I performed a system restore to
> exclude the update my MS Office programs worked Fine. I have had no other
> problems with the most recent high priority updates. I am working with a
> Toshiba laptop with Windows XP home and MS Office Professional 2003.

Try installing the drivers but uninstalling the Share-to-Web application

wrote:
> Try installing the drivers but uninstalling the Share-to-Web application
I got the same problem as above. In some Scanjet i was able to just
installed the Twain driver only and it works. Other i dont have an
option to install the twain drive. HP please fix this ASAP.