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Windows Update not working (CASE_ID_NUM: SRZ050923000706)

 
 
briansignal
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      12-29-2005
In CASE_ID_NUM: SRZ050923000706, Conor Dignam was helping me find why the
updates would not download automatically but shut the file early when I
failed to respont to his email within 3 days - my wife had an operation and
my priorities were elsewhere!

Since then I have removed Norton's Internet Security 2005 - took a long time
and error messages - and purged all Norton programs but it made no difference.

On re-installing IS 2005 I again got the error message "“Msiexe.exe has
generated errors and will be closed by Windows. You will need to restart the
program. An error log is being created.” appeared some 25 times during
installation. (I never did find the error log!)

Symantec have informed me that this is a Registry Error - it also occurs
when using VideoStudio9.

So enough of Win2K - Can I (backup my data then) reformat my hard disc and
install XP Pro FROM AN UPGRADE DISC as I already hold full licenced copies of
ME and Win2K Pro? This will clear the registry problem.

If I have to install XP Pro over the faulty Win2K, will the faulty registry
give me problems?
(Sorry to go off topic - that was were I started but finished else whare.)
--
Brian
 
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MowGreen [MVP]
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      12-29-2005
> So enough of Win2K - Can I (backup my data then) reformat my hard disc and
> install XP Pro FROM AN UPGRADE DISC as I already hold full licenced copies of
> ME and Win2K Pro? This will clear the registry problem.


Yes. You'll need the qualifying media, either the Win 2K CD, preferred,
or the Win ME CD, not preferred.
Strongly suggest you uninstall NIS 2005 prior to doing anything. It is
the most likely cause of WU not functioning properly.

>> If I have to install XP Pro over the faulty Win2K, will the faulty registry
>> give me problems?


Most likely. Installing over an OS with issues most likely will
perpetuate those issues.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

briansignal wrote:

> In CASE_ID_NUM: SRZ050923000706, Conor Dignam was helping me find why the
> updates would not download automatically but shut the file early when I
> failed to respont to his email within 3 days - my wife had an operation and
> my priorities were elsewhere!
>
> Since then I have removed Norton's Internet Security 2005 - took a long time
> and error messages - and purged all Norton programs but it made no difference.
>
> On re-installing IS 2005 I again got the error message "“Msiexe.exe has
> generated errors and will be closed by Windows. You will need to restart the
> program. An error log is being created.” appeared some 25 times during
> installation. (I never did find the error log!)
>
> Symantec have informed me that this is a Registry Error - it also occurs
> when using VideoStudio9.
>
> So enough of Win2K - Can I (backup my data then) reformat my hard disc and
> install XP Pro FROM AN UPGRADE DISC as I already hold full licenced copies of
> ME and Win2K Pro? This will clear the registry problem.
>
> If I have to install XP Pro over the faulty Win2K, will the faulty registry
> give me problems?
> (Sorry to go off topic - that was were I started but finished else whare.)

 
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briansignal
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      12-30-2005
Thanks for the information; XP will be installed in the new year.

In the mean time I have manually downloaded and installed December's Updates
- except for KB829019 Net Framework 2.0. A search in Downloads says that it
cannot be found.

Can you help again please?

--
Brian


 
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Tom
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      12-30-2005
uninstall windows installer 3.1 and wait for ms to fix it

"briansignal" <> wrote in message
news:0CBB798C-3178-4FA6-895D-...
> Thanks for the information; XP will be installed in the new year.
>
> In the mean time I have manually downloaded and installed December's
> Updates
> - except for KB829019 Net Framework 2.0. A search in Downloads says that
> it
> cannot be found.
>
> Can you help again please?
>
> --
> Brian
>
>



 
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MowGreen
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      12-31-2005
Please don't listen to nonsense concerning Windows Installer, Brian. It
has no known bug.

This is the KB article on 829019 :
http://support.microsoft.com/kb/829019

Not sure just what you're looking for. Check this out :

Microsoft .NET Framework 2.0
http://support.microsoft.com/?scid=ph;en-us;8291

HTH,
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



briansignal wrote:
> Thanks for the information; XP will be installed in the new year.
>
> In the mean time I have manually downloaded and installed December's Updates
> - except for KB829019 Net Framework 2.0. A search in Downloads says that it
> cannot be found.
>
> Can you help again please?
>

 
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briansignal
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      12-31-2005
Comments inserted below.

--
Brian


"MowGreen" wrote:

> Please don't listen to nonsense concerning Windows Installer, Brian. It
> has no known bug.


Did not fully understand the reply

>
>
> Not sure just what you're looking for. Check this out :
>

<Snip>
I'm looking for the Download file that Update says I require to go from .NET
1 to .NET 2.0 (in the Optional Updates section).

To download manually (while auto-update is not working), I note all of the
KB numbers that Update says I require then search for the number in the
download section. (KB)829019 cannot be found.

> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> briansignal wrote:
> > In the mean time I have manually downloaded and installed December's Updates
> > - except for KB829019 Net Framework 2.0. A search in Downloads says that it
> > cannot be found.
> >
> > Can you help again please?
> >

>

 
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MowGreen
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      01-02-2006
Is this what you're looking for ? :

Microsoft .NET Framework Version 2.0 Redistributable Package (x86)
http://www.microsoft.com/downloads/d...DisplayLang=en

KB829019 refers to " Microsoft Deploying .NET Applications Lifecycle Guide "

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


briansignal wrote:
> Comments inserted below.
>

 
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Robert Aldwinckle
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      01-03-2006
"briansignal" <> wrote in message
news:55C1AEA3-1388-45FD-BB4D-
....
> Did not fully understand the reply
>
>>
>>
>> Not sure just what you're looking for. Check this out :
>>

> <Snip>
> I'm looking for the Download file that Update says I require to go from .NET
> 1 to .NET 2.0 (in the Optional Updates section).
>
> To download manually (while auto-update is not working), I note all of the
> KB numbers that Update says I require then search for the number in the
> download section. (KB)829019 cannot be found.



If you are saying that you saw a reference to 829019
in a list of Automatic Updates I think you would be able
to find more details about it in %windir%\WindowsUpdate.log
(e.g. open that with Notepad and press F3 to search for
references to that KB article number.)

Hmm... that didn't work. Apparently we need to know the associated
GUID in order to read in WindowsUpdate.log what is being listed. ;o

Try this instead:

1. Open a cmd window and navigate to SoftwareDistribution
E.g. on XP this works for that:

cd /d %windir%\SoftwareDistribution

2. Do a findstr search for the Unicode version of the string
you're looking for. E.g.:

findstr /s /m /i ".8.2.9.0.1.9" *.*

3. E.g. you might find the following file listed by that command

DataStore\DataStore.edb

4. Open that in Notepad and search for the 8 2 9 0 1 9
string. E.g. press F3 and enter that. Fortunately Notepad
treats spaces as something which match the actual null
bytes that doublebyte characters are actually represented by.


Alternatively, notice the More information... link in the Details
for any particular item. You might be able to find a link to
a specific download in the article that would open for you.


AFAICS the only download which might be associated with
that article is the DALG.exe (downloadable PDF file)

http://www.microsoft.com/downloads/d...displaylang=en


HTH

Robert Aldwinckle
---


>
>> MowGreen [MVP 2003-2006]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>> briansignal wrote:
>> > In the mean time I have manually downloaded and installed December's Updates
>> > - except for KB829019 Net Framework 2.0. A search in Downloads says that it
>> > cannot be found.
>> >
>> > Can you help again please?
>> >

>>



 
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briansignal
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      01-03-2006
That's the one - thanks.
--
Brian


"MowGreen" wrote:

> Is this what you're looking for ? :
>
> Microsoft .NET Framework Version 2.0 Redistributable Package (x86)
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> KB829019 refers to " Microsoft Deploying .NET Applications Lifecycle Guide "
>
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>


 
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briansignal
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      01-03-2006
I'll try the "More information" option in future. Thanks
--
Brian


"Robert Aldwinckle" wrote:

>
> If you are saying that you saw a reference to 829019
> in a list of Automatic Updates I think you would be able
> to find more details about it in %windir%\WindowsUpdate.log


<snip>

> Alternatively, notice the More information... link in the Details
> for any particular item. You might be able to find a link to
> a specific download in the article that would open for you.
>
>
> AFAICS the only download which might be associated with
> that article is the DALG.exe (downloadable PDF file)
>

Correct.

> http://www.microsoft.com/downloads/d...displaylang=en
>
>
> HTH
>
> Robert Aldwinckle
> ---


 
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