Check the WindowsUpdate.log for error codes
Start > Run > type in
%windir%\windowsupdate.log
Click OK or press Enter
The most recent entries are at the bottom of the log
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
K wrote:
> Noticed the other day when trying to manually run Windows Update on one of
> my 2003 SP1 servers that the link to Windows Update on the Start Menu no
> longer works - does nothing when clicked.
>
> So I opened IE and went to the windowsupdate.microsoft.com site and selected
> custom to run it. It sat there scanning for ever and ever and after about 3
> hours I cancelled it. Have tried server reboots etc. and cannot get this to
> run. Every time I try it just sits there scanning and nothing else.
>
> Any ideas what I can do to get this working again?
>
> Thanks
>
>