Windows version?
You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site:
http://support.microsoft.com/kb/910337
But judging from similar posts here in the past month or so, the behavior
may be due to a Vundo-ZLOB-SDBot infection, all of which is protected by a
rootkit.
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v2.0.2
(
http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
==========================================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Cally wrote:
> I've recently installed Spyware Doctor 6, and on restarting the PC a
> message
> came up saying...
>
> Your computer might be at risk
> Automatic Updates is turned off
> Click this balloon to fix the problem
>
> I did just that and turned them back on but everytime I restart my PC it
> switches the Automatic Updates back off. Also Windows Update no longer
> works, I get the error number: 0x8DDD0018
>
> I've followed many help files which all point me to the Automatic Updates
> properties window where you can turn them back on but the setting won't
> change from disabled.
>
> I read up on lots of different spyware products before chosing one and
> only
> picked that because Spyware Doctor because it comes so highly rated. Is
> there anyway I can resolve this problem or is it best I remove Spyware
> Doctor and opt for another spyware package. If so please could someone
> recommend one to me that is tried and tested.
>
> Cheers
>
> Cally
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