With no other windows/applications open save the IE page you're using to
access Windows Update, try temporarily disabling your firewall and/or
anti-virus application. Be careful!
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093
3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.
4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
MikeHoward wrote:
> Hi All,
>
> Can some one help. I'm having trouble running Wondows Update on two Win2k
> Servers. Patches are up to date (excluding the lastest)
>
> When I go to the WU page it stays black and the IE status bar just says
> loading.......
>
> Many Thanx for your assistance...
>
> Mike.