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windows update out of commission (OOC)

 
 
Caved1ver
Guest
Posts: n/a

 
      12-05-2007
This problem began with following error code while attempting to register
msxml3.dll:



"DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"



I found a previous thread
(http://forums.microsoft.com/Genuine/...0252&SiteID=25
)and did the following



1) Click “Start” button, then “Run”
2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
(Note: This will register the msxml3.dll and the registry entry
‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
If this does not work, the msxml3.dll may be missing or corrupt. Follow
the below Fix (Part 2), in that case:

Fix (Part 2):

1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
page at:
http://www.microsoft.com/downloads/d...DisplayLang=en
2) From the files available, download “msxml3.msi”
3) Double click the file and follow the steps to install.
4) Click “Start” button, then “Run...”
5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>


The same problem remains unresolved. I then realized that my "Windows
Update" (WU) capability went out of commission: whenever I visit the WU
website I accept and load the ActiveX application & the website essentailly
locks up. I'm not even given a scan button.



I ran the MGA diagnostics executable which produced the following:



Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
Windows Product ID: 76487-016-9431047-22909
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
FCEE394C-2989-80070002_025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:


 
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MowGreen [MVP]
Guest
Posts: n/a

 
      12-06-2007
0x80004005 - General Error Unable to Open Registry Key

Either registry and file permissions have been changed or there's a
min-filter issue. Let's start with the latter:

Error message when you try to update a Microsoft Windows-based computer:
"0x80070002"
http://support.microsoft.com/kb/922582

See: 'How to determine whether you have a minifilter installed'
If there is/are 3rd party minifilters installed, then download and
install the update described on the page for XP.

If that doesn't resolve the issue, see:

Solving setup errors by using the SubInACL tool to repair file and
registry permissions
http://blogs.msdn.com/astebner/archi...04/739820.aspx


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Caved1ver wrote:

> This problem began with following error code while attempting to register
> msxml3.dll:
>
>
>
> "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
>
>
>
> I found a previous thread
> (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> )and did the following
>
>
>
> 1) Click “Start” button, then “Run”
> 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> (Note: This will register the msxml3.dll and the registry entry
> ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> If this does not work, the msxml3.dll may be missing or corrupt. Follow
> the below Fix (Part 2), in that case:
>
> Fix (Part 2):
>
> 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> page at:
> http://www.microsoft.com/downloads/d...DisplayLang=en
> 2) From the files available, download “msxml3.msi”
> 3) Double click the file and follow the steps to install.
> 4) Click “Start” button, then “Run...”
> 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
>
>
> The same problem remains unresolved. I then realized that my "Windows
> Update" (WU) capability went out of commission: whenever I visit the WU
> website I accept and load the ActiveX application & the website essentailly
> locks up. I'm not even given a scan button.
>
>
>
> I ran the MGA diagnostics executable which produced the following:
>
>
>
> Diagnostic Report (1.7.0066.0):
> -----------------------------------------
> WGA Data-->
> Validation Status: Genuine
> Validation Code: 0
> Online Validation Code: N/A
> Cached Validation Code: N/A
> Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> Windows Product ID: 76487-016-9431047-22909
> Windows Product ID Type: 5
> Windows License Type: Retail
> Windows OS version: 5.1.2600.2.00010100.2.0.pro
> CSVLK Server: N/A
> CSVLK PID: N/A
> ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> Is Admin: Yes
> TestCab: 0x0
> WGA Version: Registered, 1.7.36.0
> Signed By: Microsoft
> Product Name: N/A
> Architecture: N/A
> Build lab: N/A
> TTS Error: N/A
> Validation Diagnostic: 025D1FF3-171-1
> Resolution Status: N/A
>
> Notifications Data-->
> Cached Result: N/A
> File Exists: No
> Version: N/A, hr = 0x80070002
> WgaTray.exe Signed By: N/A, hr = 0x80070002
> WgaLogon.dll Signed By: N/A, hr = 0x80070002
>
> OGA Data-->
> Office Status: 100 Genuine
> OGA Version: N/A, 0x80070002
> Signed By: N/A, hr = 0x80070002
> Office Diagnostics:
> FCEE394C-2989-80070002_025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
>
> Browser Data-->
> Proxy settings: N/A
> User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> Download signed ActiveX controls: Prompt
> Download unsigned ActiveX controls: Disabled
> Run ActiveX controls and plug-ins: Allowed
> Initialize and script ActiveX controls not marked as safe: Disabled
> Allow scripting of Internet Explorer Webbrowser control: Disabled
> Active scripting: Allowed
> Script ActiveX controls marked as safe for scripting: Allowed
>
> File Scan Data-->
>
> Other data-->
> Office Details:
>
>

 
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Caved1ver
Guest
Posts: n/a

 
      12-08-2007
This whole issue is starting to "snow ball". Obtaining the first "hotfix"
requires Microsoft "Validation". Unfortunately, I couldn't down load said
hotfix. the "Validation" process failed & I received the following code:
[0x80080101] . I've wasted several evening trying to resolve this issue and
it is starting to get somewhat tiresome.
________

"MowGreen [MVP]" wrote:

> 0x80004005 - General Error Unable to Open Registry Key
>
> Either registry and file permissions have been changed or there's a
> min-filter issue. Let's start with the latter:
>
> Error message when you try to update a Microsoft Windows-based computer:
> "0x80070002"
> http://support.microsoft.com/kb/922582
>
> See: 'How to determine whether you have a minifilter installed'
> If there is/are 3rd party minifilters installed, then download and
> install the update described on the page for XP.
>
> If that doesn't resolve the issue, see:
>
> Solving setup errors by using the SubInACL tool to repair file and
> registry permissions
> http://blogs.msdn.com/astebner/archi...04/739820.aspx
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Caved1ver wrote:
>
> > This problem began with following error code while attempting to register
> > msxml3.dll:
> >
> >
> >
> > "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >
> >
> >
> > I found a previous thread
> > (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> > )and did the following
> >
> >
> >
> > 1) Click “Start” button, then “Run”
> > 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > (Note: This will register the msxml3.dll and the registry entry
> > ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> > If this does not work, the msxml3.dll may be missing or corrupt. Follow
> > the below Fix (Part 2), in that case:
> >
> > Fix (Part 2):
> >
> > 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> > page at:
> > http://www.microsoft.com/downloads/d...DisplayLang=en
> > 2) From the files available, download “msxml3.msi”
> > 3) Double click the file and follow the steps to install.
> > 4) Click “Start” button, then “Run...”
> > 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> >
> >
> > The same problem remains unresolved. I then realized that my "Windows
> > Update" (WU) capability went out of commission: whenever I visit the WU
> > website I accept and load the ActiveX application & the website essentailly
> > locks up. I'm not even given a scan button.
> >
> >
> >
> > I ran the MGA diagnostics executable which produced the following:
> >
> >
> >
> > Diagnostic Report (1.7.0066.0):
> > -----------------------------------------
> > WGA Data-->
> > Validation Status: Genuine
> > Validation Code: 0
> > Online Validation Code: N/A
> > Cached Validation Code: N/A
> > Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> > Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> > Windows Product ID: 76487-016-9431047-22909
> > Windows Product ID Type: 5
> > Windows License Type: Retail
> > Windows OS version: 5.1.2600.2.00010100.2.0.pro
> > CSVLK Server: N/A
> > CSVLK PID: N/A
> > ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> > Is Admin: Yes
> > TestCab: 0x0
> > WGA Version: Registered, 1.7.36.0
> > Signed By: Microsoft
> > Product Name: N/A
> > Architecture: N/A
> > Build lab: N/A
> > TTS Error: N/A
> > Validation Diagnostic: 025D1FF3-171-1
> > Resolution Status: N/A
> >
> > Notifications Data-->
> > Cached Result: N/A
> > File Exists: No
> > Version: N/A, hr = 0x80070002
> > WgaTray.exe Signed By: N/A, hr = 0x80070002
> > WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >
> > OGA Data-->
> > Office Status: 100 Genuine
> > OGA Version: N/A, 0x80070002
> > Signed By: N/A, hr = 0x80070002
> > Office Diagnostics:
> > FCEE394C-2989-80070002_025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >
> > Browser Data-->
> > Proxy settings: N/A
> > User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> > Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> > Download signed ActiveX controls: Prompt
> > Download unsigned ActiveX controls: Disabled
> > Run ActiveX controls and plug-ins: Allowed
> > Initialize and script ActiveX controls not marked as safe: Disabled
> > Allow scripting of Internet Explorer Webbrowser control: Disabled
> > Active scripting: Allowed
> > Script ActiveX controls marked as safe for scripting: Allowed
> >
> > File Scan Data-->
> >
> > Other data-->
> > Office Details:
> >
> >

>

 
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Caved1ver
Guest
Posts: n/a

 
      12-08-2007
I tried to validate my OS a 2nd time & received the following:

"Why didn't my machine complete validation?
You have encountered an unknown error. Please contact your local product
support team for further assistance with this issue.

[0x80080299] "

I have a valid XP Pro CD w/ a valid license. What is going on?



"Caved1ver" wrote:

> This whole issue is starting to "snow ball". Obtaining the first "hotfix"
> requires Microsoft "Validation". Unfortunately, I couldn't down load said
> hotfix. the "Validation" process failed & I received the following code:
> [0x80080101] . I've wasted several evening trying to resolve this issue and
> it is starting to get somewhat tiresome.
> ________
>
> "MowGreen [MVP]" wrote:
>
> > 0x80004005 - General Error Unable to Open Registry Key
> >
> > Either registry and file permissions have been changed or there's a
> > min-filter issue. Let's start with the latter:
> >
> > Error message when you try to update a Microsoft Windows-based computer:
> > "0x80070002"
> > http://support.microsoft.com/kb/922582
> >
> > See: 'How to determine whether you have a minifilter installed'
> > If there is/are 3rd party minifilters installed, then download and
> > install the update described on the page for XP.
> >
> > If that doesn't resolve the issue, see:
> >
> > Solving setup errors by using the SubInACL tool to repair file and
> > registry permissions
> > http://blogs.msdn.com/astebner/archi...04/739820.aspx
> >
> >
> > MowGreen [MVP 2003-2008]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> > Caved1ver wrote:
> >
> > > This problem began with following error code while attempting to register
> > > msxml3.dll:
> > >
> > >
> > >
> > > "DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> > >
> > >
> > >
> > > I found a previous thread
> > > (http://forums.microsoft.com/Genuine/...0252&SiteID=25
> > > )and did the following
> > >
> > >
> > >
> > > 1) Click “Start” button, then “Run”
> > > 2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > > (Note: This will register the msxml3.dll and the registry entry
> > > ‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> > > If this does not work, the msxml3.dll may be missing or corrupt. Follow
> > > the below Fix (Part 2), in that case:
> > >
> > > Fix (Part 2):
> > >
> > > 1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> > > page at:
> > > http://www.microsoft.com/downloads/d...DisplayLang=en
> > > 2) From the files available, download “msxml3.msi”
> > > 3) Double click the file and follow the steps to install.
> > > 4) Click “Start” button, then “Run...”
> > > 5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> > >
> > >
> > > The same problem remains unresolved. I then realized that my "Windows
> > > Update" (WU) capability went out of commission: whenever I visit the WU
> > > website I accept and load the ActiveX application & the website essentailly
> > > locks up. I'm not even given a scan button.
> > >
> > >
> > >
> > > I ran the MGA diagnostics executable which produced the following:
> > >
> > >
> > >
> > > Diagnostic Report (1.7.0066.0):
> > > -----------------------------------------
> > > WGA Data-->
> > > Validation Status: Genuine
> > > Validation Code: 0
> > > Online Validation Code: N/A
> > > Cached Validation Code: N/A
> > > Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> > > Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> > > Windows Product ID: 76487-016-9431047-22909
> > > Windows Product ID Type: 5
> > > Windows License Type: Retail
> > > Windows OS version: 5.1.2600.2.00010100.2.0.pro
> > > CSVLK Server: N/A
> > > CSVLK PID: N/A
> > > ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> > > Is Admin: Yes
> > > TestCab: 0x0
> > > WGA Version: Registered, 1.7.36.0
> > > Signed By: Microsoft
> > > Product Name: N/A
> > > Architecture: N/A
> > > Build lab: N/A
> > > TTS Error: N/A
> > > Validation Diagnostic: 025D1FF3-171-1
> > > Resolution Status: N/A
> > >
> > > Notifications Data-->
> > > Cached Result: N/A
> > > File Exists: No
> > > Version: N/A, hr = 0x80070002
> > > WgaTray.exe Signed By: N/A, hr = 0x80070002
> > > WgaLogon.dll Signed By: N/A, hr = 0x80070002
> > >
> > > OGA Data-->
> > > Office Status: 100 Genuine
> > > OGA Version: N/A, 0x80070002
> > > Signed By: N/A, hr = 0x80070002
> > > Office Diagnostics:
> > > FCEE394C-2989-80070002_025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> > >
> > > Browser Data-->
> > > Proxy settings: N/A
> > > User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> > > Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> > > Download signed ActiveX controls: Prompt
> > > Download unsigned ActiveX controls: Disabled
> > > Run ActiveX controls and plug-ins: Allowed
> > > Initialize and script ActiveX controls not marked as safe: Disabled
> > > Allow scripting of Internet Explorer Webbrowser control: Disabled
> > > Active scripting: Allowed
> > > Script ActiveX controls marked as safe for scripting: Allowed
> > >
> > > File Scan Data-->
> > >
> > > Other data-->
> > > Office Details:
> > >
> > >

> >

 
Reply With Quote
 
MowGreen [MVP]
Guest
Posts: n/a

 
      12-08-2007
MS has a forum dedicated to these issues:

Speak to us at Microsoft! » Microsoft Genuine Advantage Talkback
http://forums.microsoft.com/Genuine/...1004&SiteID=25

Feel free to speak
They actually have someone there from MS who will do their best to help
you. Unfortunately, the same can't be said about the Windows Update
newsgroup

Once you get the system Validated then, hopefully, Windows Update will
function, too. If not, either post back to this thread or start another.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Caved1ver wrote:

> I tried to validate my OS a 2nd time & received the following:
>
> "Why didn't my machine complete validation?
> You have encountered an unknown error. Please contact your local product
> support team for further assistance with this issue.
>
> [0x80080299] "
>
> I have a valid XP Pro CD w/ a valid license. What is going on?
>
>
>
> "Caved1ver" wrote:
>
>
>>This whole issue is starting to "snow ball". Obtaining the first "hotfix"
>>requires Microsoft "Validation". Unfortunately, I couldn't down load said
>>hotfix. the "Validation" process failed & I received the following code:
>>[0x80080101] . I've wasted several evening trying to resolve this issue and
>>it is starting to get somewhat tiresome.
>>________
>>
>>"MowGreen [MVP]" wrote:
>>
>>
>>>0x80004005 - General Error Unable to Open Registry Key
>>>
>>>Either registry and file permissions have been changed or there's a
>>>min-filter issue. Let's start with the latter:
>>>
>>>Error message when you try to update a Microsoft Windows-based computer:
>>>"0x80070002"
>>>http://support.microsoft.com/kb/922582
>>>
>>>See: 'How to determine whether you have a minifilter installed'
>>>If there is/are 3rd party minifilters installed, then download and
>>>install the update described on the page for XP.
>>>
>>>If that doesn't resolve the issue, see:
>>>
>>>Solving setup errors by using the SubInACL tool to repair file and
>>>registry permissions
>>>http://blogs.msdn.com/astebner/archi...04/739820.aspx
>>>
>>>
>>>MowGreen [MVP 2003-2008]
>>>===============
>>> *-343-* FDNY
>>>Never Forgotten
>>>===============
>>>
>>>
>>>Caved1ver wrote:
>>>
>>>
>>>>This problem began with following error code while attempting to register
>>>>msxml3.dll:
>>>>
>>>>
>>>>
>>>>"DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
>>>>
>>>>
>>>>
>>>>I found a previous thread
>>>>(http://forums.microsoft.com/Genuine/...0252&SiteID=25
>>>>)and did the following
>>>>
>>>>
>>>>
>>>>1) Click “Start” button, then “Run”
>>>>2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
>>>> (Note: This will register the msxml3.dll and the registry entry
>>>>‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
>>>> If this does not work, the msxml3.dll may be missing or corrupt. Follow
>>>>the below Fix (Part 2), in that case:
>>>>
>>>> Fix (Part 2):
>>>>
>>>>1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
>>>>page at:
>>>>http://www.microsoft.com/downloads/d...DisplayLang=en
>>>>2) From the files available, download “msxml3.msi”
>>>>3) Double click the file and follow the steps to install.
>>>>4) Click “Start” button, then “Run...”
>>>>5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
>>>>
>>>>
>>>>The same problem remains unresolved. I then realized that my "Windows
>>>>Update" (WU) capability went out of commission: whenever I visit the WU
>>>>website I accept and load the ActiveX application & the website essentailly
>>>>locks up. I'm not even given a scan button.
>>>>
>>>>
>>>>
>>>>I ran the MGA diagnostics executable which produced the following:
>>>>
>>>>
>>>>
>>>>Diagnostic Report (1.7.0066.0):
>>>>-----------------------------------------
>>>>WGA Data-->
>>>>Validation Status: Genuine
>>>>Validation Code: 0
>>>>Online Validation Code: N/A
>>>>Cached Validation Code: N/A
>>>>Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
>>>>Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
>>>>Windows Product ID: 76487-016-9431047-22909
>>>>Windows Product ID Type: 5
>>>>Windows License Type: Retail
>>>>Windows OS version: 5.1.2600.2.00010100.2.0.pro
>>>>CSVLK Server: N/A
>>>>CSVLK PID: N/A
>>>>ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
>>>>Is Admin: Yes
>>>>TestCab: 0x0
>>>>WGA Version: Registered, 1.7.36.0
>>>>Signed By: Microsoft
>>>>Product Name: N/A
>>>>Architecture: N/A
>>>>Build lab: N/A
>>>>TTS Error: N/A
>>>>Validation Diagnostic: 025D1FF3-171-1
>>>>Resolution Status: N/A
>>>>
>>>>Notifications Data-->
>>>>Cached Result: N/A
>>>>File Exists: No
>>>>Version: N/A, hr = 0x80070002
>>>>WgaTray.exe Signed By: N/A, hr = 0x80070002
>>>>WgaLogon.dll Signed By: N/A, hr = 0x80070002
>>>>
>>>>OGA Data-->
>>>>Office Status: 100 Genuine
>>>>OGA Version: N/A, 0x80070002
>>>>Signed By: N/A, hr = 0x80070002
>>>>Office Diagnostics:
>>>>FCEE394C-2989-80070002_025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
>>>>
>>>>Browser Data-->
>>>>Proxy settings: N/A
>>>>User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
>>>>Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
>>>>Download signed ActiveX controls: Prompt
>>>>Download unsigned ActiveX controls: Disabled
>>>>Run ActiveX controls and plug-ins: Allowed
>>>>Initialize and script ActiveX controls not marked as safe: Disabled
>>>>Allow scripting of Internet Explorer Webbrowser control: Disabled
>>>>Active scripting: Allowed
>>>>Script ActiveX controls marked as safe for scripting: Allowed
>>>>
>>>>File Scan Data-->
>>>>
>>>>Other data-->
>>>>Office Details:
>>>>
>>>>
>>>

 
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Caved1ver
Guest
Posts: n/a

 
      12-14-2007
I went to the MGA forum in the first place. They pointed me to you because
the tech in charge stated that I had a "Windows Update" problem outside of
the MGA scope.. Hence, my current "DO LOOP" from hell.

"MowGreen [MVP]" wrote:

> MS has a forum dedicated to these issues:
>
> Speak to us at Microsoft! » Microsoft Genuine Advantage Talkback
> http://forums.microsoft.com/Genuine/...1004&SiteID=25
>
> Feel free to speak
> They actually have someone there from MS who will do their best to help
> you. Unfortunately, the same can't be said about the Windows Update
> newsgroup
>
> Once you get the system Validated then, hopefully, Windows Update will
> function, too. If not, either post back to this thread or start another.
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Caved1ver wrote:
>
> > I tried to validate my OS a 2nd time & received the following:
> >
> > "Why didn't my machine complete validation?
> > You have encountered an unknown error. Please contact your local product
> > support team for further assistance with this issue.
> >
> > [0x80080299] "
> >
> > I have a valid XP Pro CD w/ a valid license. What is going on?
> >
> >
> >
> > "Caved1ver" wrote:
> >
> >
> >>This whole issue is starting to "snow ball". Obtaining the first "hotfix"
> >>requires Microsoft "Validation". Unfortunately, I couldn't down load said
> >>hotfix. the "Validation" process failed & I received the following code:
> >>[0x80080101] . I've wasted several evening trying to resolve this issue and
> >>it is starting to get somewhat tiresome.
> >>________
> >>
> >>"MowGreen [MVP]" wrote:
> >>
> >>
> >>>0x80004005 - General Error Unable to Open Registry Key
> >>>
> >>>Either registry and file permissions have been changed or there's a
> >>>min-filter issue. Let's start with the latter:
> >>>
> >>>Error message when you try to update a Microsoft Windows-based computer:
> >>>"0x80070002"
> >>>http://support.microsoft.com/kb/922582
> >>>
> >>>See: 'How to determine whether you have a minifilter installed'
> >>>If there is/are 3rd party minifilters installed, then download and
> >>>install the update described on the page for XP.
> >>>
> >>>If that doesn't resolve the issue, see:
> >>>
> >>>Solving setup errors by using the SubInACL tool to repair file and
> >>>registry permissions
> >>>http://blogs.msdn.com/astebner/archi...04/739820.aspx
> >>>
> >>>
> >>>MowGreen [MVP 2003-2008]
> >>>===============
> >>> *-343-* FDNY
> >>>Never Forgotten
> >>>===============
> >>>
> >>>
> >>>Caved1ver wrote:
> >>>
> >>>
> >>>>This problem began with following error code while attempting to register
> >>>>msxml3.dll:
> >>>>
> >>>>
> >>>>
> >>>>"DllregisterServer in msxml3.dll failed. Return code was: 0x80004005"
> >>>>
> >>>>
> >>>>
> >>>>I found a previous thread
> >>>>(http://forums.microsoft.com/Genuine/...0252&SiteID=25
> >>>>)and did the following
> >>>>
> >>>>
> >>>>
> >>>>1) Click “Start” button, then “Run”
> >>>>2) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> >>>> (Note: This will register the msxml3.dll and the registry entry
> >>>>‘HKEY_CLASSES_ROOT\MSXML.DOMDocument’ will be generated)
> >>>> If this does not work, the msxml3.dll may be missing or corrupt. Follow
> >>>>the below Fix (Part 2), in that case:
> >>>>
> >>>> Fix (Part 2):
> >>>>
> >>>>1) Go to the Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7) download
> >>>>page at:
> >>>>http://www.microsoft.com/downloads/d...DisplayLang=en
> >>>>2) From the files available, download “msxml3.msi”
> >>>>3) Double click the file and follow the steps to install.
> >>>>4) Click “Start” button, then “Run...”
> >>>>5) In the Run window, Type: regsvr32 msxml3.dll <Click OK>
> >>>>
> >>>>
> >>>>The same problem remains unresolved. I then realized that my "Windows
> >>>>Update" (WU) capability went out of commission: whenever I visit the WU
> >>>>website I accept and load the ActiveX application & the website essentailly
> >>>>locks up. I'm not even given a scan button.
> >>>>
> >>>>
> >>>>
> >>>>I ran the MGA diagnostics executable which produced the following:
> >>>>
> >>>>
> >>>>
> >>>>Diagnostic Report (1.7.0066.0):
> >>>>-----------------------------------------
> >>>>WGA Data-->
> >>>>Validation Status: Genuine
> >>>>Validation Code: 0
> >>>>Online Validation Code: N/A
> >>>>Cached Validation Code: N/A
> >>>>Windows Product Key: *****-*****-9P24D-QPD2P-3DC3Y
> >>>>Windows Product Key Hash: NmIcd3FM62dykGhfxSkrHkLWexk=
> >>>>Windows Product ID: 76487-016-9431047-22909
> >>>>Windows Product ID Type: 5
> >>>>Windows License Type: Retail
> >>>>Windows OS version: 5.1.2600.2.00010100.2.0.pro
> >>>>CSVLK Server: N/A
> >>>>CSVLK PID: N/A
> >>>>ID: {0BB22ACC-4A8E-4CF4-B5B4-E175E921C7D6}(3)
> >>>>Is Admin: Yes
> >>>>TestCab: 0x0
> >>>>WGA Version: Registered, 1.7.36.0
> >>>>Signed By: Microsoft
> >>>>Product Name: N/A
> >>>>Architecture: N/A
> >>>>Build lab: N/A
> >>>>TTS Error: N/A
> >>>>Validation Diagnostic: 025D1FF3-171-1
> >>>>Resolution Status: N/A
> >>>>
> >>>>Notifications Data-->
> >>>>Cached Result: N/A
> >>>>File Exists: No
> >>>>Version: N/A, hr = 0x80070002
> >>>>WgaTray.exe Signed By: N/A, hr = 0x80070002
> >>>>WgaLogon.dll Signed By: N/A, hr = 0x80070002
> >>>>
> >>>>OGA Data-->
> >>>>Office Status: 100 Genuine
> >>>>OGA Version: N/A, 0x80070002
> >>>>Signed By: N/A, hr = 0x80070002
> >>>>Office Diagnostics:
> >>>>FCEE394C-2989-80070002_025D1FF3-171-1_70AFE6BE-1170-800401f3_70AFE6BE-116-800401f3_63BB5E84-433-800401f3_E2AD56EA-234-800401f3_16E0B333-80-800401f3_B4D0AA8B-911-800401f3
> >>>>
> >>>>Browser Data-->
> >>>>Proxy settings: N/A
> >>>>User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
> >>>>Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
> >>>>Download signed ActiveX controls: Prompt
> >>>>Download unsigned ActiveX controls: Disabled
> >>>>Run ActiveX controls and plug-ins: Allowed
> >>>>Initialize and script ActiveX controls not marked as safe: Disabled
> >>>>Allow scripting of Internet Explorer Webbrowser control: Disabled
> >>>>Active scripting: Allowed
> >>>>Script ActiveX controls marked as safe for scripting: Allowed
> >>>>
> >>>>File Scan Data-->
> >>>>
> >>>>Other data-->
> >>>>Office Details:
> >>>>
> >>>>
> >>>

>

 
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