Windows Update never ends 'Searching for updates....'

When i try to run Windows Update, is starts teh 'Windows is looking for
udpates', the bar starts scrolling, and never finishes. No error messages are
received.
The PC is new, with XP SP2 installed, with a broadband connection. I have
scanned my PC for viruses using Norton and Sbybot, with no problems found,
and tried Update with both disabled. No difference.
I have trapped the last lines from Winupdate.log, and attached below. The
content seems similar after every failure. Any ideas?

2005-02-08 20:08:24-0000 1096 458 WU client found 16 updates and 11
categories in search
2005-02-08 20:08:24-0000 1096 458 WU client finished Searching for update
2005-02-08 20:08:24-0000 1096 458 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2005-02-08 20:08:24-0000 1096 458 WU client completed and deleted call
{4D941B28-60E7-4960-8787-9E935CA96C7A}
2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
hr=8024001D
2005-02-08 20:08:24-0000 3960 d58 Bad update
76baacdd-634f-487d-ac52-33cd061b49e7 returned by the service.
2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
hr=8024001D
2005-02-08 20:08:24-0000 3960 d58 Bad update
ac94db3b-e1a8-4e92-9fd0-e86f355e6a44 returned by the service.
2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
hr=8024001D
2005-02-08 20:08:24-0000 3960 d58 Bad update
6f5dc828-0f05-4577-9a8a-74ab1cbe00a9 returned by the service.
2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
hr=8024001D
2005-02-08 20:08:24-0000 3960 d58 Bad update
8992c33e-ab76-4dfb-9af0-0fd471338f32 returned by the service.
2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
hr=8024001D
2005-02-08 20:08:24-0000 3960 d58 Bad update
f6ee8217-38c2-4490-add5-ef9e514544bf returned by the service.
2005-02-08 20:08:24-0000 3960 fb0 Category is missing metadata (00000B04),
hr=8024001D
2005-02-08 20:08:24-0000 3960 fb0 Bad category
ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0 returned by the service.
2005-02-08 20:08:29-0000 1096 458 REPORT EVENT:
{DE0EEE95-FB8B-4469-9A1A-69F5ACF0E80E} 77 2005-02-08
20:08:24-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2005-02-08 20:08:37-0000 1096 a90 AU received event of 1
2005-02-08 20:08:37-0000 1096 a90 Successfully launched client for directive 4
2005-02-08 20:08:43-0000 1096 44c Service received disconnect notification
2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
2005-02-08 20:08:43-0000 1096 a90 Currently launched client's session is not
active
2005-02-08 20:08:43-0000 1096 44c Service received connect notification
2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
2005-02-08 20:08:43-0000 1096 a90 AU received event of 0
2005-02-08 20:08:57-0000 1096 a90 AU received event of 1
2005-02-08 20:08:57-0000 1096 a90 Successfully launched client for directive 4
2005-02-08 20:08:58-0000 1096 1038 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2005-02-08 20:08:58-0000 3960 fb0 ISusInternal:isconnectCall failed,
hr=8024000C

Try to do this & check

type regsvr32.notlong.com in the address bar in the internet explorer
it would give you an option to run
runn & it would register some 22 files click ok for all files
now try to perform windows update

If that doesn't help then
start->run>type cmd <enter>
in command prompt
type the following commands
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wuauserv.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll

"Paul w" wrote:

> When i try to run Windows Update, is starts teh 'Windows is looking for
> udpates', the bar starts scrolling, and never finishes. No error messages are
> received.
> The PC is new, with XP SP2 installed, with a broadband connection. I have
> scanned my PC for viruses using Norton and Sbybot, with no problems found,
> and tried Update with both disabled. No difference.
> I have trapped the last lines from Winupdate.log, and attached below. The
> content seems similar after every failure. Any ideas?
>
> 2005-02-08 20:08:24-0000 1096 458 WU client found 16 updates and 11
> categories in search
> 2005-02-08 20:08:24-0000 1096 458 WU client finished Searching for update
> 2005-02-08 20:08:24-0000 1096 458 WU client calls back to search call
> WindowsUpdate with code Call complete and error 0
> 2005-02-08 20:08:24-0000 1096 458 WU client completed and deleted call
> {4D941B28-60E7-4960-8787-9E935CA96C7A}
> 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> hr=8024001D
> 2005-02-08 20:08:24-0000 3960 d58 Bad update
> 76baacdd-634f-487d-ac52-33cd061b49e7 returned by the service.
> 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> hr=8024001D
> 2005-02-08 20:08:24-0000 3960 d58 Bad update
> ac94db3b-e1a8-4e92-9fd0-e86f355e6a44 returned by the service.
> 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> hr=8024001D
> 2005-02-08 20:08:24-0000 3960 d58 Bad update
> 6f5dc828-0f05-4577-9a8a-74ab1cbe00a9 returned by the service.
> 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> hr=8024001D
> 2005-02-08 20:08:24-0000 3960 d58 Bad update
> 8992c33e-ab76-4dfb-9af0-0fd471338f32 returned by the service.
> 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> hr=8024001D
> 2005-02-08 20:08:24-0000 3960 d58 Bad update
> f6ee8217-38c2-4490-add5-ef9e514544bf returned by the service.
> 2005-02-08 20:08:24-0000 3960 fb0 Category is missing metadata (00000B04),
> hr=8024001D
> 2005-02-08 20:08:24-0000 3960 fb0 Bad category
> ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0 returned by the service.
> 2005-02-08 20:08:29-0000 1096 458 REPORT EVENT:
> {DE0EEE95-FB8B-4469-9A1A-69F5ACF0E80E} 77 2005-02-08
> 20:08:24-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
> 2005-02-08 20:08:37-0000 1096 a90 AU received event of 1
> 2005-02-08 20:08:37-0000 1096 a90 Successfully launched client for directive 4
> 2005-02-08 20:08:43-0000 1096 44c Service received disconnect notification
> 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> 2005-02-08 20:08:43-0000 1096 a90 Currently launched client's session is not
> active
> 2005-02-08 20:08:43-0000 1096 44c Service received connect notification
> 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> 2005-02-08 20:08:43-0000 1096 a90 AU received event of 0
> 2005-02-08 20:08:57-0000 1096 a90 AU received event of 1
> 2005-02-08 20:08:57-0000 1096 a90 Successfully launched client for directive 4
> 2005-02-08 20:08:58-0000 1096 1038 ISusInternal API failed
> CClientCallRecorder:isconnectCall with error 0x8024000c
> 2005-02-08 20:08:58-0000 3960 fb0 ISusInternal:isconnectCall failed,
> hr=8024000C
>
>
>

I have exactly same problem. searching never ends. Your batch not helped.
When accesing Update page there is a sandglas for a while then click, and ...
nothing else.

"Diva" wrote:

> Try to do this & check
>
> type regsvr32.notlong.com in the address bar in the internet explorer
> it would give you an option to run
> runn & it would register some 22 files click ok for all files
> now try to perform windows update
>
> If that doesn't help then
> start->run>type cmd <enter>
> in command prompt
> type the following commands
> regsvr32 wuapi.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll
> regsvr32 wuauserv.dll
> regsvr32 wucltui.dll
> regsvr32 wups.dll
> regsvr32 wuweb.dll
>
> "Paul w" wrote:
>
> > When i try to run Windows Update, is starts teh 'Windows is looking for
> > udpates', the bar starts scrolling, and never finishes. No error messages are
> > received.
> > The PC is new, with XP SP2 installed, with a broadband connection. I have
> > scanned my PC for viruses using Norton and Sbybot, with no problems found,
> > and tried Update with both disabled. No difference.
> > I have trapped the last lines from Winupdate.log, and attached below. The
> > content seems similar after every failure. Any ideas?
> >
> > 2005-02-08 20:08:24-0000 1096 458 WU client found 16 updates and 11
> > categories in search
> > 2005-02-08 20:08:24-0000 1096 458 WU client finished Searching for update
> > 2005-02-08 20:08:24-0000 1096 458 WU client calls back to search call
> > WindowsUpdate with code Call complete and error 0
> > 2005-02-08 20:08:24-0000 1096 458 WU client completed and deleted call
> > {4D941B28-60E7-4960-8787-9E935CA96C7A}
> > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> > hr=8024001D
> > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > 76baacdd-634f-487d-ac52-33cd061b49e7 returned by the service.
> > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> > hr=8024001D
> > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > ac94db3b-e1a8-4e92-9fd0-e86f355e6a44 returned by the service.
> > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> > hr=8024001D
> > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > 6f5dc828-0f05-4577-9a8a-74ab1cbe00a9 returned by the service.
> > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> > hr=8024001D
> > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > 8992c33e-ab76-4dfb-9af0-0fd471338f32 returned by the service.
> > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata (00000B00),
> > hr=8024001D
> > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > f6ee8217-38c2-4490-add5-ef9e514544bf returned by the service.
> > 2005-02-08 20:08:24-0000 3960 fb0 Category is missing metadata (00000B04),
> > hr=8024001D
> > 2005-02-08 20:08:24-0000 3960 fb0 Bad category
> > ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0 returned by the service.
> > 2005-02-08 20:08:29-0000 1096 458 REPORT EVENT:
> > {DE0EEE95-FB8B-4469-9A1A-69F5ACF0E80E} 77 2005-02-08
> > 20:08:24-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
> > 2005-02-08 20:08:37-0000 1096 a90 AU received event of 1
> > 2005-02-08 20:08:37-0000 1096 a90 Successfully launched client for directive 4
> > 2005-02-08 20:08:43-0000 1096 44c Service received disconnect notification
> > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> > 2005-02-08 20:08:43-0000 1096 a90 Currently launched client's session is not
> > active
> > 2005-02-08 20:08:43-0000 1096 44c Service received connect notification
> > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 0
> > 2005-02-08 20:08:57-0000 1096 a90 AU received event of 1
> > 2005-02-08 20:08:57-0000 1096 a90 Successfully launched client for directive 4
> > 2005-02-08 20:08:58-0000 1096 1038 ISusInternal API failed
> > CClientCallRecorder:isconnectCall with error 0x8024000c
> > 2005-02-08 20:08:58-0000 3960 fb0 ISusInternal:isconnectCall failed,
> > hr=8024000C
> >
> >
> >

"Paul w",

Your update has bad meta data. Please try to download just one update this
time, and report back the results.

"jomamoto",

Are you sure your behavior is exactly the same? Please check your
WindowsUpdate.log and see if you encounter error 8024001D.

Sincerely,

Pat Walters [MSFT]

"jomamoto" <> wrote in message
news:BFA06985-831D-41D8-8019-...
> I have exactly same problem. searching never ends. Your batch not helped.
> When accesing Update page there is a sandglas for a while then click, and
....
> nothing else.
>
> "Diva" wrote:
>
> > Try to do this & check
> >
> > type regsvr32.notlong.com in the address bar in the internet explorer
> > it would give you an option to run
> > runn & it would register some 22 files click ok for all files
> > now try to perform windows update
> >
> > If that doesn't help then
> > start->run>type cmd <enter>
> > in command prompt
> > type the following commands
> > regsvr32 wuapi.dll
> > regsvr32 wuaueng.dll
> > regsvr32 wuaueng1.dll
> > regsvr32 wuauserv.dll
> > regsvr32 wucltui.dll
> > regsvr32 wups.dll
> > regsvr32 wuweb.dll
> >
> > "Paul w" wrote:
> >
> > > When i try to run Windows Update, is starts teh 'Windows is looking
for
> > > udpates', the bar starts scrolling, and never finishes. No error
messages are
> > > received.
> > > The PC is new, with XP SP2 installed, with a broadband connection. I
have
> > > scanned my PC for viruses using Norton and Sbybot, with no problems
found,
> > > and tried Update with both disabled. No difference.
> > > I have trapped the last lines from Winupdate.log, and attached below.
The
> > > content seems similar after every failure. Any ideas?
> > >
> > > 2005-02-08 20:08:24-0000 1096 458 WU client found 16 updates and 11
> > > categories in search
> > > 2005-02-08 20:08:24-0000 1096 458 WU client finished Searching for
update
> > > 2005-02-08 20:08:24-0000 1096 458 WU client calls back to search call
> > > WindowsUpdate with code Call complete and error 0
> > > 2005-02-08 20:08:24-0000 1096 458 WU client completed and deleted call
> > > {4D941B28-60E7-4960-8787-9E935CA96C7A}
> > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
(00000B00),
> > > hr=8024001D
> > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > 76baacdd-634f-487d-ac52-33cd061b49e7 returned by the service.
> > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
(00000B00),
> > > hr=8024001D
> > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > ac94db3b-e1a8-4e92-9fd0-e86f355e6a44 returned by the service.
> > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
(00000B00),
> > > hr=8024001D
> > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > 6f5dc828-0f05-4577-9a8a-74ab1cbe00a9 returned by the service.
> > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
(00000B00),
> > > hr=8024001D
> > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > 8992c33e-ab76-4dfb-9af0-0fd471338f32 returned by the service.
> > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
(00000B00),
> > > hr=8024001D
> > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > f6ee8217-38c2-4490-add5-ef9e514544bf returned by the service.
> > > 2005-02-08 20:08:24-0000 3960 fb0 Category is missing metadata
(00000B04),
> > > hr=8024001D
> > > 2005-02-08 20:08:24-0000 3960 fb0 Bad category
> > > ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0 returned by the service.
> > > 2005-02-08 20:08:29-0000 1096 458 REPORT EVENT:
> > > {DE0EEE95-FB8B-4469-9A1A-69F5ACF0E80E} 77 2005-02-08
> > > 20:08:24-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
WindowsUpdate Success Software Synchronization Agent has finished detecting
items.
> > > 2005-02-08 20:08:37-0000 1096 a90 AU received event of 1
> > > 2005-02-08 20:08:37-0000 1096 a90 Successfully launched client for
directive 4
> > > 2005-02-08 20:08:43-0000 1096 44c Service received disconnect
notification
> > > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> > > 2005-02-08 20:08:43-0000 1096 a90 Currently launched client's session
is not
> > > active
> > > 2005-02-08 20:08:43-0000 1096 44c Service received connect
notification
> > > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> > > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 0
> > > 2005-02-08 20:08:57-0000 1096 a90 AU received event of 1
> > > 2005-02-08 20:08:57-0000 1096 a90 Successfully launched client for
directive 4
> > > 2005-02-08 20:08:58-0000 1096 1038 ISusInternal API failed
> > > CClientCallRecorder:isconnectCall with error 0x8024000c
> > > 2005-02-08 20:08:58-0000 3960 fb0 ISusInternal:isconnectCall failed,
> > > hr=8024000C
> > >
> > >
> > >

Pat
Can't download any updates. I never get past 'Searching for updates' window,
and so never reach the point where i can select an update. Or have i
misunderstood? Also looked as Winupdate again. No instances of the error
8024001D in the log at all. After each failure keep seeing the same "Update
is missing metadata (00000B00), hr=8024001D" line in the log, as per my
original log sample below.

Also looking at suggestion from "Diva". Tried first step but no difference
so far.

NB: Been away for few days, hence delayed reply.

Paul W

"Pat Walters [MSFT]" wrote:

> "Paul w",
>
> Your update has bad meta data. Please try to download just one update this
> time, and report back the results.
>
> "jomamoto",
>
> Are you sure your behavior is exactly the same? Please check your
> WindowsUpdate.log and see if you encounter error 8024001D.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> "jomamoto" <> wrote in message
> news:BFA06985-831D-41D8-8019-...
> > I have exactly same problem. searching never ends. Your batch not helped.
> > When accesing Update page there is a sandglas for a while then click, and
> ....
> > nothing else.
> >
> > "Diva" wrote:
> >
> > > Try to do this & check
> > >
> > > type regsvr32.notlong.com in the address bar in the internet explorer
> > > it would give you an option to run
> > > runn & it would register some 22 files click ok for all files
> > > now try to perform windows update
> > >
> > > If that doesn't help then
> > > start->run>type cmd <enter>
> > > in command prompt
> > > type the following commands
> > > regsvr32 wuapi.dll
> > > regsvr32 wuaueng.dll
> > > regsvr32 wuaueng1.dll
> > > regsvr32 wuauserv.dll
> > > regsvr32 wucltui.dll
> > > regsvr32 wups.dll
> > > regsvr32 wuweb.dll
> > >
> > > "Paul w" wrote:
> > >
> > > > When i try to run Windows Update, is starts teh 'Windows is looking
> for
> > > > udpates', the bar starts scrolling, and never finishes. No error
> messages are
> > > > received.
> > > > The PC is new, with XP SP2 installed, with a broadband connection. I
> have
> > > > scanned my PC for viruses using Norton and Sbybot, with no problems
> found,
> > > > and tried Update with both disabled. No difference.
> > > > I have trapped the last lines from Winupdate.log, and attached below.
> The
> > > > content seems similar after every failure. Any ideas?
> > > >
> > > > 2005-02-08 20:08:24-0000 1096 458 WU client found 16 updates and 11
> > > > categories in search
> > > > 2005-02-08 20:08:24-0000 1096 458 WU client finished Searching for
> update
> > > > 2005-02-08 20:08:24-0000 1096 458 WU client calls back to search call
> > > > WindowsUpdate with code Call complete and error 0
> > > > 2005-02-08 20:08:24-0000 1096 458 WU client completed and deleted call
> > > > {4D941B28-60E7-4960-8787-9E935CA96C7A}
> > > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
> (00000B00),
> > > > hr=8024001D
> > > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > > 76baacdd-634f-487d-ac52-33cd061b49e7 returned by the service.
> > > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
> (00000B00),
> > > > hr=8024001D
> > > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > > ac94db3b-e1a8-4e92-9fd0-e86f355e6a44 returned by the service.
> > > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
> (00000B00),
> > > > hr=8024001D
> > > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > > 6f5dc828-0f05-4577-9a8a-74ab1cbe00a9 returned by the service.
> > > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
> (00000B00),
> > > > hr=8024001D
> > > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > > 8992c33e-ab76-4dfb-9af0-0fd471338f32 returned by the service.
> > > > 2005-02-08 20:08:24-0000 3960 d58 Update is missing metadata
> (00000B00),
> > > > hr=8024001D
> > > > 2005-02-08 20:08:24-0000 3960 d58 Bad update
> > > > f6ee8217-38c2-4490-add5-ef9e514544bf returned by the service.
> > > > 2005-02-08 20:08:24-0000 3960 fb0 Category is missing metadata
> (00000B04),
> > > > hr=8024001D
> > > > 2005-02-08 20:08:24-0000 3960 fb0 Bad category
> > > > ebfc1fc5-71a4-4f7b-9aca-3b9a503104a0 returned by the service.
> > > > 2005-02-08 20:08:29-0000 1096 458 REPORT EVENT:
> > > > {DE0EEE95-FB8B-4469-9A1A-69F5ACF0E80E} 77 2005-02-08
> > > > 20:08:24-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
> WindowsUpdate Success Software Synchronization Agent has finished detecting
> items.
> > > > 2005-02-08 20:08:37-0000 1096 a90 AU received event of 1
> > > > 2005-02-08 20:08:37-0000 1096 a90 Successfully launched client for
> directive 4
> > > > 2005-02-08 20:08:43-0000 1096 44c Service received disconnect
> notification
> > > > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> > > > 2005-02-08 20:08:43-0000 1096 a90 Currently launched client's session
> is not
> > > > active
> > > > 2005-02-08 20:08:43-0000 1096 44c Service received connect
> notification
> > > > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 3
> > > > 2005-02-08 20:08:43-0000 1096 a90 AU received event of 0
> > > > 2005-02-08 20:08:57-0000 1096 a90 AU received event of 1
> > > > 2005-02-08 20:08:57-0000 1096 a90 Successfully launched client for
> directive 4
> > > > 2005-02-08 20:08:58-0000 1096 1038 ISusInternal API failed
> > > > CClientCallRecorder:isconnectCall with error 0x8024000c
> > > > 2005-02-08 20:08:58-0000 3960 fb0 ISusInternal:isconnectCall failed,
> > > > hr=8024000C
> > > >
> > > >
> > > >
>
>
>

"Paul W" <Paul > wrote in message
news:9800F6A3-D372-422C-9738-...
> Pat
> Can't download any updates. I never get past 'Searching for updates' window,
> and so never reach the point where i can select an update. Or have i
> misunderstood? Also looked as Winupdate again. No instances of the error
> 8024001D in the log at all. After each failure keep seeing the same "Update
> is missing metadata (00000B00), hr=8024001D" line in the log, as per my
> original log sample below.


So what do you think hr=8024001D is then, if not an "instance of the error"? <VBSEG>


>
> Also looking at suggestion from "Diva". Tried first step but no difference
> so far.


You can find more of what Diva found by searching. ;o

http://groups-beta.google.com/groups....windowsupdate

(Google Groups search for
"missing metadata" log group:microsoft.public.windowsupdate
)


In one of the 3 articles that finds (including yours) you can find
an example where a poster has apparently done his own search
and found these instructions from Torgeir Bakken (MVP) which
in a way synthesize the knowledge gained from the other thread
(mostly from Wei Wu [MSFT]).

http://groups-beta.google.com/group/...180119d92c9a80

(link courtesy of ChengXin)


HTH

Robert Aldwinckle
---

Robert,
Can't say much about my ability to find an error code!.

However went to the google article you recommened (written by Torgeir
Bakken) and worked through the suggested changes, restarting the PC after
every one. Eventually found the one the worked for me - renaming the '\Data
Store' folder to '\Data Store.old' to force WinUpdate to create a new one.
Instant success. Simple solution, just hard going to work it out.

Many thanks for your help.

"Robert Aldwinckle" wrote:

> "Paul W" <Paul > wrote in message
> news:9800F6A3-D372-422C-9738-...
> > Pat
> > Can't download any updates. I never get past 'Searching for updates' window,
> > and so never reach the point where i can select an update. Or have i
> > misunderstood? Also looked as Winupdate again. No instances of the error
> > 8024001D in the log at all. After each failure keep seeing the same "Update
> > is missing metadata (00000B00), hr=8024001D" line in the log, as per my
> > original log sample below.
>
>
> So what do you think hr=8024001D is then, if not an "instance of the error"? <VBSEG>
>
>
> >
> > Also looking at suggestion from "Diva". Tried first step but no difference
> > so far.
>
>
> You can find more of what Diva found by searching. ;o
>
> http://groups-beta.google.com/groups....windowsupdate
>
> (Google Groups search for
> "missing metadata" log group:microsoft.public.windowsupdate
> )
>
>
> In one of the 3 articles that finds (including yours) you can find
> an example where a poster has apparently done his own search
> and found these instructions from Torgeir Bakken (MVP) which
> in a way synthesize the knowledge gained from the other thread
> (mostly from Wei Wu [MSFT]).
>
> http://groups-beta.google.com/group/...180119d92c9a80
>
> (link courtesy of ChengXin)
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>