Windows update problem solved

My wife's laptop could not update using Windows update from the tools menu
of IE6. Two hours on the phone with a Microsoft tech didn't solve the
problem after re-naming folders, re-registering various files, terminating
and re-activating several services....far too much for me to remember and
relate.

I discovered through using my wife's computer and IE6 to surf the net, that
there were some strange things happening. I couldn't for example use Edit/
(Find on this page). Nothing would happen. I also discovered that certain
hyperlinks didn't work. I discovered that through checking my mail on Yahoo.
None of the hyperlinks would work in the mail (department store sales
links).

MS article ID :28169

You Cannot open a new Internet Explorer window or nothing occurs after you
click a link.

I followed the directions on that page and after rebooting found that I
could then search for items on a page and that the unresponsive links in my
Yahoo mail also worked.

I then visited the Windows Update site using the link under tools of IE6 and
tried an update. This time instead of being stalled forever in the looking
for updates for your computer, I was presented with a message that said that
programs that were required for Windows update were either missing or needed
to be reinstalled. Clicking the Express button seemed to be doing something
but didn't fix the problem at all.

I then went back to have Windows update check my computer again and had the
same message as before present itself. This time, I copied the message and
went to Google searched on the message. The following solution was offered:

Go to Start Run and type regsvr32 wuapi.dll <enter>
Go to Start Run and type regsvr32 wups.dll <enter>
Go to Start Run and type regsvr32 wuaueng.dll <enter>
Go to Start Run and type regsvr32 wucltui.dll <enter>
Go to Start Run and type regsvr32 atl.dll <enter>
Go to Start Run and type regsvr32 msxmle.dll <enter>

Reboot

Windows update then was operational.....at least for me.

Good luck if you have this problem.

Hello ron

If you search your laptop's OEM site you will find fixes for windows updates
not working. found them for 3 laptops

"Ron P" wrote:

> My wife's laptop could not update using Windows update from the tools menu
> of IE6. Two hours on the phone with a Microsoft tech didn't solve the
> problem after re-naming folders, re-registering various files, terminating
> and re-activating several services....far too much for me to remember and
> relate.
>
> I discovered through using my wife's computer and IE6 to surf the net, that
> there were some strange things happening. I couldn't for example use Edit/
> (Find on this page). Nothing would happen. I also discovered that certain
> hyperlinks didn't work. I discovered that through checking my mail on Yahoo.
> None of the hyperlinks would work in the mail (department store sales
> links).
>
> MS article ID :28169
>
> You Cannot open a new Internet Explorer window or nothing occurs after you
> click a link.
>
> I followed the directions on that page and after rebooting found that I
> could then search for items on a page and that the unresponsive links in my
> Yahoo mail also worked.
>
> I then visited the Windows Update site using the link under tools of IE6 and
> tried an update. This time instead of being stalled forever in the looking
> for updates for your computer, I was presented with a message that said that
> programs that were required for Windows update were either missing or needed
> to be reinstalled. Clicking the Express button seemed to be doing something
> but didn't fix the problem at all.
>
> I then went back to have Windows update check my computer again and had the
> same message as before present itself. This time, I copied the message and
> went to Google searched on the message. The following solution was offered:
>
> Go to Start Run and type regsvr32 wuapi.dll <enter>
> Go to Start Run and type regsvr32 wups.dll <enter>
> Go to Start Run and type regsvr32 wuaueng.dll <enter>
> Go to Start Run and type regsvr32 wucltui.dll <enter>
> Go to Start Run and type regsvr32 atl.dll <enter>
> Go to Start Run and type regsvr32 msxmle.dll <enter>
>
> Reboot
>
> Windows update then was operational.....at least for me.
>
> Good luck if you have this problem.
>
>

Unfortunately, the links provided by the manufacturer were the exact links
that were causing all the problems.

Luckily, I was able to work my way to a solution myself.

Thanks for the tip though.


"loaderopp" <> wrote in message
news:9511C5A6-561E-46B6-8B04-...
> Hello ron
>
> If you search your laptop's OEM site you will find fixes for windows
> updates
> not working. found them for 3 laptops
>
> "Ron P" wrote:
>
>> My wife's laptop could not update using Windows update from the tools
>> menu
>> of IE6. Two hours on the phone with a Microsoft tech didn't solve the
>> problem after re-naming folders, re-registering various files,
>> terminating
>> and re-activating several services....far too much for me to remember and
>> relate.
>>
>> I discovered through using my wife's computer and IE6 to surf the net,
>> that
>> there were some strange things happening. I couldn't for example use
>> Edit/
>> (Find on this page). Nothing would happen. I also discovered that certain
>> hyperlinks didn't work. I discovered that through checking my mail on
>> Yahoo.
>> None of the hyperlinks would work in the mail (department store sales
>> links).
>>
>> MS article ID :28169
>>
>> You Cannot open a new Internet Explorer window or nothing occurs after
>> you
>> click a link.
>>
>> I followed the directions on that page and after rebooting found that I
>> could then search for items on a page and that the unresponsive links in
>> my
>> Yahoo mail also worked.
>>
>> I then visited the Windows Update site using the link under tools of IE6
>> and
>> tried an update. This time instead of being stalled forever in the
>> looking
>> for updates for your computer, I was presented with a message that said
>> that
>> programs that were required for Windows update were either missing or
>> needed
>> to be reinstalled. Clicking the Express button seemed to be doing
>> something
>> but didn't fix the problem at all.
>>
>> I then went back to have Windows update check my computer again and had
>> the
>> same message as before present itself. This time, I copied the message
>> and
>> went to Google searched on the message. The following solution was
>> offered:
>>
>> Go to Start Run and type regsvr32 wuapi.dll <enter>
>> Go to Start Run and type regsvr32 wups.dll <enter>
>> Go to Start Run and type regsvr32 wuaueng.dll <enter>
>> Go to Start Run and type regsvr32 wucltui.dll <enter>
>> Go to Start Run and type regsvr32 atl.dll <enter>
>> Go to Start Run and type regsvr32 msxmle.dll <enter>
>>
>> Reboot
>>
>> Windows update then was operational.....at least for me.
>>
>> Good luck if you have this problem.
>>
>>