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to a Security Update and cite the update's KB number (e.g., KB123456).
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for security update support issues, visit the International Support Web
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For enterprise customers, support for security updates is available through
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--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
encmerk wrote:
> I poked around the boards and tried some steps to fix on my own. I
> disabled
> all av and firewall software, than tried update. I even tried diagnostic
> startup to no avail. The reason for failure fron windows update is as
> follows: Update for Windows Vista for x64-based Systems (KB938371)
>
> Installation date: ‎3/‎12/‎2008 6:04 AM
>
> Installation status: Failed
>
> Error details: Code 80071AA7
>
> Update type: Important
>
> Install this update to enable future updates to install successfully on
> all
> editions of Windows Vista. This update may be required before selected
> future updates can be installed. After you install this item, you may
> have
> to restart your computer. Once you have installed this item, it cannot be
> removed.
>
> More information:
> http://support.microsoft.com/kb/938371
>
> Help and Support:
> http://support.microsoft.com
> Could anyone help steer me in the right direction?
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