Windows Update not cleaning up after itself on D: drive

Over the last couple of weeks I am finding random machines that have a D:
drive not having Windows Update folders removed after updates have been
applied and the system is rebooted.

In my NOC I have several 2000 and 2003 servers that receive their updates
via a product
called Kaseya, and I was thinking it had something to do with that as it
began shortly after we applied some updates to Kaseya and modified our patch
management process.

However I just noticed that my home PC (Windows XP Professional that is not
managed by anything in our office, heh) also has these folders.

The folders are strings of alphanumeric characters (like
3bc8f5b8d03c903ca7d63db2 and 7f7b9ea31a8cf5cf1447fcac817788a5) and each of
them contains a folder called "update". The contents of this folder varies
depending on what the specific patch is for. Many of the folders on my
Windows 2000 servers contain only a 43KB file called "iecustom.dll". My
home PC has folders like:

D:\0c4842dab66d248996f219c973\update\update.exe and updspapi.dll
D:\bd0ba71534a1b8b54eb3ee176b69\update\updspapi.dl l
D:\fb2af0e560a2d943c6103526\update\update.exe and wgawizard.dll

I don't see these folders on the C: drives of any of the machines I've
looked
at, and it doesn't affect all machines with a D: drive (such as our Windows
2003/Exchange 2003 server).

What could be causing this? I'm sure I can probably remove the folders, but
I'm wondering if this is just something buggy with a recent update that's
caused this? The XP machine I have at home was just reloaded and these
folders showed up upon running the initial batch of critical updates using
Windows Update.


Joe

Might relate to these two updates: KB927978 and KB925672

Mow's blog
http://mowgreen.castlecops.com/archi...5672_repe.html

<snip>
In addition, KB927978 generates randomly named folders on either the root
drive, usually C:\ , or on the drive with the most free space, for each
attempt at installing it. The folders contain the installation log file.
These folders can be safely deleted. <snip>


"Joe Grover" wrote:

> Over the last couple of weeks I am finding random machines that have a D:
> drive not having Windows Update folders removed after updates have been
> applied and the system is rebooted.
>
> In my NOC I have several 2000 and 2003 servers that receive their updates
> via a product
> called Kaseya, and I was thinking it had something to do with that as it
> began shortly after we applied some updates to Kaseya and modified our patch
> management process.
>
> However I just noticed that my home PC (Windows XP Professional that is not
> managed by anything in our office, heh) also has these folders.
>
> The folders are strings of alphanumeric characters (like
> 3bc8f5b8d03c903ca7d63db2 and 7f7b9ea31a8cf5cf1447fcac817788a5) and each of
> them contains a folder called "update". The contents of this folder varies
> depending on what the specific patch is for. Many of the folders on my
> Windows 2000 servers contain only a 43KB file called "iecustom.dll". My
> home PC has folders like:
>
> D:\0c4842dab66d248996f219c973\update\update.exe and updspapi.dll
> D:\bd0ba71534a1b8b54eb3ee176b69\update\updspapi.dl l
> D:\fb2af0e560a2d943c6103526\update\update.exe and wgawizard.dll
>
> I don't see these folders on the C: drives of any of the machines I've
> looked
> at, and it doesn't affect all machines with a D: drive (such as our Windows
> 2003/Exchange 2003 server).
>
> What could be causing this? I'm sure I can probably remove the folders, but
> I'm wondering if this is just something buggy with a recent update that's
> caused this? The XP machine I have at home was just reloaded and these
> folders showed up upon running the initial batch of critical updates using
> Windows Update.
>
>
> Joe
>
>
>
>

This is a change to the Kaseya program where the folder name scheme has been
changed from the machine name to a universal GUID. If you delete this
folders, then Kaseya will re-download all of the updates to be installed
locally.

Similar questions can be answered at this website:
http://www.securemycompany.com/kaseya

Frank
Hosted Kaseya Managed Services Software

"TaurArian" wrote:

> Might relate to these two updates: KB927978 and KB925672
>
> Mow's blog
> http://mowgreen.castlecops.com/archi...5672_repe.html
>
> <snip>
> In addition, KB927978 generates randomly named folders on either the root
> drive, usually C:\ , or on the drive with the most free space, for each
> attempt at installing it. The folders contain the installation log file.
> These folders can be safely deleted. <snip>
>
>
> "Joe Grover" wrote:
>
> > Over the last couple of weeks I am finding random machines that have a D:
> > drive not having Windows Update folders removed after updates have been
> > applied and the system is rebooted.
> >
> > In my NOC I have several 2000 and 2003 servers that receive their updates
> > via a product
> > called Kaseya, and I was thinking it had something to do with that as it
> > began shortly after we applied some updates to Kaseya and modified our patch
> > management process.
> >
> > However I just noticed that my home PC (Windows XP Professional that is not
> > managed by anything in our office, heh) also has these folders.
> >
> > The folders are strings of alphanumeric characters (like
> > 3bc8f5b8d03c903ca7d63db2 and 7f7b9ea31a8cf5cf1447fcac817788a5) and each of
> > them contains a folder called "update". The contents of this folder varies
> > depending on what the specific patch is for. Many of the folders on my
> > Windows 2000 servers contain only a 43KB file called "iecustom.dll". My
> > home PC has folders like:
> >
> > D:\0c4842dab66d248996f219c973\update\update.exe and updspapi.dll
> > D:\bd0ba71534a1b8b54eb3ee176b69\update\updspapi.dl l
> > D:\fb2af0e560a2d943c6103526\update\update.exe and wgawizard.dll
> >
> > I don't see these folders on the C: drives of any of the machines I've
> > looked
> > at, and it doesn't affect all machines with a D: drive (such as our Windows
> > 2003/Exchange 2003 server).
> >
> > What could be causing this? I'm sure I can probably remove the folders, but
> > I'm wondering if this is just something buggy with a recent update that's
> > caused this? The XP machine I have at home was just reloaded and these
> > folders showed up upon running the initial batch of critical updates using
> > Windows Update.
> >
> >
> > Joe
> >
> >
> >
> >

Sorry ...wrong URL.

http://www.securemycompany.com/Services/Kaseya

Frank

"Frank H" wrote:

>
> This is a change to the Kaseya program where the folder name scheme has been
> changed from the machine name to a universal GUID. If you delete this
> folders, then Kaseya will re-download all of the updates to be installed
> locally.
>
> Similar questions can be answered at this website:
> http://www.securemycompany.com/kaseya
>
> Frank
> Hosted Kaseya Managed Services Software
>
> "TaurArian" wrote:
>
> > Might relate to these two updates: KB927978 and KB925672
> >
> > Mow's blog
> > http://mowgreen.castlecops.com/archi...5672_repe.html
> >
> > <snip>
> > In addition, KB927978 generates randomly named folders on either the root
> > drive, usually C:\ , or on the drive with the most free space, for each
> > attempt at installing it. The folders contain the installation log file.
> > These folders can be safely deleted. <snip>
> >
> >
> > "Joe Grover" wrote:
> >
> > > Over the last couple of weeks I am finding random machines that have a D:
> > > drive not having Windows Update folders removed after updates have been
> > > applied and the system is rebooted.
> > >
> > > In my NOC I have several 2000 and 2003 servers that receive their updates
> > > via a product
> > > called Kaseya, and I was thinking it had something to do with that as it
> > > began shortly after we applied some updates to Kaseya and modified our patch
> > > management process.
> > >
> > > However I just noticed that my home PC (Windows XP Professional that is not
> > > managed by anything in our office, heh) also has these folders.
> > >
> > > The folders are strings of alphanumeric characters (like
> > > 3bc8f5b8d03c903ca7d63db2 and 7f7b9ea31a8cf5cf1447fcac817788a5) and each of
> > > them contains a folder called "update". The contents of this folder varies
> > > depending on what the specific patch is for. Many of the folders on my
> > > Windows 2000 servers contain only a 43KB file called "iecustom.dll". My
> > > home PC has folders like:
> > >
> > > D:\0c4842dab66d248996f219c973\update\update.exe and updspapi.dll
> > > D:\bd0ba71534a1b8b54eb3ee176b69\update\updspapi.dl l
> > > D:\fb2af0e560a2d943c6103526\update\update.exe and wgawizard.dll
> > >
> > > I don't see these folders on the C: drives of any of the machines I've
> > > looked
> > > at, and it doesn't affect all machines with a D: drive (such as our Windows
> > > 2003/Exchange 2003 server).
> > >
> > > What could be causing this? I'm sure I can probably remove the folders, but
> > > I'm wondering if this is just something buggy with a recent update that's
> > > caused this? The XP machine I have at home was just reloaded and these
> > > folders showed up upon running the initial batch of critical updates using
> > > Windows Update.
> > >
> > >
> > > Joe
> > >
> > >
> > >
> > >