WIndows update page access

Help please. I cannot load the Windoes update page. Whenever I try to
update windows, the page won't load. This is what the page says: "Windows
Update has encountered an error and cannot display the requested page". Does
anybody have any suggestions as to what is causing this problem?

Thank You,
Mike C.

Mike C. wrote:

> Help please. I cannot load the Windoes update page. Whenever I try to
> update windows, the page won't load. This is what the page says: "Windows
> Update has encountered an error and cannot display the requested page". Does
> anybody have any suggestions as to what is causing this problem?
Hi

Please try the following:

Click Start >> Run >>
Type the follow command in the Open box.
"net.exe stop wuauserv" (w/o quotes)
Press Ok

Repeat the same for the following commands:

regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe msxml3.dll
net.exe start wuauserv


Restart the machine and try WU site again.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

"Torgeir Bakken (MVP)" wrote:

> Mike C. wrote:
>
> > Help please. I cannot load the Windoes update page. Whenever I try to
> > update windows, the page won't load. This is what the page says: "Windows
> > Update has encountered an error and cannot display the requested page". Does
> > anybody have any suggestions as to what is causing this problem?
> Hi
>
> Please try the following:
>
> Click Start >> Run >>
> Type the follow command in the Open box.
> "net.exe stop wuauserv" (w/o quotes)
> Press Ok
>
> Repeat the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe msxml3.dll
> net.exe start wuauserv
>
>
> Restart the machine and try WU site again.
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Torgeir Bakken,

I tried to do what you said but after I typed the second line (regsvr32.exe
wuapi.dll), I got a message saying "LoadLibrary("wuapi.dll") failed - The
specified module could not be found." Any suggestions as to what this means?
Thank you for your attempt to help me.

Mike C.

Mike C. wrote:

> I tried to do what you said but after I typed the second line
> (regsvr32.exe wuapi.dll), I got a message saying
> "LoadLibrary("wuapi.dll") failed - The specified module could not be
> found." Any suggestions as to what this means?
> Thank you for your attempt to help me.
Hi

You are using the Windows Update v5 Web site I assume?

You might want to try what Wayne Morgan did and see if it helps:

From: Wayne Morgan ()
Subject: Re: Error 0x8007045A
Newsgroups: microsoft.public.windowsupdate
Date: 2004-09-04 18:44:13 PST

<quote>
Ok, I got it working. I went to the %windir%\system32 folder and move the
wu*.dll and wu*.exe files to a temporary folder. I coudn't delete them at
this point because some of them were in use. I then went to Windows Update
and it downloaded the WU Install. After a reboot, WU was working and I was
able to delete the files in the temporary folder.
</quote>


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx