Windows Update problems with Excel and Word

After Updating with the April 17th Windows Update, my files would not open in
Excel and Word. The programs were not responding. I also had problems with
Norton Antivirus programs. Once I removed the Update for Windows XP
(KB912812) the programs ran as before. I learned my lesson and will now
update one update at a time and will also look for discussions regarding the
updates before I install them.

If found after an automatic update on April 14 I could not open my Excel or
Word files. I performed a system restore and could open the files. After
another automatic update on April 16 I found I could not open my Excel or
Word files. Something in the automatic updates are causing the problem

"Wanda" wrote:

> After Updating with the April 17th Windows Update, my files would not open in
> Excel and Word. The programs were not responding. I also had problems with
> Norton Antivirus programs. Once I removed the Update for Windows XP
> (KB912812) the programs ran as before. I learned my lesson and will now
> update one update at a time and will also look for discussions regarding the
> updates before I install them.

Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"Kent" wrote:

| If found after an automatic update on April 14 I could not open my Excel or
| Word files. I performed a system restore and could open the files. After
| another automatic update on April 16 I found I could not open my Excel or
| Word files. Something in the automatic updates are causing the problem

i know you posted this on the site sometime ago having major problems trying
to open excel workbooks keeps telling me unable to install when it was fine 2
weeeks ago.. and i havent installed anything...if possible could you give me
some advice

thanks Red

"Carey Frisch [MVP]" wrote:

> Perhaps the following will explain & resolve your issue:
>
> Problems in Windows Explorer or the Windows shell
> after you install security update MS06-015
> http://support.microsoft.com/kb/918165
>
> Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
> down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
> to download a registry fix.
>
> Note: You may need to temporarily disable your antivirus program
> in order to safely run the scripted fix.
>
> Also, review the following:
>
> MS06-013: Cumulative security update for Internet Explorer
> http://support.microsoft.com/kb/912812
>
> Internet Explorer ActiveX compatibility patch for Mshtml.dll
> http://support.microsoft.com/kb/917425/
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> ---------------------------------------------------------------------------Â*----------------
>
> "Kent" wrote:
>
> | If found after an automatic update on April 14 I could not open my Excel or
> | Word files. I performed a system restore and could open the files. After
> | another automatic update on April 16 I found I could not open my Excel or
> | Word files. Something in the automatic updates are causing the problem
>
>