Windows Update Mess with June Updates

Well my confidence in the Windows Update process has been shaken. What
started out today as a routine update process has turned my system into a
mess.

When I went to my system this morning the little yellow update shield was
present. However prior to running the update process I went in to System
Restore and created a new restore point. I then ran the Update process.
Everything appeared to run normally and I receieved the completion message
and the notice to reboot, which I did.

Shortly after rebooting things got "interesting." I launched Music Match
Jukebox version 10 and after a few minutes noticed that some

of the songs I clicked on to "Play Now" displayed a "broken link" error
message. I then attempted to use the Mucsic Match tool for repairing broken
links only to be informed that the songs that showed up as as broken links
could not be found. After the broken links tools had displayed over 50 of
these missing songs I cancelled out and sent an emaill to Music Match tech
support.

Then I open MS Word 2003. When I clicked on a file on my recent documents
list I received an error message "Word was unable to read the document. It
may be corrupt..." I received this message for every document on the recently
used list. However when I went into Windows Explorer and checked, all the
documents were there. When I double-clicked on one it launched normally.

I then launched Excel 2003 to see if that would have any problems. It
exhibited similar behavior to Word -- an error message stating that
"C:\...\filename.xls could not be found. Check the spelling of the filename,
and verify that its location is correct." However when I went into Windows
Explorer and checked, all the files were there. When I double-clicked on one
it launched normally.

Getting very concerned at this point, I was glad that I had set a restore
point prior to running the update, and decided to do a System Restore.
However when I went into System Restore it displayed the little calendar but
told me there "are no restore points." All my restore points had disappeared
even though I had specifically set one prior to running the Windows Update.

I then tried booting in Safe Mode to see if that made a difference. Well it
did, but not in a way I wanted. Word and Excel still behaved the same -- not
finding files. When I went in to System Restore I received the ominous
message "System Restore is suspended because there is not enough disk space
available on the system drive (C. To start System Restore, ensure at least
200MBs of free disk space are available on this drive." Quickly opening
Windows Explorer I confirmed that my C: drive had 62GB out of 111GB free.

I am running this on a Dell 8300, 3.0GHz, 1.5GB RAM, with Trend Micros'
PC-cillin Internet Security suite and Microsoft's Antispyware. Otherwise the
system is very clean and has been running fine for months. All previous
Windows Updates had been installed prior to today's disaster.

Any help or insights would be appreciated.

Do you use norton ghost or any other backup programs? System Restore only
restores system files. Did you update office. Which version of office do
you have? Which verison of windows do you have home pro, sp1, sp2?


"Mikem" <> wrote in message
news:5E5FFF4D-4372-4653-BD06-...
> Well my confidence in the Windows Update process has been shaken. What
> started out today as a routine update process has turned my system into a
> mess.
>
> When I went to my system this morning the little yellow update shield was
> present. However prior to running the update process I went in to System
> Restore and created a new restore point. I then ran the Update process.
> Everything appeared to run normally and I receieved the completion message
> and the notice to reboot, which I did.
>
> Shortly after rebooting things got "interesting." I launched Music Match
> Jukebox version 10 and after a few minutes noticed that some
>
> of the songs I clicked on to "Play Now" displayed a "broken link" error
> message. I then attempted to use the Mucsic Match tool for repairing
> broken
> links only to be informed that the songs that showed up as as broken links
> could not be found. After the broken links tools had displayed over 50 of
> these missing songs I cancelled out and sent an emaill to Music Match tech
> support.
>
> Then I open MS Word 2003. When I clicked on a file on my recent documents
> list I received an error message "Word was unable to read the document. It
> may be corrupt..." I received this message for every document on the
> recently
> used list. However when I went into Windows Explorer and checked, all the
> documents were there. When I double-clicked on one it launched normally.
>
> I then launched Excel 2003 to see if that would have any problems. It
> exhibited similar behavior to Word -- an error message stating that
> "C:\...\filename.xls could not be found. Check the spelling of the
> filename,
> and verify that its location is correct." However when I went into Windows
> Explorer and checked, all the files were there. When I double-clicked on
> one
> it launched normally.
>
> Getting very concerned at this point, I was glad that I had set a restore
> point prior to running the update, and decided to do a System Restore.
> However when I went into System Restore it displayed the little calendar
> but
> told me there "are no restore points." All my restore points had
> disappeared
> even though I had specifically set one prior to running the Windows
> Update.
>
> I then tried booting in Safe Mode to see if that made a difference. Well
> it
> did, but not in a way I wanted. Word and Excel still behaved the same --
> not
> finding files. When I went in to System Restore I received the ominous
> message "System Restore is suspended because there is not enough disk
> space
> available on the system drive (C. To start System Restore, ensure at
> least
> 200MBs of free disk space are available on this drive." Quickly opening
> Windows Explorer I confirmed that my C: drive had 62GB out of 111GB free.
>
> I am running this on a Dell 8300, 3.0GHz, 1.5GB RAM, with Trend Micros'
> PC-cillin Internet Security suite and Microsoft's Antispyware. Otherwise
> the
> system is very clean and has been running fine for months. All previous
> Windows Updates had been installed prior to today's disaster.
>
> Any help or insights would be appreciated.

JoeM, thanks for the input. In answer to your questions: 1) I'm not running
any Symantec/Norton software on my system, but am using a Maxtor OneTouch
backup drive with Dantz's Retrospect software; 2) It doesn't matter what
System Restore will restore, these updates wiped out ALL of my previous
Restore Points including one I manually set just before doing the Windows
Update routine; 3) MS Office is 2003 Small Business Edition with SP1; 4) I'm
running XP Home with SP@ and all current updates.

"JoeM" wrote:

> Do you use norton ghost or any other backup programs? System Restore only
> restores system files. Did you update office. Which version of office do
> you have? Which verison of windows do you have home pro, sp1, sp2?
>
>
> "Mikem" <> wrote in message
> news:5E5FFF4D-4372-4653-BD06-...
> > Well my confidence in the Windows Update process has been shaken. What
> > started out today as a routine update process has turned my system into a
> > mess.
> >
> > When I went to my system this morning the little yellow update shield was
> > present. However prior to running the update process I went in to System
> > Restore and created a new restore point. I then ran the Update process.
> > Everything appeared to run normally and I receieved the completion message
> > and the notice to reboot, which I did.
> >
> > Shortly after rebooting things got "interesting." I launched Music Match
> > Jukebox version 10 and after a few minutes noticed that some
> >
> > of the songs I clicked on to "Play Now" displayed a "broken link" error
> > message. I then attempted to use the Mucsic Match tool for repairing
> > broken
> > links only to be informed that the songs that showed up as as broken links
> > could not be found. After the broken links tools had displayed over 50 of
> > these missing songs I cancelled out and sent an emaill to Music Match tech
> > support.
> >
> > Then I open MS Word 2003. When I clicked on a file on my recent documents
> > list I received an error message "Word was unable to read the document. It
> > may be corrupt..." I received this message for every document on the
> > recently
> > used list. However when I went into Windows Explorer and checked, all the
> > documents were there. When I double-clicked on one it launched normally.
> >
> > I then launched Excel 2003 to see if that would have any problems. It
> > exhibited similar behavior to Word -- an error message stating that
> > "C:\...\filename.xls could not be found. Check the spelling of the
> > filename,
> > and verify that its location is correct." However when I went into Windows
> > Explorer and checked, all the files were there. When I double-clicked on
> > one
> > it launched normally.
> >
> > Getting very concerned at this point, I was glad that I had set a restore
> > point prior to running the update, and decided to do a System Restore.
> > However when I went into System Restore it displayed the little calendar
> > but
> > told me there "are no restore points." All my restore points had
> > disappeared
> > even though I had specifically set one prior to running the Windows
> > Update.
> >
> > I then tried booting in Safe Mode to see if that made a difference. Well
> > it
> > did, but not in a way I wanted. Word and Excel still behaved the same --
> > not
> > finding files. When I went in to System Restore I received the ominous
> > message "System Restore is suspended because there is not enough disk
> > space
> > available on the system drive (C. To start System Restore, ensure at
> > least
> > 200MBs of free disk space are available on this drive." Quickly opening
> > Windows Explorer I confirmed that my C: drive had 62GB out of 111GB free.
> >
> > I am running this on a Dell 8300, 3.0GHz, 1.5GB RAM, with Trend Micros'
> > PC-cillin Internet Security suite and Microsoft's Antispyware. Otherwise
> > the
> > system is very clean and has been running fine for months. All previous
> > Windows Updates had been installed prior to today's disaster.
> >
> > Any help or insights would be appreciated.
>
>
>