please respond to your original thread. thank you.
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TaurArian [MVP] 2005-2009 - Update Services
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"Teresa J" <> wrote in message
news:8B51C227-A7DD-4460-9852-...
>I just received a reply from PA Bear on how to correct this problem.
> However, when I tried to reset the registry as told to it is not working.
> I
> opened notepad, copied the commands and saved the file as reset.cmd. I
> also
> made sure I changed the save the type dropdown as all files. After trying
> to
> double click on the file, it only opened. Did not run. I then read the
> comments below and tried this "When you copy from the sample, and paste
> into
> a Command prompt, the double-quote characters are not quite right. so you
> have to copy the thing to a batch file, THEN edit the double-quote
> characters
> (replace them with double-quote characters, even though they look the
> same).
> I think there is a character translation issue or something." That did
> not
> work either. Please help me correct this problem. Thank you.
>
> Teresa J