Windows Update Keeps looking for updates

Hi All i notice some one else has already mentioned this but what they said
fixed their problem(unistalling .net 1.1) hasn't worked for me. The problem
i have is when I go to the Windows update site and clik on Custom Install all
I get is the windows upate is looking for updates. This will stay there for
as long as I leave exlorer running I have left it for over an hour before now
with no luck.

Has any one else had this problem and fixed it ??

Sorry forgot to say I am running xp pro sp2

"matt_je" wrote:

> Hi All i notice some one else has already mentioned this but what they said
> fixed their problem(unistalling .net 1.1) hasn't worked for me. The problem
> i have is when I go to the Windows update site and clik on Custom Install all
> I get is the windows upate is looking for updates. This will stay there for
> as long as I leave exlorer running I have left it for over an hour before now
> with no luck.
>
> Has any one else had this problem and fixed it ??

"matt_je",

We need a little more information. Would you mind running through an
attempted installation on the Windows Update website and sending us back the
results? Here's how:

Conventions:
- In these instructions, keys on the keyboard are wrapped, such as: <Enter>,
so an instruction of: Type: cmd <Enter> means type the three letters cmd and
then press <Enter>.
- Combinations such as <Ctrl>+<S> mean to hold the <Ctrl> while then
pressing the <S>.
- When accessing the registry, the word "Expand" means to click on the plus
sign in front of any given key.

On Windows XP:
1. Close all Internet browsers
2. Open a single Internet Explorer window.
3. In the Internet Explorer window, click Tools
4. Click Windows Update
5. When you reach the Windows Update site, click Custom Install
6. Click Review and Install Updates
7. When presented with multiple updates, uncheck all of them except for one
update (your choice)
8. Look down at the System clock and note the time. Let the minute move
forward one, so that there is no other activity associated with this
attempt.
9. Click Install. Wait for Windows Update to fail. If it succeeds, reply
back and let us know.
10. Assuming it failed, Click Start
11. Click Run
12. Type: %WINDIR%\WindowsUpdate.log
13. Press <Enter> or Click OK
14. When the log opens, scroll down to the hour and minute you memorized in
step 8.
15. Starting at the beginning of the first entry for that minute, click and
drag down and to the right selecting the rest of the log.
16. Click Edit, then Copy, or just press the <CTRL> and <C> keys.
17. Reply to this posting.
18. When that window opens, Tell us what update you attempted to install,
and where it failed from your observation.
19. After this, on a new line, state the following and press <Enter>: Log
entries follow:
20. Place the cursor on the line under the entry from step 19, and then
click Edit, then Paste, or just press the <CTRL> and <V> keys.
21. The log entries copied in steps 15-16 should have copied into your
posting.
22. Send it to us, and let us take a look at this failure.

--
Sincerely,

Pat Walters [MSFT]

"matt_je" <> wrote in message
news:C6F15A9D-F663-495A-BAA3-...
> Sorry forgot to say I am running xp pro sp2
>
> "matt_je" wrote:
>
>> Hi All i notice some one else has already mentioned this but what they
>> said
>> fixed their problem(unistalling .net 1.1) hasn't worked for me. The
>> problem
>> i have is when I go to the Windows update site and clik on Custom Install
>> all
>> I get is the windows upate is looking for updates. This will stay there
>> for
>> as long as I leave exlorer running I have left it for over an hour before
>> now
>> with no luck.
>>
>> Has any one else had this problem and fixed it ??