Laura;
If you are using Windows XP, start here for shutdown issues:
http://aumha.org/win5/a/shtdwnxp.htm
For other operating systems:
http://aumha.org/win4/a/shutdown.htm
Make sure no viruses, spyware or other malware is not on the computer::
http://www3.telus.net/dandemar/slowcom.htm
The shutdown issue and other issues should be resolved before installing
updates.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"Laura" <> wrote in message
news:460EFD7E-04BE-416B-B320-...
> For some reason, I can no longer manually access Windows Update. I'm
> supposed to get automatic updates and I'm not sure that's even working
> right.
> Also, since this has happened, the computer hangs during shut down and the
> only way to reboot is by holding the power button down. We've recently
> had
> to reinstall the entire operating system - are these issues connected?
> Thanks