Windows Update Problems (USB/.DLL?)

Hello,
I recently installed the latest update for Windows XP, but since doing so my
computer hangs and I am also having some major problems with my printer.

I have tried unistalling and re-installing the printer, from CD and also
from the manufacturers latest drivers, but the install always fails half way
through. It always seems to have problems with the .DLL files?!

The computer recognises a new hardware device when I connect using USB, but
during installation it does not find the printer. I have tried manually
adjusting the ports but this still does not work. The printer itself is fine,
as I have connected it to a friends computer.

I do not have the system recovery tool enabled so cannot recover from before
the update.

Can I simply unistall the latest update, if so, how can I find out which one
is causing all of the problems as there are lots of them listed? or is there
something more sinister at work?

I had this problem with an EPson CX3200. Took me a while, but I found from
there tech support, the following:-

To check if the file which allows Windows XP to recognize and connect to
any make of USB printer are present in your system, do the following:

1. Go to START and SEARCH for ALL FILES AND FOLDERS where all or part of
the the file name is USBPRINT
2. For "Look in" ensure your hard drive (C:/) is selected
3. Under "More advanced options" ensure the first three out of five check
boxes are marked.

A number of files named "USBPRINT" may be found in different locations.

The files and locations which should be present in your system are:

USBPRINT.SYS - should have a copy in C:/Windows/System32/Drivers.
USBPRINT.INF - should have a copy in C:/Windows/INF

If one or both of these files are missing, an operating system issue is
present. You are missing key operating system files and should consult your
computer vendor or Microsoft for assistance, particularily if you are able
to connect the device to another computer and print from there. We cannot
provide these system files to you as they are part of Windows itself.


Try looking for these files.

"CaptainScott" wrote:

> Hello,
> I recently installed the latest update for Windows XP, but since doing so my
> computer hangs and I am also having some major problems with my printer.
>
> I have tried unistalling and re-installing the printer, from CD and also
> from the manufacturers latest drivers, but the install always fails half way
> through. It always seems to have problems with the .DLL files?!
>
> The computer recognises a new hardware device when I connect using USB, but
> during installation it does not find the printer. I have tried manually
> adjusting the ports but this still does not work. The printer itself is fine,
> as I have connected it to a friends computer.
>
> I do not have the system recovery tool enabled so cannot recover from before
> the update.
>
> Can I simply unistall the latest update, if so, how can I find out which one
> is causing all of the problems as there are lots of them listed? or is there
> something more sinister at work?

Limey59.

Thanks for the post. Unfortunately it did not help.
Both files are present and accounted for.

The strange thing about all of this is that the printer has been working
problem free for almost a year, and it is only after the most recent Windows
Update that it started to go wrong.

I think becuase of the problems with the computer 'hanging' there most be
some other problems linked to the update?

I know someone else that has had problems since the last update, but they
had the recovery tool enabled so they could go to the previous settings.

Has anyone else had any problems since the last update?

"limey59" wrote:

> I had this problem with an EPson CX3200. Took me a while, but I found from
> there tech support, the following:-
>
> To check if the file which allows Windows XP to recognize and connect to
> any make of USB printer are present in your system, do the following:
>
> 1. Go to START and SEARCH for ALL FILES AND FOLDERS where all or part of
> the the file name is USBPRINT
> 2. For "Look in" ensure your hard drive (C:/) is selected
> 3. Under "More advanced options" ensure the first three out of five check
> boxes are marked.
>
> A number of files named "USBPRINT" may be found in different locations.
>
> The files and locations which should be present in your system are:
>
> USBPRINT.SYS - should have a copy in C:/Windows/System32/Drivers.
> USBPRINT.INF - should have a copy in C:/Windows/INF
>
> If one or both of these files are missing, an operating system issue is
> present. You are missing key operating system files and should consult your
> computer vendor or Microsoft for assistance, particularily if you are able
> to connect the device to another computer and print from there. We cannot
> provide these system files to you as they are part of Windows itself.
>
>
> Try looking for these files.