What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
Are KB972270 and KB978207 both listed in Add/Remove Programs (after making
sure the Show Updates box at the top is checked)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Tree wrote:
> I have XP Home SP3. I get the error message that the Windows Update page
> fails to load when trying to install the Updater Software. I have Auto
> Updates Turned on (to notify me when updates are available to install). I
> have spent the last 2 hours searching forums and KB's and have found quite
> a
> bit of info on this issue if you are running Vista, but not if you are
> running XP (at least not any that's current). I added the https update
> website to trusted sites. I'm not sure when this problem started because
> I"ve just noticed that I haven't seen anything on updates for quite
> awhile.. I ran a full system scan last night and do not have any
> infections.. I've hd this PC for 6 years and never had a problem with
> updates before.
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