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Windows update keep saying files require to update are no longer..

 
 
Andrew
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      07-25-2005
Files required to use Windows Update are no
longer registered or installed on your computer. To continue:

1) Register or reinstall the files for me now (Recommended)
2) Let me read about more steps that might be required to solve the problem

These are the 2 options if i chose one it download the files and register
but it still doesnt work and the same error message appear just like a loop
keeps repeating itself.

Second option just doesnt help at all.... No details given no error msg was
shown etc...

Please help someone as Windows Update are crucial and if i bring back to my
manufacturer they just ask me for permisson to reformat.... and telephone
support sucks...

Sincerely,
Andrew

 
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Sky King
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      07-25-2005
Hi, Andrew;

First, Restart the computer. It may be that some of the files needed
were not registered pending a Restart. Give WU another try after the
Restart.

If that doesn't work, manually download and install these items:

New WinHTTP and BITS update:
http://www.microsoft.com/downloads/d...displaylang=en

New MS Installer:
http://www.microsoft.com/downloads/d...displaylang=en

MS scripting support files:
http://www.microsoft.com/downloads/d...DisplayLang=en

After the final Restart, return to the Windows Update site. Does it
function now?

If you still encounter the same problem, do the following:

On the Start/Run line enter: "net stop wuauserv"

In the .\Windows\SoftwareDistribution folder delete everything EXCEPT
for the EventCache folder.

On the Start/Run line enter "services.msc" and when the list comes up
check that these three items are all set to Automatic (if not, change
them):
Automatic Updates
BITS
Event Log

Close the Services list; Restart your computer. Now go to this site and
click the button to begin the install of
the MU components:
http://www.microsoft.com/technet/pro...e/default.mspx

--

....Sky

Tom "Sky" King
=============



Andrew wrote:
> Files required to use Windows Update are no
> longer registered or installed on your computer. .......


 
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bb4bball
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Posts: n/a

 
      07-25-2005
I have the exact same problem. I tried what you posted, but the problem still
exists.

Get the same message:

" Files required to use Windows Update are no
longer registered or installed on your computer. To continue:

1) Register or reinstall the files for me now (Recommended)
2) Let me read about more steps that might be required to solve the problem"

I chose 2 above and followed the steps (like I've done before) and they
still don't help.

Help?

"Sky King" wrote:

> Hi, Andrew;
>
> First, Restart the computer. It may be that some of the files needed
> were not registered pending a Restart. Give WU another try after the
> Restart.
>
> If that doesn't work, manually download and install these items:
>
> New WinHTTP and BITS update:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> New MS Installer:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> MS scripting support files:
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> After the final Restart, return to the Windows Update site. Does it
> function now?
>
> If you still encounter the same problem, do the following:
>
> On the Start/Run line enter: "net stop wuauserv"
>
> In the .\Windows\SoftwareDistribution folder delete everything EXCEPT
> for the EventCache folder.
>
> On the Start/Run line enter "services.msc" and when the list comes up
> check that these three items are all set to Automatic (if not, change
> them):
> Automatic Updates
> BITS
> Event Log
>
> Close the Services list; Restart your computer. Now go to this site and
> click the button to begin the install of
> the MU components:
> http://www.microsoft.com/technet/pro...e/default.mspx
>
> --
>
> ....Sky
>
> Tom "Sky" King
> =============
>
>
>
> Andrew wrote:
> > Files required to use Windows Update are no
> > longer registered or installed on your computer. .......

>
>

 
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kevinjr100
Guest
Posts: n/a

 
      07-25-2005
I'm getting this problem too...as is another computer I'm working on in my
office. Strangely, other computers in the office seem to have no problem
whatsoever. I tried Sky King's advice, but I'm still getting the same thing.


"bb4bball" wrote:

> I have the exact same problem. I tried what you posted, but the problem still
> exists.
>
> Get the same message:
>
> " Files required to use Windows Update are no
> longer registered or installed on your computer. To continue:
>
> 1) Register or reinstall the files for me now (Recommended)
> 2) Let me read about more steps that might be required to solve the problem"
>
> I chose 2 above and followed the steps (like I've done before) and they
> still don't help.
>
> Help?
>
> "Sky King" wrote:
>
> > Hi, Andrew;
> >
> > First, Restart the computer. It may be that some of the files needed
> > were not registered pending a Restart. Give WU another try after the
> > Restart.
> >
> > If that doesn't work, manually download and install these items:
> >
> > New WinHTTP and BITS update:
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > New MS Installer:
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > MS scripting support files:
> > http://www.microsoft.com/downloads/d...DisplayLang=en
> >
> > After the final Restart, return to the Windows Update site. Does it
> > function now?
> >
> > If you still encounter the same problem, do the following:
> >
> > On the Start/Run line enter: "net stop wuauserv"
> >
> > In the .\Windows\SoftwareDistribution folder delete everything EXCEPT
> > for the EventCache folder.
> >
> > On the Start/Run line enter "services.msc" and when the list comes up
> > check that these three items are all set to Automatic (if not, change
> > them):
> > Automatic Updates
> > BITS
> > Event Log
> >
> > Close the Services list; Restart your computer. Now go to this site and
> > click the button to begin the install of
> > the MU components:
> > http://www.microsoft.com/technet/pro...e/default.mspx
> >
> > --
> >
> > ....Sky
> >
> > Tom "Sky" King
> > =============
> >
> >
> >
> > Andrew wrote:
> > > Files required to use Windows Update are no
> > > longer registered or installed on your computer. .......

> >
> >

 
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Sky King
Guest
Posts: n/a

 
      07-25-2005
bb4bball wrote:
> I have the exact same problem. I tried what you posted, but the
> problem still exists.


What is the version number of the muweb.dll file in your system32
folder?

--

....Sky

Tom "Sky" King
=============


 
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Sky King
Guest
Posts: n/a

 
      07-25-2005
kevinjr100 wrote:
> I'm getting this problem too...as is another computer I'm working on
> in my office. Strangely, other computers in the office seem to have
> no problem whatsoever. I tried Sky King's advice, but I'm still
> getting the same thing.


What is the version number of the muweb.dll file in your system32
folder?

--

....Sky

Tom "Sky" King
=============

 
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kevinjr100
Guest
Posts: n/a

 
      07-25-2005
I don't see muweb.dll in c:\windows\system32\

"Sky King" wrote:

> kevinjr100 wrote:
> > I'm getting this problem too...as is another computer I'm working on
> > in my office. Strangely, other computers in the office seem to have
> > no problem whatsoever. I tried Sky King's advice, but I'm still
> > getting the same thing.

>
> What is the version number of the muweb.dll file in your system32
> folder?
>
> --
>
> ....Sky
>
> Tom "Sky" King
> =============
>
>

 
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bb4bball
Guest
Posts: n/a

 
      07-25-2005
v. 5.8.0.2469, created 5/26/2005


"Sky King" wrote:

> bb4bball wrote:
> > I have the exact same problem. I tried what you posted, but the
> > problem still exists.

>
> What is the version number of the muweb.dll file in your system32
> folder?
>
> --
>
> ....Sky
>
> Tom "Sky" King
> =============
>
>
>

 
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Andrew
Guest
Posts: n/a

 
      07-26-2005
Hi people i have solved my problem yesterday and since ur having the same
problem i wou
ld like to help but im unable to recall where i did it i only remember u can
try looking in the log file for the error by opening a new window and type in
this
%windir%\windowsupdate.log

then search for that error. I did 2 steps one is a regeditE something
something and another one is to open a dos window using cmd and there are a
few commands to enter. After each try close all windows and try again. Hope
your be able to find it. I also manage to solve by luck.... The manufacturers
really should wake up their idea man...


"bb4bball" wrote:

> v. 5.8.0.2469, created 5/26/2005
>
>
> "Sky King" wrote:
>
> > bb4bball wrote:
> > > I have the exact same problem. I tried what you posted, but the
> > > problem still exists.

> >
> > What is the version number of the muweb.dll file in your system32
> > folder?
> >
> > --
> >
> > ....Sky
> >
> > Tom "Sky" King
> > =============
> >
> >
> >

 
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charlie in NJ
Guest
Posts: n/a

 
      07-26-2005
I was having the same problem trying to update a PC with W2000. After I tried
Sky Kings suggestions, restarted, and failed again, I tried other upgrades.
I was able to upgrate to IE6, and then when I restarted, and tried the W2000
upgrade again it worked.

"Sky King" wrote:

> bb4bball wrote:
> > I have the exact same problem. I tried what you posted, but the
> > problem still exists.

>
> What is the version number of the muweb.dll file in your system32
> folder?
>
> --
>
> ....Sky
>
> Tom "Sky" King
> =============
>
>
>

 
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