Are there any Error / Warning Reports in Event Viewer?
You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
<newsgroup-> wrote in message
news: oups.com...
> Following the installation of Explorer 7.0 Windows Update has stopped
> working, both automatically and manually. No error messages, it just
> hangs when used.
>
> In auto mode I get the yellow shield on the task bar but the progress
> remains at 0% and the updates never download.
>
> In manual mode I get to the "Connecting......." screen and there it
> hangs forever until I key "Ctrl, Alt, Delete" to stop the program
> running.
>
> I have tried switching off Windows Firewall and Windows Update before
> trying to update manually but it still hangs at the
> "Connecting........." screen!
>
> After trying to run Windows Update and failing, the computer then hangs
> when I try to turn it off and have to reboot it using the On/Off power
> button (which I hate doing).
>
> Everything worked fine before I installed Explorer 7.0.
>
> Any ideas for a fix?
>
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