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Hi Engle,
I wend to the page you cited and tried the AUTOMATIC method. I clicked “Download Guided Help” and got a 132 kB program called 836941.exe. When I execute the latter, I got pop-up diagnostic that says “The URL is invalid”. I also tried MANUAL method #1 from that web page · Step 1. I verified Internet connectivign by accessing other Web sites. · Step 2. I just use the Microsoft firewall program and I’ve never modified exceptions · Step 3. I disabled the DSLExtreme software accelerator program. · Step 4: I added http://update.microsoft.com , http://download.windowsupdate.microsoft.com , and http://www.update.microsoft.com - to IE 7’s Trusted Sites list - and cleared the "Require server verification "(https  .. Step 5: I veried that there were no entries for Windows Update or for Microsoft Update in the hosts file . Step 6: I restarted the computer I still got error number: 0x80244008 . Is there something else I can try? Thank you so much! Trish Engel wrote: > Hello Trish, > > Try this solution: > <http://support.microsoft.com/Default.aspx?scid=kb%3ben-us%3b836941> > > You may receive an "Error 0x80072EE2 message when you try to use the > Windows Update Web site or the Microsoft Update Web site > > Good luck > - -- --- > .= |
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Hi Engle,
I wend to the page you cited and tried the AUTOMATIC method. I clicked “Download Guided Help” and got a 132 kB program called 836941.exe. When I execute the latter, I got pop-up diagnostic that says “The URL is invalid”. I also tried MANUAL method #1 from that web page · Step 1. I verified Internet connectivign by accessing other Web sites. · Step 2. I just use the Microsoft firewall program and I’ve never modified exceptions · Step 3. I disabled the DSLExtreme software accelerator program. · Step 4: I added http://update.microsoft.com , http://download.windowsupdate.microsoft.com, and http://www.update.microsoft..com - to IE 7’s Trusted Sites list - and cleared the "Require server verification (https ".. Step 5: I veried that there were no entries for Windows Update or for Microsoft Update in the hosts file . Step 6: I restarted the computer I still got error number: 0x80244008 . Is there something else I can try? Thank you so much, Engle! Trish On May 17, 8:48 pm, Engel <En...@discussions.microsoft.com> wrote: > Hello Trish, > > Try this solution: > <http://support.microsoft.com/Default.aspx?scid=kb%3ben-us%3b836941> > > You may receive an "Error 0x80072EE2 message when you try to use the > Windows Update Web site or the Microsoft Update Web site > > Good luck |
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I would have pointed you to http://support.microsoft.com/kb/836941, too,
Trish, and I still think it holds the key to your problem. Did you check to see if "DSLExtreme software accelerator" [what a load of goods that is!] was still disabled after you rebooted? Was this application installed or did you switch to a new ISP after 12 April? What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Trish wrote: > Hi Engle, > > I wend to the page you cited and tried the AUTOMATIC method. I > clicked “Download Guided Help” and got a 132 kB program called > 836941.exe. When I execute the latter, I got pop-up diagnostic that > says “The URL is invalid”. > > I also tried MANUAL method #1 from that web page > · Step 1. I verified Internet connectivign by accessing other Web > sites. > · Step 2. I just use the Microsoft firewall program and I’ve never > modified exceptions > · Step 3. I disabled the DSLExtreme software accelerator program. > · Step 4: I added http://update.microsoft.com , > http://download.windowsupdate.microsoft.com > , and http://www.update.microsoft.com - to IE 7’s Trusted Sites list > - and cleared the "Require server verification "(https .> . Step 5: I veried that there were no entries for Windows Update > or for Microsoft Update in the hosts file > . Step 6: I restarted the computer > I still got error number: 0x80244008 . > > Is there something else I can try? > > Thank you so much! > > Trish > Engel wrote: >> Hello Trish, >> >> Try this solution: >> <http://support.microsoft.com/Default.aspx?scid=kb%3ben-us%3b836941> >> >> You may receive an "Error 0x80072EE2 message when you try to use the >> Windows Update Web site or the Microsoft Update Web site >> >> Good luck >> - -- --- >> > .= |
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On May 17, 11:04 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> I would have pointed you to http://support.microsoft.com/kb/836941, too, > Trish, and I still think it holds the key to your problem. > > Did you check to see if "DSLExtreme software accelerator" [what a load of > goods that is!] was still disabled after you rebooted? Was this application > installed or did you switch to a new ISP after 12 April? I've had the same ISP & Accelerator for years without problem. The only change to my system after April's security patch update was to install Windows Media Player 11 (which I removed yesterday). Just now, to make sure the Accelerator is disabled, I actually uninstalled it. I was really hopeful for a while. I got a different error code (now 0x80072EE2) -and- when I executed the automatic Guided Help program, I got a message that said the connection to the server was reset (unlike before, when I just got a diagnostic that said the URL was invalid). However, when I retried the Automatic Update, it still failed with the 0x80072EE2 error code. > What anti-virus application or security suite is installed? Nod32. And when I disable it, I get a Windows alert that says I'm at risk so I really believe NOD32 is disabled. > What anti-spyware applications (other than Defender)? Spy Sweeper - and when I do a "shutdown" of that process the icon actually disappears from the system tray. > What third-party firewall (if any)? None. Just Microsoft's. I'm really at a loss. I'm on the verge of changing to a different Internet security suite - but I hate to do that without first understanding what the problem is. I hope you can think of some other things I could try. . . . Thanks again, PA Bear. Trish > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Adminhttp://aumha.net > DTS-Lhttp://dts-l.net/ > > Trish wrote: > > Hi Engle, > > > I wend to the page you cited and tried the AUTOMATIC method. I > > clicked “Download Guided Help” and got a 132 kB program called > > 836941.exe. When I execute the latter, I got pop-up diagnostic that > > says “The URL is invalid”. > > > I also tried MANUAL method #1 from that web page > > · Step 1. I verified Internet connectivign by accessing other Web > > sites. > > · Step 2. I just use the Microsoft firewall program and I’ve never > > modified exceptions > > · Step 3. I disabled the DSLExtreme software accelerator program. > > · Step 4: I addedhttp://update.microsoft.com, > >http://download.windowsupdate.microsoft.com > > , andhttp://www.update.microsoft.com - to IE 7’s Trusted Sites list > > - and cleared the "Require server verification "(https .> > . Step 5: I veried that there were no entries for Windows Update > > or for Microsoft Update in the hosts file > > . Step 6: I restarted the computer > > I still got error number: 0x80244008 . > > > Is there something else I can try? > > > Thank you so much! > > > Trish > > Engel wrote: > >> Hello Trish, > > >> Try this solution: > >> <http://support.microsoft.com/Default.aspx?scid=kb%3ben-us%3b836941> > > >> You may receive an "Error 0x80072EE2 message when you try to use the > >> Windows Update Web site or the Microsoft Update Web site > > >> Good luck > >> - -- --- > > > .= |
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Hi Trish, we're still at the point of failing to contact the server -
0x80244008 -2145107960 SUS_E_PT_SOAPCLIENT_PARSEFAULT Same as SOAPCLIENT_PARSE_ERROR - SOAP client failed to parse the response from the server. Error 0x80072EE2 is: ERROR_INTERNET_TIMEOUT Translation: The request has timed out. Finding a solution for the 0x80072EE2 error http://www.updatexp.com/0x80072ee2.html See also: When searching for available updates on the Update site, you receive the 0x8024502d error - WinXP. http://update.microsoft.com/windowsu...=en&IsMu=False -- TaurArian [MVP] 2005-2008 - Update Services http://taurarian.mvps.org ====================================== How to ask a question: http://support.microsoft.com/kb/555375 Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco "Trish" <> wrote in message news:76305064-d460-44fb-bd31-... Hi Engle, I wend to the page you cited and tried the AUTOMATIC method. I clicked “Download Guided Help” and got a 132 kB program called 836941.exe. When I execute the latter, I got pop-up diagnostic that says “The URL is invalid”. I also tried MANUAL method #1 from that web page · Step 1. I verified Internet connectivign by accessing other Web sites. · Step 2. I just use the Microsoft firewall program and I’ve never modified exceptions · Step 3. I disabled the DSLExtreme software accelerator program. · Step 4: I added http://update.microsoft.com , http://download.windowsupdate.microsoft.com, and http://www.update.microsoft.com - to IE 7’s Trusted Sites list - and cleared the "Require server verification (https "... Step 5: I veried that there were no entries for Windows Update or for Microsoft Update in the hosts file .. Step 6: I restarted the computer I still got error number: 0x80244008 . Is there something else I can try? Thank you so much, Engle! Trish On May 17, 8:48 pm, Engel <En...@discussions.microsoft.com> wrote: > Hello Trish, > > Try this solution: > <http://support.microsoft.com/Default.aspx?scid=kb%3ben-us%3b836941> > > You may receive an "Error 0x80072EE2 message when you try to use the > Windows Update Web site or the Microsoft Update Web site > > Good luck |
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Thread history: http://groups.google.com/group/micro...bb4cba10724aeb See TaurArian's reply, too. This gets complicated. 1. About "DSLExtreme software accelerator": If, as I suspect, you have a low-cost, "almost as fast as DSL" ISP subscription, this software is probably required. Without it, you'll have dial-up service (but paying more for it). Having uninstalled this software might be why you got the "connection to the server was reset" failure when you attempted to use Guided Help in KB836941. If so, it might be a good idea to talk with your ISP's tech support people. 2. About NOD32 and Spysweeper: Both of these applications include "real-time protections" which COULD be causing your problem. This is especially likely if you installed or upgradede NOD32 or Spysweeper since 12 April 2008. In the end, the fastest way you'll get this resolved would be to open a free support incident. I strongly recommend that you do so ASAP. Good luck. -- ~PA Bear Trish wrote: > On May 17, 11:04 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote: >> I would have pointed you to http://support.microsoft.com/kb/836941, too, >> Trish, and I still think it holds the key to your problem. >> >> Did you check to see if "DSLExtreme software accelerator" [what a load of >> goods that is!] was still disabled after you rebooted? Was this >> application installed or did you switch to a new ISP after 12 April? > > I've had the same ISP & Accelerator for years without problem. The > only change to my system after April's security patch update was to > install Windows Media Player 11 (which I removed yesterday). > > Just now, to make sure the Accelerator is disabled, I actually > uninstalled it. I was really hopeful for a while. I got a different > error code (now 0x80072EE2) -and- when I executed the automatic > Guided Help program, I got a message that said the connection to the > server was reset (unlike before, when I just got a diagnostic that > said the URL was invalid). However, when I retried the Automatic > Update, it still failed with the 0x80072EE2 error code. > >> What anti-virus application or security suite is installed? > > Nod32. And when I disable it, I get a Windows alert that says I'm at > risk so I really believe NOD32 is disabled. > >> What anti-spyware applications (other than Defender)? > > Spy Sweeper - and when I do a "shutdown" of that process the icon > actually disappears from the system tray. > >> What third-party firewall (if any)? > > None. Just Microsoft's. > > I'm really at a loss. I'm on the verge of changing to a different > Internet security suite - but I hate to do that without first > understanding what the problem is. I hope you can think of some other > things I could try. . . . > > Thanks again, PA Bear. > >> Trish wrote: >>> Hi Engle, >> >>> I wend to the page you cited and tried the AUTOMATIC method. I >>> clicked “Download Guided Help” and got a 132 kB program called >>> 836941.exe. When I execute the latter, I got pop-up diagnostic that >>> says “The URL is invalid”. >> >>> I also tried MANUAL method #1 from that web page >>> · Step 1. I verified Internet connectivign by accessing other Web >>> sites. >>> · Step 2. I just use the Microsoft firewall program and I’ve never >>> modified exceptions >>> · Step 3. I disabled the DSLExtreme software accelerator program. >>> · Step 4: I addedhttp://update.microsoft.com, >>> http://download.windowsupdate.microsoft.com >>> , andhttp://www.update.microsoft.com - to IE 7’s Trusted Sites list >>> - and cleared the "Require server verification "(https .>>> . Step 5: I veried that there were no entries for Windows Update >>> or for Microsoft Update in the hosts file >>> . Step 6: I restarted the computer >>> I still got error number: 0x80244008 . >> >>> Is there something else I can try? >> >>> Thank you so much! >> >>> Trish >>> Engel wrote: >>>> Hello Trish, >> >>>> Try this solution: >>>> <http://support.microsoft.com/Default.aspx?scid=kb%3ben-us%3b836941> >> >>>> You may receive an "Error 0x80072EE2 message when you try to use the >>>> Windows Update Web site or the Microsoft Update Web site |
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