Windows update not interacting with my computer

I need to download a Realtek driver update and am promted to go to windows
update when I send in the error message. When I get to windows update page,
nothing happens, it appears that my computer is not interacting with the
site? I would really appreciate any help in this matter. Keep it simple
please, I'm bordering on computer illiteracy. Thanks!

I am having the same problem. When I go to the Windows Update site
(windowsupdate.com) nothing happens -- I get the hourglass and it just sits
there. Task manager says that it is "running" instead of "not responding"
but I have to go through the end program process to get things working again.
This occurs no matter how I get to the windows update site (via the start
menu icon or by going through the Microsoft.com site). Anyone out there have
any suggestions for Steve734 and me?

"Steve734" wrote:

> I need to download a Realtek driver update and am promted to go to windows
> update when I send in the error message. When I get to windows update page,
> nothing happens, it appears that my computer is not interacting with the
> site? I would really appreciate any help in this matter. Keep it simple
> please, I'm bordering on computer illiteracy. Thanks!

I would like to help. Can you answer a few questions so
that we can narrow down the problem set? First:

What operating system are you running on? The easy way to
find out is to:
1) click start
2) right-click My Computer
3) click Properties

On the General tab, the operating system should be there
as (example
Microsoft Windows XP Professional
Service Pack 2

Were you able to apply any patches to your systems before
this?

Does the windowsupdate.microsoft.com website provide an
error code, such as 0x80004005 ? If so, please post that
as well.

Thank you.
>-----Original Message-----
>I am having the same problem. When I go to the Windows
Update site
>(windowsupdate.com) nothing happens -- I get the
hourglass and it just sits
>there. Task manager says that it is "running" instead
of "not responding"
>but I have to go through the end program process to get
things working again.
> This occurs no matter how I get to the windows update
site (via the start
>menu icon or by going through the Microsoft.com site).
Anyone out there have
>any suggestions for Steve734 and me?
>
>"Steve734" wrote:
>
>> I need to download a Realtek driver update and am
promted to go to windows
>> update when I send in the error message. When I get to
windows update page,
>> nothing happens, it appears that my computer is not
interacting with the
>> site? I would really appreciate any help in this
matter. Keep it simple
>> please, I'm bordering on computer illiteracy. Thanks!
>.
>