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Windows Update not working after SP2 install

 
 
Dale
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Posts: n/a

 
      10-17-2004
I installed SP2 on XP Prof. systems, and since windows update is not installing
the updates that I have been notified of from Microsoft.

No error messgae, "Installing Updates" window just sits there saying
"Initialization i in progress".

Below may be relevent message from WindowsUpdate.log
--------------------------------------------------------------------
2004-10-17 10:11:16-0400 1276 e64 WU client finished Searching for update
2004-10-17 10:11:16-0400 1276 e64 WU client calls back to search call
WindowsUpdate with code Call complete and error 0
2004-10-17 10:11:16-0400 1276 e64 WU client completed and deleted call
{352372EF-6C03-4D46-98EA-D4FD5BAD41B6}
2004-10-17 10:11:21-0400 1276 e64 REPORT EVENT:
{020A8581-412A-4FC5-A71B-61972251AB43} 151 2004-10-17
10:11:16-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
2004-10-17 10:11:21-0400 1276 e64 Reopened existing event cache file at
C:\WINDOWS\SoftwareDistribution\EventCache\{85CE39 A3-A96E-40BD-ADC3-C1A1019FB796}.bin for writing.
2004-10-17 10:11:24-0400 1276 cb0 WU client fails
CClientCallRecorder::BeginInstallUpdates from WindowsUpdate with error
0x80240016
2004-10-17 10:11:24-0400 3392 b78 ISusInternal::BeginInstallUpdates failed,
hr=80240016
2004-10-17 10:11:24-0400 3392 b78 Failing to start installation due to error
(hr=80240016)
2004-10-17 10:11:38-0400 1276 754 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2004-10-17 10:11:38-0400 3392 b78 ISusInternal:isconnectCall failed,
hr=8024000C

Any help would be appreciated.
Dale

 
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Torgeir Bakken \(MVP\)
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Posts: n/a

 
      10-17-2004
Dale wrote:

> I installed SP2 on XP Prof. systems, and since windows update is not
> installing the updates that I have been notified of from Microsoft.
>
> No error messgae, "Installing Updates" window just sits there saying
> "Initialization i in progress".
>
> Below may be relevent message from WindowsUpdate.log
> --------------------------------------------------------------------
> [snip]
> 2004-10-17 10:11:21-0400 1276 e64 Reopened existing event cache file at
> C:\WINDOWS\SoftwareDistribution\EventCache\{85CE39 A3-A96E-40BD-ADC3-C1A1019FB796}.bin for writing.
> 2004-10-17 10:11:24-0400 1276 cb0 WU client fails
> CClientCallRecorder::BeginInstallUpdates from WindowsUpdate with error
> 0x80240016
> 2004-10-17 10:11:24-0400 3392 b78 ISusInternal::BeginInstallUpdates failed,
> hr=80240016
> 2004-10-17 10:11:24-0400 3392 b78 Failing to start installation due to error
> (hr=80240016)

Hi

Error 0x80240016 is

SUS_E_INSTALL_NOT_ALLOWED
try to install while another install is going on
or reboot is pending


If you have rebooted, and that is not the issue, I suggest you rename
(or just delete) the SoftwareDistribution folder and see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.co...cleid=21&ln=en

Note that a side effect of renaming or deleting the SoftwareDistribution
folder is that you lose your WU v5 History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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