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Suggestion A: Put some MS sites in Trusted Sites list of IE browser.
Internet Explorer > main menu /Tools/Internet Options > Security Tab/ click on green icon Trusted Sites/click Sites button. Look very closely at line that says: "Require server verification (https  for all sites in this zone" to*clear* the selection. (e.g. You want that to be un-checked (un-ticked)). In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" -- type http://*.download.windowsupdate.com (click Add) http://v5.windowsupdate.microsoft.com https://v5.windowsupdate.microsoft.com (with HTTPS) http://windowsupdate.microsoft.com Click OK. Apply changes to IE browser. Retry Windows Update. Suggestion B: If still no joy, start on some research. Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system). Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here. -- Maurice N MVP Windows - Shell / User ----- jeff wrote: > Automatic Windows Updates does not function and I am unable to > complete the installation of the latest version of windows update > software. When at the "Checking for the latest version of the Windows > Update software..." page the process stalls at this point: "Depending > on your connection speed, this might take a minute. During this time, > you may receive one or more security warnings. Review each security > warning to ensure that the content is signed by Microsoft, and then > click Install or Yes to install the software." I recieve no error > messages, the process just stops. |
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Thank you for the help, but it still does not work.
I followed your instructions. Here are the last few entries in the log: 2005-05-21 15:07:46-0400 2836 cf4 Binary: C:\WINDOWS\System32\wuaueng.dll: Target version: 5.4.3790.2182 Required: 5.4.3790.2182 2005-05-21 15:07:46-0400 2836 cf4 Required Version for binary C:\WINDOWS\System32\wuaueng1.dll is: 5,4,3790,2182 2005-05-21 15:07:46-0400 2836 cf4 Binary: C:\WINDOWS\System32\wuaueng1.dll: Target version: 5.4.3790.2182 Required: 5.4.3790.2182 2005-05-21 15:07:46-0400 2836 cf4 Required Version for binary C:\WINDOWS\System32\wucltui.dll is: 5,4,3790,2182 2005-05-21 15:07:46-0400 2836 cf4 Binary: C:\WINDOWS\System32\wucltui.dll: Target version: 5.4.3790.2182 Required: 5.4.3790.2182 2005-05-21 15:07:46-0400 2836 cf4 Required Version for binary C:\WINDOWS\System32\wups.dll is: 5,4,3790,2182 2005-05-21 15:07:46-0400 2836 cf4 Binary: C:\WINDOWS\System32\wups.dll: Target version: 5.4.3790.2182 Required: 5.4.3790.2182 2005-05-21 15:07:46-0400 2836 cf4 CreateObject for Microsoft.Update.AutoUpdate failed: error 0x800401f3 2005-05-21 15:07:46-0400 2836 cf4 CreateObject for Microsoft.Update.SystemInfo failed: error 0x800401f3 "Maurice N ~ MVP" wrote: > Suggestion A: Put some MS sites in Trusted Sites list of IE browser. > Internet Explorer > main menu /Tools/Internet Options > > > Security Tab/ click on green icon Trusted Sites/click Sites button. > > Look very closely at line that says: > > "Require server verification (https for all sites in this zone" to> *clear* the selection. > (e.g. You want that to be un-checked (un-ticked)). > > In the "Add this Web site to the zone:" field, add these entries to > list of "Trusted Sites" -- > > type > http://*.download.windowsupdate.com (click Add) > > http://v5.windowsupdate.microsoft.com > > https://v5.windowsupdate.microsoft.com (with HTTPS) > > http://windowsupdate.microsoft.com > > Click OK. Apply changes to IE browser. > > Retry Windows Update. > > Suggestion B: If still no joy, start on some research. > Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system). > > Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here. > > -- > Maurice N > MVP Windows - Shell / User > ----- > > jeff wrote: > > Automatic Windows Updates does not function and I am unable to > > complete the installation of the latest version of windows update > > software. When at the "Checking for the latest version of the Windows > > Update software..." page the process stalls at this point: "Depending > > on your connection speed, this might take a minute. During this time, > > you may receive one or more security warnings. Review each security > > warning to ensure that the content is signed by Microsoft, and then > > click Install or Yes to install the software." I recieve no error > > messages, the process just stops. > |
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Apparantly we have two Jeffs. I posted the original question, tried adding
the trusted sites without success. I am posting the last several lines from the windows update log. There were about 100 lines of test in the log from today's date. It looks like automatic update keeps attempting to connect without success. I am not including the portion of the log that was generated during an attempt to access the windows update site and manually process an update. I could post that if helpful. It is much longer. 2005-05-24 20:31:49-0400 1008 3ec Trying to make out of proc datastore active 2005-05-24 20:31:50-0400 920 39c Out of proc datastore is now inactive 2005-05-24 20:31:51-0400 1008 3ec Out of proc datastore is now active 2005-05-24 20:31:51-0400 1008 3ec Out of proc datastore is shutting down 2005-05-24 20:31:51-0400 1648 354 Failed to get session from datastore: 80004002 2005-05-24 20:31:51-0400 1648 354 Failed to Unserialize from data store: 80004002 2005-05-24 20:31:51-0400 1648 354 InitAUComponents Failed, will restart AU in 30 mins: 80004002 2005-05-24 20:31:51-0400 1648 354 AU Restart required.... 2005-05-24 20:31:52-0400 1008 3ec Out of proc datastore is now inactive Thanks for your help. "Maurice N ~ MVP" wrote: > Suggestion A: Put some MS sites in Trusted Sites list of IE browser. > Internet Explorer > main menu /Tools/Internet Options > > > Security Tab/ click on green icon Trusted Sites/click Sites button. > > Look very closely at line that says: > > "Require server verification (https for all sites in this zone" to> *clear* the selection. > (e.g. You want that to be un-checked (un-ticked)). > > In the "Add this Web site to the zone:" field, add these entries to > list of "Trusted Sites" -- > > type > http://*.download.windowsupdate.com (click Add) > > http://v5.windowsupdate.microsoft.com > > https://v5.windowsupdate.microsoft.com (with HTTPS) > > http://windowsupdate.microsoft.com > > Click OK. Apply changes to IE browser. > > Retry Windows Update. > > Suggestion B: If still no joy, start on some research. > Look for file WindowsUpdate.log in your C:\Windows folder ( or it may be C:\WINNT on your system). > > Use Notepad or Wordpad to open & view contents. Scan down to the very bottom. Copy the set of lines for that last session-date & paste back into a reply in here. > > -- > Maurice N > MVP Windows - Shell / User > ----- > > jeff wrote: > > Automatic Windows Updates does not function and I am unable to > > complete the installation of the latest version of windows update > > software. When at the "Checking for the latest version of the Windows > > Update software..." page the process stalls at this point: "Depending > > on your connection speed, this might take a minute. During this time, > > you may receive one or more security warnings. Review each security > > warning to ensure that the content is signed by Microsoft, and then > > click Install or Yes to install the software." I recieve no error > > messages, the process just stops. > |
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