windows update will not open

i am running Windows XP home SP1 and wheen i try to go to
windows update it opens to the first window and displays
across the top Checking for latest version etc. and the
rest of the screen is blank. It never goes beyond this.
I can go to other pages just fine.

Thanks,


Wesley

I am having a similar issue, if I find a resolve I will
let you know.

>-----Original Message-----
>i am running Windows XP home SP1 and wheen i try to go to
>windows update it opens to the first window and displays
>across the top Checking for latest version etc. and the
>rest of the screen is blank. It never goes beyond this.
>I can go to other pages just fine.
>
>Thanks,
>
>
>Wesley
>.
>

If you are an Admin on the machine delete the Catroot2
folder under System32. It is safe to delete it. Reboot
and try windows update again.
>-----Original Message-----
>I too have this problem. It started installing and
stopped on a message
>'registering 100%' then rebooted and now exhibits the
same behavior as wesley
>states at the top of this thread.
>
>"wesley" wrote:
>
>> i am running Windows XP home SP1 and wheen i try to go
to
>> windows update it opens to the first window and
displays
>> across the top Checking for latest version etc. and
the
>> rest of the screen is blank. It never goes beyond
this.
>> I can go to other pages just fine.
>>
>> Thanks,
>>
>>
>> Wesley
>>
>.
>

I'm having the same problem I also have the problem on no history dropdown in
explorer and another browser.
'' did a post saying to delete the
catroot2folder and saying it is okay to delete it. I am suspicious of that, I
don't have catroot to just catroot, and it is full of files I would be very
hesitant to delete.
I suggest to anyone that is thinking of deleting folders in the system 32
directory, to check and make sure it has an "OK to delete text file" in the
directory


"wesley" wrote:

> i am running Windows XP home SP1 and wheen i try to go to
> windows update it opens to the first window and displays
> across the top Checking for latest version etc. and the
> rest of the screen is blank. It never goes beyond this.
> I can go to other pages just fine.
>
> Thanks,
>
>
> Wesley
>

The HP help people told me to rename my catroot file as follows:
got to DOS command then type

net stop cryptsvc <enter>
ren%systemroot%\system32\catroot2 oldcatroot2 <enter>
net start cryptsvc <enter>
exit

The only trouble is that it didn't work for me... SIGH... But it may work
for some others, so I am passing it on.

"oldhobo" wrote:

> I'm having the same problem I also have the problem on no history dropdown in
> explorer and another browser.
> '' did a post saying to delete the
> catroot2folder and saying it is okay to delete it. I am suspicious of that, I
> don't have catroot to just catroot, and it is full of files I would be very
> hesitant to delete.
> I suggest to anyone that is thinking of deleting folders in the system 32
> directory, to check and make sure it has an "OK to delete text file" in the
> directory
>
>
> "wesley" wrote:
>
> > i am running Windows XP home SP1 and wheen i try to go to
> > windows update it opens to the first window and displays
> > across the top Checking for latest version etc. and the
> > rest of the screen is blank. It never goes beyond this.
> > I can go to other pages just fine.
> >
> > Thanks,
> >
> >
> > Wesley
> >