Windows Update unable to install

Hi Everybody
Today on windows update.
Security Update for Office XP KB913471 failed to install

Security update for Word 2002 KB905754 &
Windows Malicious Software Removal Tool March 2006 KB890830
Both of these installed alright

So what could be the problem with KB913471 installation
Any help would be welcome thanks
jal

jal,

Download the update from the link on this page and SAVE it, do not RUN
it. It's listed under Installation details :
http://support.microsoft.com/kb/913471

Make sure that all Office executable files are NOT running. You may have
to disable Office from loading on startup. The most effective method
would be to Clean Boot :
How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353

After Clean Booting, try installing the update once more.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


jal wrote:

> Hi Everybody
> Today on windows update.
> Security Update for Office XP KB913471 failed to install
>
> Security update for Word 2002 KB905754 &
> Windows Malicious Software Removal Tool March 2006 KB890830
> Both of these installed alright
>
> So what could be the problem with KB913471 installation
> Any help would be welcome thanks
> jal
>