Windows Update - KB914454

The updater scans and tells me there is an update for outlook 2003 KB914454
but it has 0 kb and 0 time to download...What exactly does this mean? Is
there or isn't there an update?

it is already there all you have to do is click on the badge in lower right
coner to install them

"JJSMom" wrote:

> The updater scans and tells me there is an update for outlook 2003 KB914454
> but it has 0 kb and 0 time to download...What exactly does this mean? Is
> there or isn't there an update?

Yeah, I think I know how to install the updates...Did you read my
post...amount of kb is 0....that means there is nothing to
install....installation time is indicated as o...again nothing to
install....I have tried to install this update four times without
success...You can't install an update if there is nothing in the update...

"Depressed" wrote:

> it is already there all you have to do is click on the badge in lower right
> coner to install them
>
> "JJSMom" wrote:
>
> > The updater scans and tells me there is an update for outlook 2003 KB914454
> > but it has 0 kb and 0 time to download...What exactly does this mean? Is
> > there or isn't there an update?

JJSMom,

Ensure that Outlook is closed.
Download the update from here :
http://www.microsoft.com/downloads/d...displaylang=en
Close Internet Explorer.
Install the update.

If it still will not install, please copy&paste the KB914454.log that is
located in the WINDOWS directory.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

JJSMom wrote:

> Yeah, I think I know how to install the updates...Did you read my
> post...amount of kb is 0....that means there is nothing to
> install....installation time is indicated as o...again nothing to
> install....I have tried to install this update four times without
> success...You can't install an update if there is nothing in the update...
>
> "Depressed" wrote:
>
>
>>it is already there all you have to do is click on the badge in lower right
>>coner to install them
>>
>>"JJSMom" wrote:
>>
>>
>>>The updater scans and tells me there is an update for outlook 2003 KB914454
>>>but it has 0 kb and 0 time to download...What exactly does this mean? Is
>>>there or isn't there an update?

Thanks for your help...I downloaded and saved the file then executed the file
and it still won't install...Where do I find the Windows directory? MY PC or
on Microsoft's site? and when I locate it where do I paste it to? Sorry I am
such a dummy but this is becoming very frustrating...

"MowGreen [MVP]" wrote:

> JJSMom,
>
> Ensure that Outlook is closed.
> Download the update from here :
> http://www.microsoft.com/downloads/d...displaylang=en
> Close Internet Explorer.
> Install the update.
>
> If it still will not install, please copy&paste the KB914454.log that is
> located in the WINDOWS directory.
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> JJSMom wrote:
>
> > Yeah, I think I know how to install the updates...Did you read my
> > post...amount of kb is 0....that means there is nothing to
> > install....installation time is indicated as o...again nothing to
> > install....I have tried to install this update four times without
> > success...You can't install an update if there is nothing in the update...
> >
> > "Depressed" wrote:
> >
> >
> >>it is already there all you have to do is click on the badge in lower right
> >>coner to install them
> >>
> >>"JJSMom" wrote:
> >>
> >>
> >>>The updater scans and tells me there is an update for outlook 2003 KB914454
> >>>but it has 0 kb and 0 time to download...What exactly does this mean? Is
> >>>there or isn't there an update?
>

To view the Windows directory first go to Start, Settings, Control
Panel. Open Folder Options. Click the View tab.
Under Files and Folders is : Hidden files and folders.
Put a mark next to :

Show hidden files and folders
Hide protected operating system files (Recommended)
Click Yes to the prompt.

REMOVE the mark next to :

Hide extensions for known file types

Click Apply, then OK.

Go to Start, Programs, Accessories.
Click on Windows Explorer.
In the left frame, click on the plus sign next to :
My Computer then Local Disk {C
Click on the WINDOWS folder (directory)
The WindowsUpdate.log will be in the right frame.
Double click it to open it. If prompted, use Notepad to open it.

Copy and paste the the *last section towards the bottom* that contains
an error code(s) into your next post, please. It will look something
like this and be between 20 or 30 lines long :

2006-04-01 07:00:59 968 49c Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072ee7
2006-04-01 07:00:59 968 49c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2006-04-01 07:00:59 968 49c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2006-04-01 07:00:59 968 49c Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072ee7
2006-04-01 07:01:14 968 49c Misc WARNING: Send failed
with hr = 80072ee7.
2006-04-01 07:01:14 968 49c Misc WARNING: SendRequest
failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used :
<(null)> Auth Schemes used : <>
2006-04-01 07:01:14 968 49c Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
0x80072ee7
2006-04-01 07:01:14 968 49c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee7
2006-04-01 07:01:14 968 49c Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072ee7
2006-04-01 07:01:14 968 49c Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072ee7
2006-04-01 07:01:14 968 49c Misc WARNING:
DownloadFileInternal failed for
http://update.microsoft.com/v6/windo...r/wuredir.cab: error
0x80072ee7
2006-04-01 07:01:14 968 49c Setup FATAL:
IsUpdateRequired failed with error 0x8024402c
2006-04-01 07:01:14 968 49c Setup WARNING: SelfUpdate:
Default Service: IsUpdateRequired failed: 0x8024402c
2006-04-01 07:01:14 968 49c Setup WARNING: SelfUpdate:
Default Service: IsUpdateRequired failed, error = 0x8024402C
2006-04-01 07:01:14 968 49c Agent * WARNING: Skipping
scan, self-update check returned 0x8024402C
2006-04-01 07:01:14 968 49c Agent * WARNING: Exit code
= 0x8024402C
2006-04-01 07:01:14 968 49c Agent *********
2006-04-01 07:01:14 968 49c Agent ** END ** Agent:
Finding updates [CallerId = AutomaticUpdates]
2006-04-01 07:01:14 968 49c Agent *************
2006-04-01 07:01:14 968 49c Agent WARNING: WU client
failed Searching for update with error 0x8024402c
2006-04-01 07:01:14 968 254 AU >>## RESUMED ## AU:
Search for updates [CallId = {1182C2DA-0B7D-4D05-967E-757F7D0B54D6}]
2006-04-01 07:01:14 968 254 AU # WARNING: Search
callback failed, result = 0x8024402C
2006-04-01 07:01:14 968 254 AU #########
2006-04-01 07:01:14 968 254 AU ## END ## AU: Search
for updates [CallId = {1182C2DA-0B7D-4D05-967E-757F7D0B54D6}]
2006-04-01 07:01:14 968 254 AU #############
2006-04-01 07:01:14 968 254 AU AU setting next detection
timeout to 2006-04-01 20:01:14
2006-04-01 07:01:41 968 fc AU AU found 0 updates for
install at shutdown

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

JJSMom wrote:

> Thanks for your help...I downloaded and saved the file then executed the file
> and it still won't install...Where do I find the Windows directory? MY PC or
> on Microsoft's site? and when I locate it where do I paste it to? Sorry I am
> such a dummy but this is becoming very frustrating...
>
> "MowGreen [MVP]" wrote:
>
>
>>JJSMom,
>>
>>Ensure that Outlook is closed.
>>Download the update from here :
>>http://www.microsoft.com/downloads/d...displaylang=en
>>Close Internet Explorer.
>>Install the update.
>>
>>If it still will not install, please copy&paste the KB914454.log that is
>>located in the WINDOWS directory.
>>
>>MowGreen [MVP 2003-2006]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>JJSMom wrote:
>>
>>
>>>Yeah, I think I know how to install the updates...Did you read my
>>>post...amount of kb is 0....that means there is nothing to
>>>install....installation time is indicated as o...again nothing to
>>>install....I have tried to install this update four times without
>>>success...You can't install an update if there is nothing in the update...
>>>
>>>"Depressed" wrote:
>>>
>>>
>>>
>>>>it is already there all you have to do is click on the badge in lower right
>>>>coner to install them
>>>>
>>>>"JJSMom" wrote:
>>>>
>>>>
>>>>
>>>>>The updater scans and tells me there is an update for outlook 2003 KB914454
>>>>>but it has 0 kb and 0 time to download...What exactly does this mean? Is
>>>>>there or isn't there an update?
>>

It shows 0 kb as an indication of how big the file is to download. If
it finds the update file already on your system, it will show 0 kb. I
was seeing the same thing. I was only able to get the update to
install when I ran the Help > Detect & Repair utility.

I found a solution that worked for my system (XP Pro/SP2 with Office 2003 and
all other updates). I didn't even realize that the "Windows Live Safety
Center" had been added to my system by some previous update, but sure enough
the folder was exactly where it is described below.

(My thanks to "abx2000", and especially "Claudeo", of the DSLReports Forums!)

=================================================

Problem fixed (at least apparently). The update worked after fixing the
registry.

<snip>

Here is how I fixed it without manually editing the registry:

Using Windows Explorer go to C:\Documents and Settings\(user
name)\Application Data\Windows Live Safety Center\BackUp and double-click the
..reg file created by the Microsoft Safety registry cleanup.

Notes: For sanity, I scanned the content of that .reg file to check it would
not revert something else to an unwanted state. I found no reference to the
installation CD (even though I had installed from CD) in any key or value.
The only Office sourcepath for which there were entries pointed to a long
gone temp directory. Also, there *are* some apparently deliberately
mislabeled registry entries that seem to contain the real keys required by
Office Update to work. The labeling is so obfuscated that the other
Microsofties who did the registry cleaner obviously did not realize what they
were for.

</snip>

=================================================