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Windows update unable to scan my computer

 
 
Catamount
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Posts: n/a

 
      10-20-2005
Windows 2000 Server SP4

Had to reapply the SP to try and fix an issue with the UPS service and now
when I goto the Windows update site, I click on the custom button, it starts
to scan, and thats where it just continues to scan and scan. I thought it
might need to be revalidated, but, when I run the validation tool, it tells
me my version of windows is not compatible. Has anyone else had this problem?
--
"The computer allows you to make mistakes faster than any other invention,
with the possible exception of handguns and tequila." — Mitch Ratcliffe.


 
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PA Bear
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      10-20-2005
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


Catamount wrote:
> Windows 2000 Server SP4
>
> Had to reapply the SP to try and fix an issue with the UPS service and now
> when I goto the Windows update site, I click on the custom button, it
> starts to scan, and thats where it just continues to scan and scan. I
> thought it might need to be revalidated, but, when I run the validation
> tool, it tells me my version of windows is not compatible. Has anyone
> else had this problem?


 
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Catamount
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Posts: n/a

 
      10-21-2005
Done all that you asked <the first two steps I tried already with no help but
did them again just incase> I found the error "0x80070005" I went to MS,
found some fixes listed in the troubleshooter. Tried the 3 "resolutions" it
suggested and none of them worked. I am closer, however, to fixing this now
that I have an error. Got anymore suggestions?
--
"The computer allows you to make mistakes faster than any other invention,
with the possible exception of handguns and tequila." — Mitch Ratcliffe.




"PA Bear" wrote:

> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/?scid=ph;en-us;6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/default...b;en-us;822798
>
> 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> associated with the download/install.
>
> How to read the Windowsupdate.log file:
> http://support.microsoft.com/?kbid=902093
>
> 3b. Compare errors to those listed here:
> http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
> http://windowsupdate.microsoft.com > click on Help and Support link in left
> pane > Solve problems on your own.
>
> 4. Windows Update Checklist:
> http://www3.telus.net/dandemar/updtcl.htm
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
>
>
> Catamount wrote:
> > Windows 2000 Server SP4
> >
> > Had to reapply the SP to try and fix an issue with the UPS service and now
> > when I goto the Windows update site, I click on the custom button, it
> > starts to scan, and thats where it just continues to scan and scan. I
> > thought it might need to be revalidated, but, when I run the validation
> > tool, it tells me my version of windows is not compatible. Has anyone
> > else had this problem?

>
>

 
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PA Bear
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Posts: n/a

 
      10-21-2005
See these recent posts/threads in this newsgroup:

http://groups.google.com/group/micro...515d0dce?hl=en

http://groups.google.com/group/micro...b45c2a1e8f1b14

Also see http://www.wsuswiki.com/80070005;
http://support.microsoft.com/kb/555461; and
http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
(applies to your error, too).
--
~PA Bear


Catamount wrote:
> Done all that you asked <the first two steps I tried already with no help
> but did them again just incase> I found the error "0x80070005" I went
> to MS, found some fixes listed in the troubleshooter. Tried the 3
> "resolutions" it suggested and none of them worked. I am closer,
> however, to fixing this now that I have an error. Got anymore
> suggestions?
>
> > 1. See the "Need more help? Tell us what problem you are having"
> > section of http://support.microsoft.com/?scid=ph;en-us;6527
> >
> > 2. You cannot install some updates or programs
> > http://support.microsoft.com/default...b;en-us;822798
> >
> > 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> > associated with the download/install.
> >
> > How to read the Windowsupdate.log file:
> > http://support.microsoft.com/?kbid=902093
> >
> > 3b. Compare errors to those listed here:
> > http://inetexplorer.mvps.org/archive...date_codes.htm and/or go
> > to http://windowsupdate.microsoft.com > click on Help and Support link
> > in left pane > Solve problems on your own.
> >
> > 4. Windows Update Checklist:
> > http://www3.telus.net/dandemar/updtcl.htm
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
> >
> >
> > Catamount wrote:
> > > Windows 2000 Server SP4
> > >
> > > Had to reapply the SP to try and fix an issue with the UPS service
> > > and now when I goto the Windows update site, I click on the custom
> > > button, it starts to scan, and thats where it just continues to scan
> > > and scan. I thought it might need to be revalidated, but, when I run
> > > the validation tool, it tells me my version of windows is not
> > > compatible. Has anyone else had this problem?


 
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Catamount
Guest
Posts: n/a

 
      10-25-2005
I have looked at all those as well. I am missing the inf that they say to
check, and the others all point to problems in XP. This is windows 2000
server, not XP. I looked to try and do them anyhow and either didn't apply
or are simply just not point to anything that exists on my server.
--
"The computer allows you to make mistakes faster than any other invention,
with the possible exception of handguns and tequila." — Mitch Ratcliffe.




"PA Bear" wrote:

> See these recent posts/threads in this newsgroup:
>
> http://groups.google.com/group/micro...515d0dce?hl=en
>
> http://groups.google.com/group/micro...b45c2a1e8f1b14
>
> Also see http://www.wsuswiki.com/80070005;
> http://support.microsoft.com/kb/555461; and
> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
> (applies to your error, too).
> --
> ~PA Bear
>
>
> Catamount wrote:
> > Done all that you asked <the first two steps I tried already with no help
> > but did them again just incase> I found the error "0x80070005" I went
> > to MS, found some fixes listed in the troubleshooter. Tried the 3
> > "resolutions" it suggested and none of them worked. I am closer,
> > however, to fixing this now that I have an error. Got anymore
> > suggestions?
> >
> > > 1. See the "Need more help? Tell us what problem you are having"
> > > section of http://support.microsoft.com/?scid=ph;en-us;6527
> > >
> > > 2. You cannot install some updates or programs
> > > http://support.microsoft.com/default...b;en-us;822798
> > >
> > > 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> > > associated with the download/install.
> > >
> > > How to read the Windowsupdate.log file:
> > > http://support.microsoft.com/?kbid=902093
> > >
> > > 3b. Compare errors to those listed here:
> > > http://inetexplorer.mvps.org/archive...date_codes.htm and/or go
> > > to http://windowsupdate.microsoft.com > click on Help and Support link
> > > in left pane > Solve problems on your own.
> > >
> > > 4. Windows Update Checklist:
> > > http://www3.telus.net/dandemar/updtcl.htm
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
> > >
> > >
> > > Catamount wrote:
> > > > Windows 2000 Server SP4
> > > >
> > > > Had to reapply the SP to try and fix an issue with the UPS service
> > > > and now when I goto the Windows update site, I click on the custom
> > > > button, it starts to scan, and thats where it just continues to scan
> > > > and scan. I thought it might need to be revalidated, but, when I run
> > > > the validation tool, it tells me my version of windows is not
> > > > compatible. Has anyone else had this problem?

>
>

 
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