windows update is not working right

For some reason, I can no longer manually access Windows Update. I'm
supposed to get automatic updates and I'm not sure that's even working right.
Also, since this has happened, the computer hangs during shut down and the
only way to reboot is by holding the power button down. We've recently had
to reinstall the entire operating system - are these issues connected?
Thanks

Laura;
If you are using Windows XP, start here for shutdown issues:
http://aumha.org/win5/a/shtdwnxp.htm
For other operating systems:
http://aumha.org/win4/a/shutdown.htm

Make sure no viruses, spyware or other malware is not on the computer::
http://www3.telus.net/dandemar/slowcom.htm

The shutdown issue and other issues should be resolved before installing
updates.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Laura" <> wrote in message
news:460EFD7E-04BE-416B-B320-...
> For some reason, I can no longer manually access Windows Update. I'm
> supposed to get automatic updates and I'm not sure that's even working
> right.
> Also, since this has happened, the computer hangs during shut down and the
> only way to reboot is by holding the power button down. We've recently
> had
> to reinstall the entire operating system - are these issues connected?
> Thanks