Windows Update will update itself or install anything

I just made the switch from Windows XP to Vista Ultimate. I've tried to run
Windows Update, and the first thing it asks me to do is to install new
Windows Update software. When I click "Install Now", the window close and
comes back up with a banner saying "Windows could not search for new
updates", and I get the error "Code 80070643".
I've never had Office 2007 on my computer. I uninstalled Comodo Firewall
and AVG Anti-Virus software. I uninstalled Office XP. I cannot rename the
"catroot2" folder as another program is running it and I'm not sure what it
is. (It was still running when I was in Safe Mode, so I couldn't rename it
then, either.) I've put IE7 on the lowest security settings just in case
Microsoft was blocking its own software, for some reason. If anyone has any
ideas, I would be very appreciative.

You receive an "Error 80070643" error message when you try to update Office
2003 by using Software Update Services:
http://support.microsoft.com/kb/903772

Windows Vista Help: Windows Update error 80070643:
http://windowshelp.microsoft.com/Win...7e1701033.mspx
=============================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the Consumer IE7 queue (which is
47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Whack86 wrote:
> I just made the switch from Windows XP to Vista Ultimate. I've tried to
> run
> Windows Update, and the first thing it asks me to do is to install new
> Windows Update software. When I click "Install Now", the window close and
> comes back up with a banner saying "Windows could not search for new
> updates", and I get the error "Code 80070643".
> I've never had Office 2007 on my computer. I uninstalled Comodo Firewall
> and AVG Anti-Virus software. I uninstalled Office XP. I cannot rename
> the
> "catroot2" folder as another program is running it and I'm not sure what
> it
> is. (It was still running when I was in Safe Mode, so I couldn't rename
> it
> then, either.) I've put IE7 on the lowest security settings just in case
> Microsoft was blocking its own software, for some reason. If anyone has
> any
> ideas, I would be very appreciative.

First, I apologize for forgetting a key word in my subject line.

I know that the error message is related to Microsoft Office 2003. This is
why the problem has been so frustrating. The computer this is happening on I
built myself on February 1st. The only version of Office it has ever had on
it is Office XP, which was uninstalled, in the off chance that the two might
have had similar problems when updating. Both Office XP and Comodo were on
my computer when I updated. Both have now been uninstalled. When trying to
install just the updated version of Windows Update, after finding someone
else who had the installation file, I still recieved the error code 80070643.


I cannot skip over this update as it is saying it needs to do this before it
does anything else. If anyone has another reason why this could be
happening, other than Microsoft Office 2003, please help.

"PA Bear [MS MVP]" wrote:

> You receive an "Error 80070643" error message when you try to update Office
> 2003 by using Software Update Services:
> http://support.microsoft.com/kb/903772
>
> Windows Vista Help: Windows Update error 80070643:
> http://windowshelp.microsoft.com/Win...7e1701033.mspx
> =============================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB123456).
>
> If your problem relates to a Cumulative Security Update for IE, call the
> above number and ask to be transferred to the Consumer IE7 queue (which is
> 47830).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> Whack86 wrote:
> > I just made the switch from Windows XP to Vista Ultimate. I've tried to
> > run
> > Windows Update, and the first thing it asks me to do is to install new
> > Windows Update software. When I click "Install Now", the window close and
> > comes back up with a banner saying "Windows could not search for new
> > updates", and I get the error "Code 80070643".
> > I've never had Office 2007 on my computer. I uninstalled Comodo Firewall
> > and AVG Anti-Virus software. I uninstalled Office XP. I cannot rename
> > the
> > "catroot2" folder as another program is running it and I'm not sure what
> > it
> > is. (It was still running when I was in Safe Mode, so I couldn't rename
> > it
> > then, either.) I've put IE7 on the lowest security settings just in case
> > Microsoft was blocking its own software, for some reason. If anyone has
> > any
> > ideas, I would be very appreciative.
>
>

Repost:

> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Whack86 wrote:
> First, I apologize for forgetting a key word in my subject line.
>
> I know that the error message is related to Microsoft Office 2003. This
> is
> why the problem has been so frustrating. The computer this is happening
> on
> I built myself on February 1st. The only version of Office it has ever
> had
> on it is Office XP, which was uninstalled, in the off chance that the two
> might have had similar problems when updating. Both Office XP and Comodo
> were on my computer when I updated. Both have now been uninstalled. When
> trying to install just the updated version of Windows Update, after
> finding
> someone else who had the installation file, I still recieved the error
> code
> 80070643.
>
>
> I cannot skip over this update as it is saying it needs to do this before
> it
> does anything else. If anyone has another reason why this could be
> happening, other than Microsoft Office 2003, please help.
>
> "PA Bear [MS MVP]" wrote:
>
>> You receive an "Error 80070643" error message when you try to update
>> Office
>> 2003 by using Software Update Services:
>> http://support.microsoft.com/kb/903772
>>
>> Windows Vista Help: Windows Update error 80070643:
>> http://windowshelp.microsoft.com/Win...7e1701033.mspx
>> =============================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB123456).
>>
>> If your problem relates to a Cumulative Security Update for IE, call the
>> above number and ask to be transferred to the Consumer IE7 queue (which
>> is
>> 47830).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>>
>> Whack86 wrote:
>>> I just made the switch from Windows XP to Vista Ultimate. I've tried to
>>> run
>>> Windows Update, and the first thing it asks me to do is to install new
>>> Windows Update software. When I click "Install Now", the window close
>>> and
>>> comes back up with a banner saying "Windows could not search for new
>>> updates", and I get the error "Code 80070643".
>>> I've never had Office 2007 on my computer. I uninstalled Comodo
>>> Firewall
>>> and AVG Anti-Virus software. I uninstalled Office XP. I cannot rename
>>> the
>>> "catroot2" folder as another program is running it and I'm not sure what
>>> it
>>> is. (It was still running when I was in Safe Mode, so I couldn't rename
>>> it
>>> then, either.) I've put IE7 on the lowest security settings just in
>>> case
>>> Microsoft was blocking its own software, for some reason. If anyone has
>>> any
>>> ideas, I would be very appreciative.