Ron & Joel,
Try this advice I received from Micro soft help on this isue. It worked for
me , however it was only a Temporary fix for me and eventually went back to
the original error message. First I removed Norton from Add/Remove. (it had
been acting up).
MS advised to rename some folders. Do this:
Rename Windows Update Softwaredistribution folder
1. Click START, click RUN, and type: cmd
press enter. When prompted in new window at blinking cursor, Please type
this command to stop Auto Update Service, type in: "net stop WuAuServ"
(without the quotes) and press enter.
Make sure command window says that it was successfully stopped before
continuing.
2. Click Start, click Run, and type: %windir% and press enter
3. In the opened folder look for the folder named "Software Distribution"
4. Right click on the folder, select Rename and type: "SDold" (without
quotes). Press enter so changes are executed.
5. Click Start, click Run, and type: cmd and press enter.
type the command "net start WuAuServ (without quotes) this will restart the
Auto Updates service again.
Make sure you get the message this was successfully started before
continuing.
NEXT STEP
Rename CatRoot2 Folder
1.Close all open windows
2. Click, Start, click Run, type: %windir% and press Enter.
3.Locate and open the System32 folder.
4. Find the CatRoot2 folder, right click it, select Rename. Change the name
to CR2OLD. Make sure you press enter after typing the new name, so changes
are executed.
Now Please test the issue again via Windows Update website.
alou
"" wrote:
>
> --
> no thanks
>
>
> "Joel" wrote:Windows XP Update for Windows XP (KB910437) Friday, March 16,
> 2007 Microsoft Update
>
> > Hey Ron,
> > Maybe we will both get some help, as you are describing my problem exactly.
> > Notebook is 3months old, a nice HP, dual, and I have been updating when I get
> > notice to, religiously. First time I let my computerstay on for over 24
> > hours, yesterday, on "Stand By". Now, I come back to it, I have no sound
> > device?... Well this is bazar, so I come looking for answers as
> > "troublshooting " suggests, it could be due to a update problem. Try to
> > update, and same as you...ccontines to say it is searching for last update
> > information for the last 45 minutes. Try again and get the same thing...Does
> > not seem to want to proceed beyond that point.
> >
> > "Ron P" wrote:
> >
> > > I have a laptop on a wireless network at home and have discovered a problem.
> > > When I try to update Windows, I get to the point in the update page where
> > > there are two buttons: Express and Custom. It doesn't matter which one that
> > > I choose, the process stalls at the "Checking for the latest updates for
> > > your computer."
> > >
> > > This computer had been a stand alone computer for many months and the first
> > > time that I tried a Windows Update, it actually downloaded 71 updates but a
> > > couple of them relating to Flash failed. I went to the Macromedia site (now
> > > Adobe) and downloaded the latest Flash player.
> > >
> > > Before doing so, I tried clicking on the failed updates as seen in the
> > > update history at Microsoft but nothing happened....just like clicking on
> > > empty space.
> > >
> > > Since that time, I have not been able to get Windows Update to work.
> > >
> > > I have thought of deleting the windowsupdate.log file in case that was being
> > > read and that there was something wrong with it....good idea or not?
> > >
> > > Thanks
> > >
> > > Ron
> > >
> > >
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